Narita Gateway Hotel

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8.1
/10
Very Good
1,483 reviews

What Guests Say About Their Stay

Wifi (15)
Accessibility (13)
Bedroom (13)
Distance To City Center (12)

Nguyen X. P.

9.7
/ 10
Service and quality are quite ok even though it is a 3-star hotel but the staff and amenities are quite good. Very close to Narita airport so convenient
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Thi N. T. H.

9.7
/ 10
The room is very clean and spacious, fully equipped, there is a very convenient airport shuttle bus. Will book again when needing to use the service. Thanks
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Napittha Y.

9.7
/ 10
Breakfast variety Luggage storage service is provided in case of arrival before check-in time. There is a free shuttle from the hotel to the airport, train station and Aeon Mall. Very convenient.
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IVONNE CAROLINE

9.7
/ 10
We were very satisfied staying at this hotel (we all rented 3 rooms). The room is very spacious, and the most important thing is that there are 2 bus facilities provided by the hotel (bus to NRT Airport (terminals 1,2 and 3) and JR NRT Station Bus. The hotel staff is very professional. When the bus does not arrive at 7 am to NRT Airport The Narita Gateway Hotel provides free 2 taxi facilities which we can directly use to NRT airport, amazingly, We In Sya Allah will return to stay at the Narita Gateway Hotel when on vacation to Japan.
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Chavalit Kunha

8.5
/ 10
Excellent, overpriced, luxurious, spacious. I like to have a shuttle to travel to the city or to the airport at all times.
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In the Area
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658 Oyama, Chiba, Narita, Kanto, Japan, 286-0131

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Narita Gateway Hotel is a hotel is located at Narita. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Narita Gateway Hotel

658 Oyama, Chiba, Narita, Kanto, Japan, 286-0131
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Discover More About Narita Gateway Hotel

General


Near Narita International Culture Hall

Location


With a stay at Narita Gateway Hotel in Narita (Oyama), you'll be within a 10-minute drive of Naritasan Shinshoji Temple and Narita Omotesando. This family-friendly hotel is 0.8 mi (1.3 km) from Omote-sandō and 1.4 mi (2.3 km) from Sakura-no-Yama Hill.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Omote-sandō - 1 km / 0.6 mi
Sakura-no-Yama Hill - 2.1 km / 1.3 mi
Naritasan Park - 3.5 km / 2.2 mi
Taiheiyo Club Narita Course - 3.5 km / 2.2 mi
Naritasan Calligraphy Museum - 3.6 km / 2.2 mi
Narita International Culture Hall - 3.7 km / 2.3 mi
Naritasan Shinshoji Temple - 4 km / 2.5 mi
Kuriyama Park - 4 km / 2.5 mi
Aeon Mall Narita - 4.1 km / 2.5 mi
Narita Omotesando - 4.1 km / 2.6 mi
Narita Tourist Pavilion - 4.2 km / 2.6 mi
Narita Yokan Museum - 4.4 km / 2.7 mi
Sanrizuka Goryo Ranch Memorial Hall - 4.9 km / 3 mi
Narita Airport and Community Historical Museum - 8 km / 4.9 mi
Museum of Aeronautical Sciences - 8 km / 5 mi

The nearest airports are:
Narita Intl. Airport (NRT) - 4.4 km / 2.8 mi
Ibaraki Airport (IBR) - 86.9 km / 54 mi

The preferred airport for Narita Gateway Hotel is Narita Intl. Airport (NRT).

Facilities


Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride on the complimentary shuttle, which operates within 10 km.

Business Facilities


Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.

Dining


Grab dinner at Senses, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 9:30 AM for a fee.

Rooms


Make yourself at home in one of the 307 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and blackout drapes/curtains.

All facilities in Narita Gateway Hotel

Entertainment Facility Narita Gateway Hotel
Entertainment Facility
Fitness Center Narita Gateway Hotel
Fitness Center
Functional Hall Narita Gateway Hotel
Functional Hall
Common Space Narita Gateway Hotel
Common Space
Lobby Narita Gateway Hotel
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Bus/truck parking
  • Airport transfer
  • Area shuttle

General

  • Microwave (shared)
  • Smoking area
  • Banquet

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Sports and Recreations

  • Fitness center
  • Table tennis
  • Game room

Things to Do

  • Shops
  • Outdoor facilities
  • Garden

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Family-friendly Facilities

  • Toys
  • Children games

Nearby Facilities

  • Gift shop
  • Laundry

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Breakfast

Business Facilities

  • Meeting rooms

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Narita Gateway Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in/Check-out Time

Check-in:
15:00 - 04:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Crib (infant bed) fee: JPY 2000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Unicode Support false, No rollaway/extra beds available

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 04:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Narita Gateway Hotel
307
Number of floors in Narita Gateway Hotel
10
Another facilities in Narita Gateway Hotel
Laundry service, Multilingual staff, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Narita Gateway Hotel

What are available facilities at Narita Gateway Hotel?
There are top facilites at Narita Gateway Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Narita Gateway Hotel?
The standard check-in time at Narita Gateway Hotel is starting from 15:00 - 04:00 while the latest check-out time is at Before 11:00
Does Narita Gateway Hotel provide breakfast?
Yes, Narita Gateway Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Narita Gateway Hotel?
Narita Gateway Hotel is a 4.0-star hotel.
How many floors does Narita Gateway Hotel have?
Narita Gateway Hotel has 10 floors.
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More Reviews from Other Guests in Narita Gateway Hotel

Overall Ratings & Reviews Narita Gateway Hotel

Traveloka (240)
Other sources (1,243)
8.0
Very Good
From 1,243 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Narita Gateway Hotel

Number of reviews per page
20
40
Top reviews
Alexander
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great room. Free shuttle bus at entrance for trips to Aeon Mall and return. Also a free airport shuttle. Convenience store inside hotel.
Samantha
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely staff incredibly helpful. Super great location. We would come back again but stay in a different room. This room was incredibly tiny me and my partner had what I would consider a 1 person bed.
Jordan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good and convenient. Old building but great breakfast. And room size is the best.
moazam
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Airport Hotel near to Narita , Shuttle bus ok . Hotel is clean and tidy but the rooms are dated , but will still be happy to recommend
Steve
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The koi pond & rear landscaping create a lovely setting off the restaurant. Breakfast was excellent with a wide selection & wonderful view of the grounds. The large fitness center is well equipped. FamilyMart is onsite with a great selection of food & souvenirs. The staff are helpful & allowed us to store our luggage prior to check in at no charge. They allow late checkout for 1,000 yen per hour. The shuttle buses to the airport & train station are large & comfortable. The mattress was very hard, but I still slept well. The bathroom fixtures are a bit dated & the bedroom window was either very thin or no longer sealed so it allowed the noise of the street to filter in. Excellent water temp & pressure.
Read More
Muhammad Zain
icon-
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

While the room was presented as clean, the overall condition of the property feels dated, with interiors appearing quite dark and carrying an unpleasant odor. This detracts significantly from the guest experience. Service standards were inconsistent and, at times, unhelpful. For instance, I was initially instructed to collect a parcel from reception as room delivery was not available; however, a subsequent delivery was brought directly to my room without issue. This lack of consistency is concerning. Similarly, when requesting an iron and ironing board, I was asked to personally collect these from the lobby while I was staying at the top floor. This is not aligned with the level of convenience typically expected in a hotel setting and created unnecessary inconvenience. The breakfast offering was particularly disappointing. The selection was extremely limited, with notably low-quality items and even basic options such as fried eggs unavailable. Overall, the experience fell below expectations, particularly when compared to the service standards and hospitality commonly found in other hotels in Tokyo. Guests seeking comfort, consistency, and attentive service may wish to consider alternative accommodations.
Read More
EDITH
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast menu was excellent.
mary jean
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was great !!
Gengen
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Older but clean and maintained. Good for short stays such as layovers or before going to actual destinations.
Benjamin
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel is a little outdated but the room was clean and comfortable. Great price. Free shuttle to airport , Narita station and Aeon shopping mall.
MARY
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast was amazing. Wonderful food, lovely garden and tree view out the window. The property furniture is worn in places, but all is very clean.
Jesús Fernando
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

One thing I’d like to highlight is the staff, they have been one of the nicest people I’ve talked to in Japan; even though I speak a bit of Japanese they speak excellent English and of course it makes everything easier. When you talk to them in Japanese, they answer in Japanese and that’s something I personally appreciated much since I look forward to practice. And considering the excellent rate I paid for my two day stay, this is golden!
Read More
Meredith
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Make sure you include their breakfast buffet when booking your room. It's worth it! Only complaint was lack of any nearby walking distance restaurants/shops. But with their free shuttle we were able to visit a mall and had takeout from there. That shuttle is wonderful as we also took advantage of it to/from Narita airport. Room very clean although some furnishings are looking a little worn. Staff was easy to understand (we're from US) and were unfailingly polite and helpful. Would stay here again, especially for free shuttle availability.
Read More
Bradford
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

No restaurants open, little store open but sold only candy and a few necessities. Shuttle services to /from airport and into JR station/ mall very good. Room was very tired with a garage sale coffee table, hot water in sink ran very slow, carpet needs attention, fraying at seams, and mostly needs a cleaning. Thermostat in room didn't seem to work, quite cold. Restaurant did open downstairs for a limited time, but appears to be buffet. You can't just get coffee and toast or so it appears, coffee to go out of the question. That all being said the hotel is not expensive but we did note that the Hotels.com site we booked through was about 25% higher than the advertised rate on the hotel website. Thanks Hotels.com
Read More
Bing
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Buffet breakfast is very good. Property condition is not as good as some other hotels in the area.
Mamiko
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Thank you, it was a great stay. The deluxe room was on the 9th floor made for great viewing, loved it!
SANJEEWA
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is comfortable, clean and great value for money.
julia
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Easy checking, friendly staff. Bus to shopping mall great. Buff breakfast items could use upgrades. We stayed here whenever we were in Narita.
Joseph
icon-
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent staff service, very easy check in process. The room are large, but the beds are low and hard.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Narita Gateway Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Narita Gateway Hotel

Traveloka (240)
Other sources (1,243)
8.0
Very Good
From 1,243 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Narita Gateway Hotel

Number of reviews per page
20
40
Top reviews
Alexander
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great room. Free shuttle bus at entrance for trips to Aeon Mall and return. Also a free airport shuttle. Convenience store inside hotel.
Samantha
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely staff incredibly helpful. Super great location. We would come back again but stay in a different room. This room was incredibly tiny me and my partner had what I would consider a 1 person bed.
Jordan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good and convenient. Old building but great breakfast. And room size is the best.
moazam
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Airport Hotel near to Narita , Shuttle bus ok . Hotel is clean and tidy but the rooms are dated , but will still be happy to recommend
Steve
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The koi pond & rear landscaping create a lovely setting off the restaurant. Breakfast was excellent with a wide selection & wonderful view of the grounds. The large fitness center is well equipped. FamilyMart is onsite with a great selection of food & souvenirs. The staff are helpful & allowed us to store our luggage prior to check in at no charge. They allow late checkout for 1,000 yen per hour. The shuttle buses to the airport & train station are large & comfortable. The mattress was very hard, but I still slept well. The bathroom fixtures are a bit dated & the bedroom window was either very thin or no longer sealed so it allowed the noise of the street to filter in. Excellent water temp & pressure.
Read More
Muhammad Zain
icon-
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

While the room was presented as clean, the overall condition of the property feels dated, with interiors appearing quite dark and carrying an unpleasant odor. This detracts significantly from the guest experience. Service standards were inconsistent and, at times, unhelpful. For instance, I was initially instructed to collect a parcel from reception as room delivery was not available; however, a subsequent delivery was brought directly to my room without issue. This lack of consistency is concerning. Similarly, when requesting an iron and ironing board, I was asked to personally collect these from the lobby while I was staying at the top floor. This is not aligned with the level of convenience typically expected in a hotel setting and created unnecessary inconvenience. The breakfast offering was particularly disappointing. The selection was extremely limited, with notably low-quality items and even basic options such as fried eggs unavailable. Overall, the experience fell below expectations, particularly when compared to the service standards and hospitality commonly found in other hotels in Tokyo. Guests seeking comfort, consistency, and attentive service may wish to consider alternative accommodations.
Read More
EDITH
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast menu was excellent.
mary jean
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was great !!
Gengen
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Older but clean and maintained. Good for short stays such as layovers or before going to actual destinations.
Benjamin
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel is a little outdated but the room was clean and comfortable. Great price. Free shuttle to airport , Narita station and Aeon shopping mall.
MARY
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast was amazing. Wonderful food, lovely garden and tree view out the window. The property furniture is worn in places, but all is very clean.
Jesús Fernando
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

One thing I’d like to highlight is the staff, they have been one of the nicest people I’ve talked to in Japan; even though I speak a bit of Japanese they speak excellent English and of course it makes everything easier. When you talk to them in Japanese, they answer in Japanese and that’s something I personally appreciated much since I look forward to practice. And considering the excellent rate I paid for my two day stay, this is golden!
Read More
Meredith
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Make sure you include their breakfast buffet when booking your room. It's worth it! Only complaint was lack of any nearby walking distance restaurants/shops. But with their free shuttle we were able to visit a mall and had takeout from there. That shuttle is wonderful as we also took advantage of it to/from Narita airport. Room very clean although some furnishings are looking a little worn. Staff was easy to understand (we're from US) and were unfailingly polite and helpful. Would stay here again, especially for free shuttle availability.
Read More
Bradford
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

No restaurants open, little store open but sold only candy and a few necessities. Shuttle services to /from airport and into JR station/ mall very good. Room was very tired with a garage sale coffee table, hot water in sink ran very slow, carpet needs attention, fraying at seams, and mostly needs a cleaning. Thermostat in room didn't seem to work, quite cold. Restaurant did open downstairs for a limited time, but appears to be buffet. You can't just get coffee and toast or so it appears, coffee to go out of the question. That all being said the hotel is not expensive but we did note that the Hotels.com site we booked through was about 25% higher than the advertised rate on the hotel website. Thanks Hotels.com
Read More
Bing
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Buffet breakfast is very good. Property condition is not as good as some other hotels in the area.
Mamiko
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Thank you, it was a great stay. The deluxe room was on the 9th floor made for great viewing, loved it!
SANJEEWA
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is comfortable, clean and great value for money.
julia
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Easy checking, friendly staff. Bus to shopping mall great. Buff breakfast items could use upgrades. We stayed here whenever we were in Narita.
Joseph
icon-
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent staff service, very easy check in process. The room are large, but the beds are low and hard.
Number of reviews per page
20
40