Narita Gateway Hotel

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8.1
/10
Very Good
1,467 reviews

What Guests Say About Their Stay

Nguyen X. P.

9.7
/ 10
Service and quality are quite ok even though it is a 3-star hotel but the staff and amenities are quite good. Very close to Narita airport so convenient
See original

Thi N. T. H.

9.7
/ 10
The room is very clean and spacious, fully equipped, there is a very convenient airport shuttle bus. Will book again when needing to use the service. Thanks
See original

Napittha Y.

9.7
/ 10
Breakfast variety Luggage storage service is provided in case of arrival before check-in time. There is a free shuttle from the hotel to the airport, train station and Aeon Mall. Very convenient.
See original

IVONNE CAROLINE

9.7
/ 10
We were very satisfied staying at this hotel (we all rented 3 rooms). The room is very spacious, and the most important thing is that there are 2 bus facilities provided by the hotel (bus to NRT Airport (terminals 1,2 and 3) and JR NRT Station Bus. The hotel staff is very professional. When the bus does not arrive at 7 am to NRT Airport The Narita Gateway Hotel provides free 2 taxi facilities which we can directly use to NRT airport, amazingly, We In Sya Allah will return to stay at the Narita Gateway Hotel when on vacation to Japan.
See original

Chavalit Kunha

8.5
/ 10
Excellent, overpriced, luxurious, spacious. I like to have a shuttle to travel to the city or to the airport at all times.
See original
In the Area
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千葉県成田市大山658, Chiba, Narita, Kanto, Japan

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Narita Gateway Hotel is a hotel is located at Narita. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Narita Gateway Hotel

千葉県成田市大山658, Chiba, Narita, Kanto, Japan
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Lobby Narita Gateway Hotel
Lobby 2 Narita Gateway Hotel

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Narita Gateway Hotel Rates per Night

Narita Gateway Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Narita Gateway Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Narita Gateway Hotel Location & Address

Narita Gateway Hotel is located at 389-1 Tokko, Narita, Chiba 286-0127, Japan. It's situated in the Narita-shi, Chiba Prefecture area of Japan, known for its proximity to Narita International Airport. The hotel is approximately 7 km from the city center.

How to go to Narita Gateway Hotel from Airport

Getting from Narita International Airport to Narita Gateway Hotel is a breeze, with several convenient options available. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown of your choices for a smooth hotel transfer.
  • Airport Limousine Bus (Most Convenient):

    The Airport Limousine Bus offers a direct service from Narita Airport to Narita Gateway Hotel. This is a comfortable and hassle-free option, especially if you have luggage. Buses depart regularly from both terminals.
  • Taxi (Most Direct):

    Taxis are readily available at the airport. While this is the most direct way to reach the hotel, it's also the most expensive. Be prepared for a higher fare, especially during peak hours.
  • Train (Budget-Friendly):

    Take the JR Narita Express or the Keisei Skyliner to Narita Station. From Narita Station, you can take a local bus or a short taxi ride to Narita Gateway Hotel. This option is more affordable but requires a bit more planning.
  • Hotel Shuttle (Check Availability):

    Some hotels offer complimentary airport shuttle services. Check with Narita Gateway Hotel in advance to see if they provide this service and to arrange for pick-up.
  • Ride Hailing (Alternative):

    Ride Hailing services are available at Narita Airport. This can be a convenient option, but prices may vary depending on demand.
Tips: For the most convenient route, consider the Airport Limousine Bus, especially if you have luggage. If you're on a budget, the train is a good option, but allow extra time for the transfer from Narita Station.

Narita Gateway Hotel Reviews & Summary

Looking for all about hotel Narita Gateway Hotel? This hotel consistently receives positive hotel reviews for its convenient location near Narita Airport, making it an ideal choice for travellers with early morning or late-night flights. Guests appreciate the hotel's comfortable accommodations and excellent service. What guests love about the hotel is its cleanliness, friendly staff, and the convenience of the airport shuttle. A standout feature is the on-site restaurant, which offers a variety of delicious meals. Here's a short, positive review to encourage bookings: "The Narita Gateway Hotel was the perfect place to stay before my early morning flight. The room was clean and comfortable, the staff was friendly and helpful, and the airport shuttle was a lifesaver. I highly recommend this hotel!"

Narita Gateway Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Narita Gateway Hotel offers a variety of hotel room types to suit different needs and preferences. Whether you're travelling solo, as a couple, or with a family, you'll find the perfect accommodation here.
  • Standard Room:

    These rooms offer comfortable and affordable accommodation, perfect for solo travellers or couples. Available in smoking and non-smoking options.
  • Superior Room:

    Slightly larger than the standard rooms, these offer extra space and amenities for a more comfortable stay. Some rooms offer views of the surrounding area.
  • Deluxe Room:

    These rooms are designed for ultimate comfort and relaxation, featuring premium amenities and spacious layouts. Some deluxe rooms include bathtubs.
  • Family Room:

    Ideal for families travelling with children, these rooms offer ample space and multiple beds.
  • Suites:

    For those seeking the ultimate in luxury, the suites offer separate living and sleeping areas, as well as premium amenities.
Please note that Narita Gateway Hotel is not a pet-friendly hotel.

Hotel Facilities in Narita Gateway Hotel

Narita Gateway Hotel boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. From convenient amenities to relaxing recreational options, there's something for everyone.
  • Free Airport Shuttle:

    Enjoy complimentary transportation to and from Narita International Airport.
  • On-site Restaurant:

    Savor delicious meals at the hotel's restaurant, offering a variety of cuisines.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-Hour Front Desk:

    The friendly and helpful staff are available around the clock to assist with any needs.
  • Vending Machines:

    Conveniently located vending machines offer a variety of snacks and beverages.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry service.

Hotel Buffet or Restaurant/Cafe in Narita Gateway Hotel

Narita Gateway Hotel offers a delightful dining experience with its on-site hotel restaurant. Whether you're looking for a hearty breakfast, a satisfying lunch, or a delicious dinner, you'll find something to please your palate.
  • Restaurant Name:

    Restaurant Oasis
    • Cuisine:

      International cuisine with a focus on Japanese specialties.
    • Buffet:

      Offers a breakfast buffet with a variety of hot and cold dishes. Price per person: approximately SGD 35.
    • Signature Dishes:

      Try the Narita Ramen or the Grilled Wagyu Beef.
    • Opening Hours:

      Breakfast: 6:00 AM - 10:00 AM, Lunch: 11:30 AM - 2:00 PM, Dinner: 6:00 PM - 10:00 PM.

Narita Gateway Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? Narita Gateway Hotel offers convenient hotel to airport transfer services to ensure a stress-free arrival and departure. The hotel provides a complimentary airport pick-up service for its guests. To book the service, simply contact the hotel in advance and provide your flight details. It's recommended to give at least 24 hours' notice to ensure availability.

Nearby MRT Station & Bus Stops

Navigating Narita-shi is easy with convenient access to public transportation. Several MRT nearby and bus stops nearby provide easy access to the city's attractions and other destinations.
  • Narita Airport Terminal 1 Station:

    Approximately 5 km from the hotel.
  • Narita Airport Terminal 2-3 Station:

    Approximately 6 km from the hotel.
  • Bus Stop near Narita Gateway Hotel:

    A local bus stop is located just a short walk from the hotel, providing access to Narita Station and other areas.
To use public transportation, you can purchase a Suica or Pasmo card, which are rechargeable contactless cards accepted on most trains and buses. These cards can be purchased at vending machines or ticket counters at major train stations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go? Narita-shi and the surrounding area offer a variety of attractions for families and kids. From historical sites to interactive museums, there's something for everyone to enjoy.
  • Naritasan Shinshoji Temple:

    A beautiful and historic temple complex with stunning gardens and traditional architecture. Distance from hotel: 8 km. Entry: Free.
  • Narita Yume Bokujo (Narita Dream Dairy Farm):

    An interactive farm where kids can milk cows, ride horses, and enjoy other farm activities. Distance from hotel: 15 km. Entry: Approximately SGD 15.
  • Museum of Aeronautical Sciences:

    An aviation museum with exhibits on the history of flight and interactive displays. Distance from hotel: 6 km. Entry: Approximately SGD 6.
  • Boso no Mura (Open Air Museum):

    A living history museum that recreates a traditional Japanese village. Distance from hotel: 20 km. Entry: Approximately SGD 5.
  • Shisui Premium Outlets:

    A large outlet mall with a variety of international and Japanese brands. Distance from hotel: 12 km. Entry: Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Narita Gateway Hotel (Narita-shi, Chiba Prefecture)

Exploring the nearby dining scene is a must when staying at Narita Gateway Hotel. From local food to international cuisine, there's something to satisfy every craving. Here are some nearby dining options to consider: Cafes/Restaurants:
  • Starbucks Narita Airport:

    A familiar favorite for coffee and light snacks.
  • McDonald's Narita Airport:

    A quick and easy option for burgers and fries.
  • Sushiro Narita:

    A popular sushi chain offering a wide variety of fresh and affordable sushi.
Local Street Food:
  • Ramen:

    A classic Japanese noodle soup with various toppings.
  • Yakitori (grilled chicken skewers):

    Skewered chicken grilled to perfection with various sauces.
  • Takoyaki (octopus balls):

    Savory balls filled with octopus, tempura scraps, and pickled ginger.
  • Okonomiyaki (savory pancake):

    A Japanese pancake with various ingredients like cabbage, meat, and seafood.
  • Taiyaki (fish-shaped cake):

    A sweet cake filled with red bean paste or custard.

Shopping places near Narita Gateway Hotel (Narita-shi, Chiba Prefecture)

Looking for nearby shopping options? Narita-shi and the surrounding area offer a variety of shopping places, from department stores near me to local markets. Here are some places to check out:
  • Aeon Mall Narita:

    A large shopping mall with a variety of stores, restaurants, and a cinema.
  • Shisui Premium Outlets:

    A popular outlet mall with a wide selection of international and Japanese brands.
  • Narita Omotesando:

    A traditional shopping street leading to Naritasan Shinshoji Temple, offering a variety of souvenirs, local crafts, and snacks.

Other Places to Stay Near Narita Gateway Hotel

If Narita Gateway Hotel is fully booked or you're looking for alternative accommodations, there are several other hotels nearby to consider. Here's a list of some of the best hotel nearby options in different star categories: 3 luxury/5–6 star hotels nearby.
  • ANA Crowne Plaza Narita:

    A luxurious hotel offering spacious rooms, excellent amenities, and convenient access to the airport.
  • Hilton Tokyo Narita Airport:

    Another top-rated hotel with comfortable accommodations, a variety of dining options, and a free airport shuttle.
  • Narita Tobu Hotel Airport:

    A stylish hotel with modern rooms, a fitness center, and a rooftop terrace.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

3 four-star hotels nearby.
  • International Resort Hotel Yurakujo:

    A comfortable hotel with a relaxing atmosphere and a variety of amenities.
  • Hotel Nikko Narita:

    A well-appointed hotel with spacious rooms, a fitness center, and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

3 three-star hotels nearby.
  • Toyoko Inn Narita Airport Honkan:

    A budget-friendly hotel offering clean and comfortable rooms and a complimentary breakfast.
  • APA Hotel Keisei Narita Ekimae:

    A convenient hotel located near Keisei Narita Station, offering easy access to the airport and other destinations.
  • Center Hotel Narita:

    A simple and affordable hotel with basic amenities and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Finding the perfect accommodation near Narita Airport is crucial for a smooth and stress-free travel experience. With its convenient location, comfortable rooms, and excellent amenities, Narita Gateway Hotel is an excellent choice for travellers looking for hotel availability. Whether you're looking for a quick overnight stay or a longer visit, this hotel offers everything you need for a pleasant stay. Don't wait, make your hotel reservations today and experience the convenience and comfort of Narita Gateway Hotel. book cheap hotels in Japan and find cheap hotels nearby on Traveloka!

All facilities in Narita Gateway Hotel

Entertainment Facility Narita Gateway Hotel
Entertainment Facility
Common Space Narita Gateway Hotel
Common Space
Lobby Narita Gateway Hotel
Lobby
Accommodation Services Narita Gateway Hotel
Accommodation Services
Exterior Narita Gateway Hotel
Exterior

General

  • AC
  • Banquet
  • Clothes dryer
  • Smoking area
  • Smoke-free

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • WiFi in public area

Hotel Services

  • Money changer
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Hairdryer
  • Refrigerator
  • Separate shower and tub
  • TV

Transportation

  • Airport transfer
  • Parking with surcharge
  • Shopping center shuttle

Food and Drinks

  • Breakfast
  • Buffet breakfast
  • Cafe

Business Facilities

  • Conference room
  • Photocopier
  • Printer

Things to Do

  • Fitness center
  • Garden
  • Massage

Nearby Facilities

  • Laundry
  • Shops

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • Cribs

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Narita Gateway Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Narita Gateway Hotel
307
Number of floors in Narita Gateway Hotel
10
Another facilities in Narita Gateway Hotel
Banquet, Clothes dryer, Smoking area, Smoke-free, Breakfast restaurant

Frequently asked question in Narita Gateway Hotel

What are available facilities at Narita Gateway Hotel?
There are top facilites at Narita Gateway Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Narita Gateway Hotel?
The standard check-in time at Narita Gateway Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Narita Gateway Hotel provide breakfast?
Yes, Narita Gateway Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Narita Gateway Hotel
Narita Gateway Hotel has a 3.5-star rating.
How many floors does Narita Gateway Hotel have?
Narita Gateway Hotel has 10.
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More Reviews from Other Guests in Narita Gateway Hotel

Overall Ratings & Reviews Narita Gateway Hotel

Traveloka (241)
Other sources (1,226)
8.0
Very Good
From 1,226 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Narita Gateway Hotel

Number of reviews per page
20
40
Top reviews
Margaret
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is my eighth time staying at this hotel over the past three years. I always returned because it was impeccably clean and the breakfast was wonderful. However, the cleanliness of the rooms has declined significantly and the quality of offerings at breakfast buffet has also declined. After this most recent stay I was so disappointed I will most likely be considering other hotels in the vicinity next time I’m in the area. The room is also uncomfortably warm with no way to lower the temperature.
Read More
Russell
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good points first. Shuttle bus both ways on time. Staff at check in efficient and polite. Hotel is at least 50 years old and the internal features clearly indicate this. Breakfast buffet reasonable. No evening restaurant. It only has a small convenience store or a trip to town . Ok for an overnight stay before a flight. But the price was very reasonable for Japan so it’s your decision
Read More
Natalya
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was of a decent size even by Western standards. Clean and well maintained. Free shuttle to the airport. Nice stay overall.
Akshay Seshadri
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff. Close to airport and shuttle bus is good
Upeksha
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, friendly staff,convenient
Mario
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing place, very nice location, great staff
Tyrone
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We didn’t eat on the property, staff was helpful, clean room, air conditioning worked well
John
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice for price, but room a little too cold my taste. Excellent grounds.
Yoshie
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This place seems like one of very original hotels when the Narita airport was built. Very old and needs a major renovations. Front stuff wasn’t very friendly. We liked that they had a set shuttle hours, so we can plan shopping and dining at the airport. They had a small but very good and friendly convenient store inside the hotel. Amazingly, they fry croquets as you order. That was the best part of this hotel. Their beds are theHARDEST BEDS WE HAVE EVER SLEPT! My shoulders and butts hurt. It was like sleeping on the floor.
Read More
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location close to train station.
Fran
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was our first time in Japan and our flight landed at 9pm. We got on the free shuttle and it was very easy to locate. The hotel room was surprisingly huge and we had amenities including pyjamas. The staff were very helpful and attentive. The breakfast buffet was adequate with a lot of variety and the food was really tasty. Air conditioning was not great but there were fans and humidifiers available to rent for free on our floor, so we rented one. There was a currency exchange machine at the lobby and a Family Mart convenience store within the premises, where i did my luggage transfer swiftly and effortlessly. We spent two days at Gateway Hotel before moving to Tokyo and we took advantage of the free shuttle bus to the mall in Narita, where we got a feel of the area. We also got the free shuttle bus to the train station when we checked out. In all, it was a very pleasant stay and i would stay here again when next i visit.
Read More
Wendy
icon-
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel has poor customer service and bad communication with the guest. They are not aware of who comes in as there is no security. There is 2 restaurant but 1 is closed for unknown reasons. They are not focus on the charges or the identity of the guest to match documents. There is loitering in the first floor bar.
julia
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It’s reasonable priced for our stay. Good breakfast. Clean room. Not much amenities. But got your essentials. Will stay here again. When we are in the area.
Michael
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel was convenient for airport stop over. Free airport bus is a bonus. Staff friendly and helpful. Room clean. Only negative Fridge was noisy.
Michele
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel is older as well as the furniture but it was clean and served its purpose. We needed to stay overnight in Narita before our flight out the next day. Check in was easy. They offer an airport shuttle to/from the hotel.
Zhuopeng
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

They were super nice and helpful. The new family mart that's 24h is amazing! Only downside is that doors were squeaky and floors. And my toilet lid was broken prior I got into hotel. But the bed is nice, the view is amazing, everything about it was a great experience.
Tim
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good breakfast with good varieties. Sugggest to have 2 firm pillows oer guest.
Peter
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No breakfast but having stays in four previous 3 star hotels. The Narita Gateway was by far the best overall hotel for the price!
Alexander
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great room. Free shuttle bus at entrance for trips to Aeon Mall and return. Also a free airport shuttle. Convenience store inside hotel.
Samantha
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely staff incredibly helpful. Super great location. We would come back again but stay in a different room. This room was incredibly tiny me and my partner had what I would consider a 1 person bed.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Narita Gateway Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Narita Gateway Hotel

Traveloka (241)
Other sources (1,226)
8.0
Very Good
From 1,226 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Narita Gateway Hotel

Number of reviews per page
20
40
Top reviews
Margaret
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is my eighth time staying at this hotel over the past three years. I always returned because it was impeccably clean and the breakfast was wonderful. However, the cleanliness of the rooms has declined significantly and the quality of offerings at breakfast buffet has also declined. After this most recent stay I was so disappointed I will most likely be considering other hotels in the vicinity next time I’m in the area. The room is also uncomfortably warm with no way to lower the temperature.
Read More
Russell
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good points first. Shuttle bus both ways on time. Staff at check in efficient and polite. Hotel is at least 50 years old and the internal features clearly indicate this. Breakfast buffet reasonable. No evening restaurant. It only has a small convenience store or a trip to town . Ok for an overnight stay before a flight. But the price was very reasonable for Japan so it’s your decision
Read More
Natalya
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was of a decent size even by Western standards. Clean and well maintained. Free shuttle to the airport. Nice stay overall.
Akshay Seshadri
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff. Close to airport and shuttle bus is good
Upeksha
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, friendly staff,convenient
Mario
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing place, very nice location, great staff
Tyrone
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We didn’t eat on the property, staff was helpful, clean room, air conditioning worked well
John
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice for price, but room a little too cold my taste. Excellent grounds.
Yoshie
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This place seems like one of very original hotels when the Narita airport was built. Very old and needs a major renovations. Front stuff wasn’t very friendly. We liked that they had a set shuttle hours, so we can plan shopping and dining at the airport. They had a small but very good and friendly convenient store inside the hotel. Amazingly, they fry croquets as you order. That was the best part of this hotel. Their beds are theHARDEST BEDS WE HAVE EVER SLEPT! My shoulders and butts hurt. It was like sleeping on the floor.
Read More
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location close to train station.
Fran
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was our first time in Japan and our flight landed at 9pm. We got on the free shuttle and it was very easy to locate. The hotel room was surprisingly huge and we had amenities including pyjamas. The staff were very helpful and attentive. The breakfast buffet was adequate with a lot of variety and the food was really tasty. Air conditioning was not great but there were fans and humidifiers available to rent for free on our floor, so we rented one. There was a currency exchange machine at the lobby and a Family Mart convenience store within the premises, where i did my luggage transfer swiftly and effortlessly. We spent two days at Gateway Hotel before moving to Tokyo and we took advantage of the free shuttle bus to the mall in Narita, where we got a feel of the area. We also got the free shuttle bus to the train station when we checked out. In all, it was a very pleasant stay and i would stay here again when next i visit.
Read More
Wendy
icon-
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel has poor customer service and bad communication with the guest. They are not aware of who comes in as there is no security. There is 2 restaurant but 1 is closed for unknown reasons. They are not focus on the charges or the identity of the guest to match documents. There is loitering in the first floor bar.
julia
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It’s reasonable priced for our stay. Good breakfast. Clean room. Not much amenities. But got your essentials. Will stay here again. When we are in the area.
Michael
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel was convenient for airport stop over. Free airport bus is a bonus. Staff friendly and helpful. Room clean. Only negative Fridge was noisy.
Michele
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel is older as well as the furniture but it was clean and served its purpose. We needed to stay overnight in Narita before our flight out the next day. Check in was easy. They offer an airport shuttle to/from the hotel.
Zhuopeng
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

They were super nice and helpful. The new family mart that's 24h is amazing! Only downside is that doors were squeaky and floors. And my toilet lid was broken prior I got into hotel. But the bed is nice, the view is amazing, everything about it was a great experience.
Tim
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good breakfast with good varieties. Sugggest to have 2 firm pillows oer guest.
Peter
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No breakfast but having stays in four previous 3 star hotels. The Narita Gateway was by far the best overall hotel for the price!
Alexander
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great room. Free shuttle bus at entrance for trips to Aeon Mall and return. Also a free airport shuttle. Convenience store inside hotel.
Samantha
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely staff incredibly helpful. Super great location. We would come back again but stay in a different room. This room was incredibly tiny me and my partner had what I would consider a 1 person bed.
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