Narita Gateway Hotel

Hotels
8.1
/10
Very Good
1,484 reviews

What Guests Say About Their Stay

Wifi (15)
Accessibility (13)
Bedroom (13)
Distance To City Center (12)

Nguyen X. P.

9.7
/ 10
Service and quality are quite ok even though it is a 3-star hotel but the staff and amenities are quite good. Very close to Narita airport so convenient
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Thi N. T. H.

9.7
/ 10
The room is very clean and spacious, fully equipped, there is a very convenient airport shuttle bus. Will book again when needing to use the service. Thanks
See original

Napittha Y.

9.7
/ 10
Breakfast variety Luggage storage service is provided in case of arrival before check-in time. There is a free shuttle from the hotel to the airport, train station and Aeon Mall. Very convenient.
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IVONNE CAROLINE

9.7
/ 10
We were very satisfied staying at this hotel (we all rented 3 rooms). The room is very spacious, and the most important thing is that there are 2 bus facilities provided by the hotel (bus to NRT Airport (terminals 1,2 and 3) and JR NRT Station Bus. The hotel staff is very professional. When the bus does not arrive at 7 am to NRT Airport The Narita Gateway Hotel provides free 2 taxi facilities which we can directly use to NRT airport, amazingly, We In Sya Allah will return to stay at the Narita Gateway Hotel when on vacation to Japan.
See original

Chavalit Kunha

8.5
/ 10
Excellent, overpriced, luxurious, spacious. I like to have a shuttle to travel to the city or to the airport at all times.
See original
In the Area
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658 Oyama, Chiba, Narita, Kanto, Japan, 286-0131

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Narita Gateway Hotel is a hotel is located at Narita. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Narita Gateway Hotel

658 Oyama, Chiba, Narita, Kanto, Japan, 286-0131
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Narita Gateway Hotel Rates per Night

Narita Gateway Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Narita Gateway Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Narita Gateway Hotel Location & Address

Narita Gateway Hotel is located at 389-1 Tokko, Narita, Chiba 286-0127, Japan. It's situated in the Narita-shi, Chiba Prefecture area of Japan, known for its proximity to Narita International Airport. The hotel is approximately 7 km from the city center.

How to go to Narita Gateway Hotel from Airport

Getting from Narita International Airport to Narita Gateway Hotel is a breeze, with several convenient options available. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown of your choices for a smooth hotel transfer.
  • Airport Limousine Bus (Most Convenient):

    The Airport Limousine Bus offers a direct service from Narita Airport to Narita Gateway Hotel. This is a comfortable and hassle-free option, especially if you have luggage. Buses depart regularly from both terminals.
  • Taxi (Most Direct):

    Taxis are readily available at the airport. While this is the most direct way to reach the hotel, it's also the most expensive. Be prepared for a higher fare, especially during peak hours.
  • Train (Budget-Friendly):

    Take the JR Narita Express or the Keisei Skyliner to Narita Station. From Narita Station, you can take a local bus or a short taxi ride to Narita Gateway Hotel. This option is more affordable but requires a bit more planning.
  • Hotel Shuttle (Check Availability):

    Some hotels offer complimentary airport shuttle services. Check with Narita Gateway Hotel in advance to see if they provide this service and to arrange for pick-up.
  • Ride Hailing (Alternative):

    Ride Hailing services are available at Narita Airport. This can be a convenient option, but prices may vary depending on demand.
Tips: For the most convenient route, consider the Airport Limousine Bus, especially if you have luggage. If you're on a budget, the train is a good option, but allow extra time for the transfer from Narita Station.

Narita Gateway Hotel Reviews & Summary

Looking for all about hotel Narita Gateway Hotel? This hotel consistently receives positive hotel reviews for its convenient location near Narita Airport, making it an ideal choice for travellers with early morning or late-night flights. Guests appreciate the hotel's comfortable accommodations and excellent service. What guests love about the hotel is its cleanliness, friendly staff, and the convenience of the airport shuttle. A standout feature is the on-site restaurant, which offers a variety of delicious meals. Here's a short, positive review to encourage bookings: "The Narita Gateway Hotel was the perfect place to stay before my early morning flight. The room was clean and comfortable, the staff was friendly and helpful, and the airport shuttle was a lifesaver. I highly recommend this hotel!"

Narita Gateway Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Narita Gateway Hotel offers a variety of hotel room types to suit different needs and preferences. Whether you're travelling solo, as a couple, or with a family, you'll find the perfect accommodation here.
  • Standard Room:

    These rooms offer comfortable and affordable accommodation, perfect for solo travellers or couples. Available in smoking and non-smoking options.
  • Superior Room:

    Slightly larger than the standard rooms, these offer extra space and amenities for a more comfortable stay. Some rooms offer views of the surrounding area.
  • Deluxe Room:

    These rooms are designed for ultimate comfort and relaxation, featuring premium amenities and spacious layouts. Some deluxe rooms include bathtubs.
  • Family Room:

    Ideal for families travelling with children, these rooms offer ample space and multiple beds.
  • Suites:

    For those seeking the ultimate in luxury, the suites offer separate living and sleeping areas, as well as premium amenities.
Please note that Narita Gateway Hotel is not a pet-friendly hotel.

Hotel Facilities in Narita Gateway Hotel

Narita Gateway Hotel boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. From convenient amenities to relaxing recreational options, there's something for everyone.
  • Free Airport Shuttle:

    Enjoy complimentary transportation to and from Narita International Airport.
  • On-site Restaurant:

    Savor delicious meals at the hotel's restaurant, offering a variety of cuisines.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-Hour Front Desk:

    The friendly and helpful staff are available around the clock to assist with any needs.
  • Vending Machines:

    Conveniently located vending machines offer a variety of snacks and beverages.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry service.

Hotel Buffet or Restaurant/Cafe in Narita Gateway Hotel

Narita Gateway Hotel offers a delightful dining experience with its on-site hotel restaurant. Whether you're looking for a hearty breakfast, a satisfying lunch, or a delicious dinner, you'll find something to please your palate.
  • Restaurant Name:

    Restaurant Oasis
    • Cuisine:

      International cuisine with a focus on Japanese specialties.
    • Buffet:

      Offers a breakfast buffet with a variety of hot and cold dishes. Price per person: approximately SGD 35.
    • Signature Dishes:

      Try the Narita Ramen or the Grilled Wagyu Beef.
    • Opening Hours:

      Breakfast: 6:00 AM - 10:00 AM, Lunch: 11:30 AM - 2:00 PM, Dinner: 6:00 PM - 10:00 PM.

Narita Gateway Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? Narita Gateway Hotel offers convenient hotel to airport transfer services to ensure a stress-free arrival and departure. The hotel provides a complimentary airport pick-up service for its guests. To book the service, simply contact the hotel in advance and provide your flight details. It's recommended to give at least 24 hours' notice to ensure availability.

Nearby MRT Station & Bus Stops

Navigating Narita-shi is easy with convenient access to public transportation. Several MRT nearby and bus stops nearby provide easy access to the city's attractions and other destinations.
  • Narita Airport Terminal 1 Station:

    Approximately 5 km from the hotel.
  • Narita Airport Terminal 2-3 Station:

    Approximately 6 km from the hotel.
  • Bus Stop near Narita Gateway Hotel:

    A local bus stop is located just a short walk from the hotel, providing access to Narita Station and other areas.
To use public transportation, you can purchase a Suica or Pasmo card, which are rechargeable contactless cards accepted on most trains and buses. These cards can be purchased at vending machines or ticket counters at major train stations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go? Narita-shi and the surrounding area offer a variety of attractions for families and kids. From historical sites to interactive museums, there's something for everyone to enjoy.
  • Naritasan Shinshoji Temple:

    A beautiful and historic temple complex with stunning gardens and traditional architecture. Distance from hotel: 8 km. Entry: Free.
  • Narita Yume Bokujo (Narita Dream Dairy Farm):

    An interactive farm where kids can milk cows, ride horses, and enjoy other farm activities. Distance from hotel: 15 km. Entry: Approximately SGD 15.
  • Museum of Aeronautical Sciences:

    An aviation museum with exhibits on the history of flight and interactive displays. Distance from hotel: 6 km. Entry: Approximately SGD 6.
  • Boso no Mura (Open Air Museum):

    A living history museum that recreates a traditional Japanese village. Distance from hotel: 20 km. Entry: Approximately SGD 5.
  • Shisui Premium Outlets:

    A large outlet mall with a variety of international and Japanese brands. Distance from hotel: 12 km. Entry: Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Narita Gateway Hotel (Narita-shi, Chiba Prefecture)

Exploring the nearby dining scene is a must when staying at Narita Gateway Hotel. From local food to international cuisine, there's something to satisfy every craving. Here are some nearby dining options to consider: Cafes/Restaurants:
  • Starbucks Narita Airport:

    A familiar favorite for coffee and light snacks.
  • McDonald's Narita Airport:

    A quick and easy option for burgers and fries.
  • Sushiro Narita:

    A popular sushi chain offering a wide variety of fresh and affordable sushi.
Local Street Food:
  • Ramen:

    A classic Japanese noodle soup with various toppings.
  • Yakitori (grilled chicken skewers):

    Skewered chicken grilled to perfection with various sauces.
  • Takoyaki (octopus balls):

    Savory balls filled with octopus, tempura scraps, and pickled ginger.
  • Okonomiyaki (savory pancake):

    A Japanese pancake with various ingredients like cabbage, meat, and seafood.
  • Taiyaki (fish-shaped cake):

    A sweet cake filled with red bean paste or custard.

Shopping places near Narita Gateway Hotel (Narita-shi, Chiba Prefecture)

Looking for nearby shopping options? Narita-shi and the surrounding area offer a variety of shopping places, from department stores near me to local markets. Here are some places to check out:
  • Aeon Mall Narita:

    A large shopping mall with a variety of stores, restaurants, and a cinema.
  • Shisui Premium Outlets:

    A popular outlet mall with a wide selection of international and Japanese brands.
  • Narita Omotesando:

    A traditional shopping street leading to Naritasan Shinshoji Temple, offering a variety of souvenirs, local crafts, and snacks.

Other Places to Stay Near Narita Gateway Hotel

If Narita Gateway Hotel is fully booked or you're looking for alternative accommodations, there are several other hotels nearby to consider. Here's a list of some of the best hotel nearby options in different star categories: 3 luxury/5–6 star hotels nearby.
  • ANA Crowne Plaza Narita:

    A luxurious hotel offering spacious rooms, excellent amenities, and convenient access to the airport.
  • Hilton Tokyo Narita Airport:

    Another top-rated hotel with comfortable accommodations, a variety of dining options, and a free airport shuttle.
  • Narita Tobu Hotel Airport:

    A stylish hotel with modern rooms, a fitness center, and a rooftop terrace.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

3 four-star hotels nearby.
  • International Resort Hotel Yurakujo:

    A comfortable hotel with a relaxing atmosphere and a variety of amenities.
  • Hotel Nikko Narita:

    A well-appointed hotel with spacious rooms, a fitness center, and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

3 three-star hotels nearby.
  • Toyoko Inn Narita Airport Honkan:

    A budget-friendly hotel offering clean and comfortable rooms and a complimentary breakfast.
  • APA Hotel Keisei Narita Ekimae:

    A convenient hotel located near Keisei Narita Station, offering easy access to the airport and other destinations.
  • Center Hotel Narita:

    A simple and affordable hotel with basic amenities and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Finding the perfect accommodation near Narita Airport is crucial for a smooth and stress-free travel experience. With its convenient location, comfortable rooms, and excellent amenities, Narita Gateway Hotel is an excellent choice for travellers looking for hotel availability. Whether you're looking for a quick overnight stay or a longer visit, this hotel offers everything you need for a pleasant stay. Don't wait, make your hotel reservations today and experience the convenience and comfort of Narita Gateway Hotel. book cheap hotels in Japan and find cheap hotels nearby on Traveloka!

All facilities in Narita Gateway Hotel

Entertainment Facility Narita Gateway Hotel
Entertainment Facility
Fitness Center Narita Gateway Hotel
Fitness Center
Functional Hall Narita Gateway Hotel
Functional Hall
Common Space Narita Gateway Hotel
Common Space
Lobby Narita Gateway Hotel
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Bus/truck parking
  • Airport transfer
  • Area shuttle

General

  • Microwave (shared)
  • Smoking area
  • Banquet

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Sports and Recreations

  • Fitness center
  • Table tennis
  • Game room

Things to Do

  • Shops
  • Outdoor facilities
  • Garden

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Family-friendly Facilities

  • Toys
  • Children games

Nearby Facilities

  • Gift shop
  • Laundry

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Breakfast

Business Facilities

  • Meeting rooms

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Narita Gateway Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 04:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport and train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 04:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Narita Gateway Hotel
307
Number of floors in Narita Gateway Hotel
10
Another facilities in Narita Gateway Hotel
Laundry service, Multilingual staff, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Narita Gateway Hotel

What are available facilities at Narita Gateway Hotel?
There are top facilites at Narita Gateway Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Narita Gateway Hotel?
The standard check-in time at Narita Gateway Hotel is starting from 15:00 - 04:00 while the latest check-out time is at Before 11:00
Does Narita Gateway Hotel provide breakfast?
Yes, Narita Gateway Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Narita Gateway Hotel
Narita Gateway Hotel has a 4.0-star rating.
How many floors does Narita Gateway Hotel have?
Narita Gateway Hotel has 10.
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More Reviews from Other Guests in Narita Gateway Hotel

Overall Ratings & Reviews Narita Gateway Hotel

Traveloka (240)
Other sources (1,244)
8.0
Very Good
From 1,244 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Narita Gateway Hotel

Number of reviews per page
20
40
Top reviews
MARY
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast was amazing. Wonderful food, lovely garden and tree view out the window. The property furniture is worn in places, but all is very clean.
Jesús Fernando
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

One thing I’d like to highlight is the staff, they have been one of the nicest people I’ve talked to in Japan; even though I speak a bit of Japanese they speak excellent English and of course it makes everything easier. When you talk to them in Japanese, they answer in Japanese and that’s something I personally appreciated much since I look forward to practice. And considering the excellent rate I paid for my two day stay, this is golden!
Read More
Meredith
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Make sure you include their breakfast buffet when booking your room. It's worth it! Only complaint was lack of any nearby walking distance restaurants/shops. But with their free shuttle we were able to visit a mall and had takeout from there. That shuttle is wonderful as we also took advantage of it to/from Narita airport. Room very clean although some furnishings are looking a little worn. Staff was easy to understand (we're from US) and were unfailingly polite and helpful. Would stay here again, especially for free shuttle availability.
Read More
Bradford
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No restaurants open, little store open but sold only candy and a few necessities. Shuttle services to /from airport and into JR station/ mall very good. Room was very tired with a garage sale coffee table, hot water in sink ran very slow, carpet needs attention, fraying at seams, and mostly needs a cleaning. Thermostat in room didn't seem to work, quite cold. Restaurant did open downstairs for a limited time, but appears to be buffet. You can't just get coffee and toast or so it appears, coffee to go out of the question. That all being said the hotel is not expensive but we did note that the Hotels.com site we booked through was about 25% higher than the advertised rate on the hotel website. Thanks Hotels.com
Read More
Bing
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Buffet breakfast is very good. Property condition is not as good as some other hotels in the area.
Mamiko
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Thank you, it was a great stay. The deluxe room was on the 9th floor made for great viewing, loved it!
SANJEEWA
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is comfortable, clean and great value for money.
julia
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Easy checking, friendly staff. Bus to shopping mall great. Buff breakfast items could use upgrades. We stayed here whenever we were in Narita.
Joseph
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent staff service, very easy check in process. The room are large, but the beds are low and hard.
Sonja
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was great it was just too far from all activities. Two stars taken off just for location. Everything else was great. Small store inside with snacks and simple things, about 50% markup from stores in Narita. No lotion in rooms so good to have store to buy. Restaurant in hotel, simple good food, average price, no complaints. Buffet breakfast with Japanese foods, wide selection, delicious, good quality, definitely best perk of hotel. Room clean and comfortable, plenty of room. The water pressure is amazing. Best showers EVER. Very basic amenities, less than most other hotels but still good. Lovely koi pond to look at while you have breakfast. Staff all friendly helpful and professional. The hotel woul be a zero if it didn't provide the free shuttle. Very important feature it offers. Shuttle runs once an hour to airport once an hour to Narita station. Unfortunately if you fail to plan it well this means you will need to wait an hour for the shuttle and then further time to travel to your destination from Narita station. I got tired of the long travel times quickly and just explored Narita and didn't bother going to other cities. Also the shuttle ends at 9-10 depending on where you leave from, so the one day I traveled to Tokyo I had to get a taxi back to hotel. Very reasonable at $17 for the ride but would quickly add up if done frequently. I missed having a hotel in walking distance of public transit so i would not recommend this hotel for a long stay.
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Chase
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No
Erin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very convenient for a stay near the airport. The free shuttle bus was easy to get to and from. Kind staff, and good breakfast! Everything we needed for a layover in Narita. The rooms were basic, but just fine!
Anne Marie
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Over the top breakfast!
John
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean and comfy good breakfast staff
Mary Hung
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean & spacious room, beautiful garden, polite staff, easy check-in or check out. I like most is free airport shuttle.
Rosalinda
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Yes
Christina
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Check in was simple and staff were friendly. Shuttle from airport was convenient and easy to navigate. Hotel was quiet, and room was large for japanese standards. The bed was extremely firm, which was not great for me, but the pillows were nice. Very old hotel building, and it does smell of decades of indoor cigarette smoking. However, for the price, and for a short stay to rest on a long layover it was reasonable.
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Mie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Buffet breakfast was so amazing! Exceptional staff accommodation. Very clean and safe.
Douglas
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Overall the hotel is quite dated but the staff was really helpful and friendly
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Narita Gateway Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Narita Gateway Hotel

Traveloka (240)
Other sources (1,244)
8.0
Very Good
From 1,244 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Narita Gateway Hotel

Number of reviews per page
20
40
Top reviews
MARY
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast was amazing. Wonderful food, lovely garden and tree view out the window. The property furniture is worn in places, but all is very clean.
Jesús Fernando
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

One thing I’d like to highlight is the staff, they have been one of the nicest people I’ve talked to in Japan; even though I speak a bit of Japanese they speak excellent English and of course it makes everything easier. When you talk to them in Japanese, they answer in Japanese and that’s something I personally appreciated much since I look forward to practice. And considering the excellent rate I paid for my two day stay, this is golden!
Read More
Meredith
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Make sure you include their breakfast buffet when booking your room. It's worth it! Only complaint was lack of any nearby walking distance restaurants/shops. But with their free shuttle we were able to visit a mall and had takeout from there. That shuttle is wonderful as we also took advantage of it to/from Narita airport. Room very clean although some furnishings are looking a little worn. Staff was easy to understand (we're from US) and were unfailingly polite and helpful. Would stay here again, especially for free shuttle availability.
Read More
Bradford
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No restaurants open, little store open but sold only candy and a few necessities. Shuttle services to /from airport and into JR station/ mall very good. Room was very tired with a garage sale coffee table, hot water in sink ran very slow, carpet needs attention, fraying at seams, and mostly needs a cleaning. Thermostat in room didn't seem to work, quite cold. Restaurant did open downstairs for a limited time, but appears to be buffet. You can't just get coffee and toast or so it appears, coffee to go out of the question. That all being said the hotel is not expensive but we did note that the Hotels.com site we booked through was about 25% higher than the advertised rate on the hotel website. Thanks Hotels.com
Read More
Bing
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Buffet breakfast is very good. Property condition is not as good as some other hotels in the area.
Mamiko
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Thank you, it was a great stay. The deluxe room was on the 9th floor made for great viewing, loved it!
SANJEEWA
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is comfortable, clean and great value for money.
julia
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Easy checking, friendly staff. Bus to shopping mall great. Buff breakfast items could use upgrades. We stayed here whenever we were in Narita.
Joseph
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent staff service, very easy check in process. The room are large, but the beds are low and hard.
Sonja
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was great it was just too far from all activities. Two stars taken off just for location. Everything else was great. Small store inside with snacks and simple things, about 50% markup from stores in Narita. No lotion in rooms so good to have store to buy. Restaurant in hotel, simple good food, average price, no complaints. Buffet breakfast with Japanese foods, wide selection, delicious, good quality, definitely best perk of hotel. Room clean and comfortable, plenty of room. The water pressure is amazing. Best showers EVER. Very basic amenities, less than most other hotels but still good. Lovely koi pond to look at while you have breakfast. Staff all friendly helpful and professional. The hotel woul be a zero if it didn't provide the free shuttle. Very important feature it offers. Shuttle runs once an hour to airport once an hour to Narita station. Unfortunately if you fail to plan it well this means you will need to wait an hour for the shuttle and then further time to travel to your destination from Narita station. I got tired of the long travel times quickly and just explored Narita and didn't bother going to other cities. Also the shuttle ends at 9-10 depending on where you leave from, so the one day I traveled to Tokyo I had to get a taxi back to hotel. Very reasonable at $17 for the ride but would quickly add up if done frequently. I missed having a hotel in walking distance of public transit so i would not recommend this hotel for a long stay.
Read More
Chase
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No
Erin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very convenient for a stay near the airport. The free shuttle bus was easy to get to and from. Kind staff, and good breakfast! Everything we needed for a layover in Narita. The rooms were basic, but just fine!
Anne Marie
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Over the top breakfast!
John
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean and comfy good breakfast staff
Mary Hung
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean & spacious room, beautiful garden, polite staff, easy check-in or check out. I like most is free airport shuttle.
Rosalinda
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Yes
Christina
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Check in was simple and staff were friendly. Shuttle from airport was convenient and easy to navigate. Hotel was quiet, and room was large for japanese standards. The bed was extremely firm, which was not great for me, but the pillows were nice. Very old hotel building, and it does smell of decades of indoor cigarette smoking. However, for the price, and for a short stay to rest on a long layover it was reasonable.
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Mie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Buffet breakfast was so amazing! Exceptional staff accommodation. Very clean and safe.
Douglas
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Overall the hotel is quite dated but the staff was really helpful and friendly
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