The staff was very friendly, they gave us a gift for our honeymoon!! Very thoughtful and amazing hospitality.

It was a great holiday stay in Oriental Tokyo Bay with family. So much fun.

A nice and comfortable hotel with spacious rooms. The staff provided very friendly and helpful service.

The hotel is located right near Narita Airport, making it incredibly convenient to get there, and they offer a constant shuttle service. Because it's so close to the airport, there aren't many entertainment options nearby, but the hotel still has plenty of amenities, including restaurants and souvenir shops. The price is reasonable, the rooms are more spacious than other hotels in Tokyo, have beautiful views, and are clean. Overall, it's a 10/10 for anyone needing accommodation near the airport.

Got a room upgrade, really cool, close to Disneyland, super comfortable room, cool hotel, there is a shuttle bus to the nearest station, super delicious food, highly recommended.

a pleasant stay experience, just walking distance to tokyo disneyland. The room is spacious and for 4 people can sleep comfortably in each bed.. The service is very good and the room is always cleaned and you get 4 bottles of drinking water.. very satisfied staying at this hotel.

Clean and full amenities. want to back again

Great hotel near the airport. There is a shuttle bus provided at Terminal 2 bus bay. The hotel also provides a shuttle bus to the nearby mall. Staff are very friendly and helpful, especially the luggage handlers. They carry it all the way to the room, and you can arrange for them to help bring it down to the lobby as well.

There's a shuttle bus that runs three times a day until the evening. The rooms are spacious and clean. The elevator didn't have to wait long even though there were a lot of people. Very satisfied.

Service and quality are quite ok even though it is a 3-star hotel but the staff and amenities are quite good. Very close to Narita airport so convenient

The room & views were incredible but the staff were the best part! Beyond friendly service & extremely helpful! We had an amazing stay :)

Luxury well prepared hotel, nice and pretty staff for help, comfort bed, super clean, nice transportation available etc shuttle to jr station and monorel

Location is strategic. Next to the station. Only 2 stations away from Disneyland station. The room is spacious and clean.

What a great hotel. We only stayed one or two nights, and it was excellent. The puzzle theme is cute, and my son enjoyed it as well as the little treat he received. Lawson's downstairs is a game changer because you can just grab something quick on your way out or when you get back late from Disney with a tired kid in tow. I would absolutely stay here again when going to Disney. Impeccable service, staff are very helpful and somehow can anticipate your needs ahead of time. Great room, comfy beds.

The staff is super friendly, service is really 5-star, and also the restaurant has plenty of choices.

Enjoyable and restful stay. Love the bus shuttles. Would stay again. Great value. Breakfast had great variety of food, mostly Asian.

⭐⭐⭐⭐⭐ I had a wonderful stay at this resort hotel in Narita. The service was excellent, and all of the staff were very friendly, professional, and welcoming. The facilities were clean, comfortable, and well-maintained, making my stay very relaxing. The highlight of my stay was definitely the hot spring. It was clean, peaceful, and the perfect place to unwind after a long day. I really enjoyed the relaxing atmosphere. Overall, I am extremely satisfied with both the service and the facilities. I highly recommend this resort hotel to anyone visiting Narita, and I would be happy to stay here again in the future.