Narita Gateway Hotel

Hotels
8.1
/10
Very Good
1,492 reviews

What Guests Say About Their Stay

Wifi (15)
Accessibility (13)
Bedroom (13)
Distance To City Center (12)

Nguyen X. P.

9.7
/ 10
Service and quality are quite ok even though it is a 3-star hotel but the staff and amenities are quite good. Very close to Narita airport so convenient
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Thi N. T. H.

9.7
/ 10
The room is very clean and spacious, fully equipped, there is a very convenient airport shuttle bus. Will book again when needing to use the service. Thanks
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Napittha Y.

9.7
/ 10
Breakfast variety Luggage storage service is provided in case of arrival before check-in time. There is a free shuttle from the hotel to the airport, train station and Aeon Mall. Very convenient.
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IVONNE CAROLINE

9.7
/ 10
We were very satisfied staying at this hotel (we all rented 3 rooms). The room is very spacious, and the most important thing is that there are 2 bus facilities provided by the hotel (bus to NRT Airport (terminals 1,2 and 3) and JR NRT Station Bus. The hotel staff is very professional. When the bus does not arrive at 7 am to NRT Airport The Narita Gateway Hotel provides free 2 taxi facilities which we can directly use to NRT airport, amazingly, We In Sya Allah will return to stay at the Narita Gateway Hotel when on vacation to Japan.
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Chavalit Kunha

8.5
/ 10
Excellent, overpriced, luxurious, spacious. I like to have a shuttle to travel to the city or to the airport at all times.
See original
In the Area
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658 Oyama, Chiba, Narita, Kanto, Japan, 286-0131

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Narita Gateway Hotel is a hotel is located at Narita. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Narita Gateway Hotel

658 Oyama, Chiba, Narita, Kanto, Japan, 286-0131
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Lobby Narita Gateway Hotel
Lobby 2 Narita Gateway Hotel

Discover More About Narita Gateway Hotel

Discover Your Gateway to Kanto: Narita Gateway Hotel

Welcome to Narita Gateway Hotel, your premier destination for a comfortable and convenient stay in the vibrant Kanto region of Japan. Whether you're embarking on a business trip, a family adventure, or a solo exploration, Narita Gateway Hotel offers a welcoming atmosphere and exceptional service to make your visit truly memorable. Room rates at Narita Gateway Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Narita Gateway Hotel Location

Narita Gateway Hotel is strategically situated in Narita-shi, Chiba Prefecture, offering a perfect blend of accessibility and tranquility. Located just a short distance from Narita International Airport (NRT), it serves as an ideal starting or ending point for your Japanese journey. The hotel is approximately a 10-minute drive from the airport, making it incredibly convenient for travelers with early flights or late arrivals. Its proximity to major transportation hubs ensures that exploring the wider Kanto region is effortless. The atmosphere surrounding Narita Gateway Hotel is one of peaceful respite, yet it remains close enough to the bustling city center of Narita for easy access to local amenities and attractions.

Narita Gateway Hotel Facilities & Services

Facilities for guests at Narita Gateway Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist you with any queries or requests.
  • Complimentary Wi-Fi:

    Stay connected with high-speed internet access available throughout the hotel.
  • On-site Restaurant:

    Savor delicious Japanese and international cuisine without leaving the hotel.
  • Business Center:

    Equipped with essential facilities for our business travelers.
  • Luggage Storage:

    Secure storage is available for your convenience.
  • Airport Shuttle Service:

    A convenient shuttle service operates between the hotel and Narita International Airport (NRT). Please inquire at the front desk for the schedule and any applicable fees.
  • Parking:

    Ample parking space is available for guests traveling by car.

Narita Gateway Hotel Room Types

A variety of room types of Narita Gateway Hotel are available to suit your preferences and travel needs. Each room is thoughtfully designed to provide a comfortable and relaxing environment.
  • Standard Double Room:

    Featuring a comfortable double bed, this non-smoking room offers a pleasant view and essential amenities for a restful stay.
  • Standard Twin Room:

    Ideal for friends or colleagues traveling together, this non-smoking room comes with two single beds and a view of the surroundings.
  • Deluxe Double Room:

    Enjoy a more spacious setting with a double bed, a non-smoking environment, and enhanced amenities. Some Deluxe Double Rooms may feature a bathtub.
  • Deluxe Twin Room:

    Offering more space and comfort, this non-smoking room includes two single beds and additional amenities. Some Deluxe Twin Rooms may feature a bathtub.
  • Executive Suite:

    For those seeking an elevated experience, our Executive Suites provide ample space, luxurious furnishings, and a separate living area. These suites are non-smoking and may include a bathtub.
All rooms are non-smoking to ensure a fresh and healthy environment for all guests. Please specify your preference for a bathtub when booking.

Narita Gateway Hotel Dining & Restaurants

Indulge your taste buds at the dining establishments within Narita Gateway Hotel. Our on-site restaurant offers a delightful culinary journey, featuring a selection of authentic Japanese dishes and international favorites.

Hotel Restaurant:

Experience a diverse menu ranging from traditional sushi and tempura to Western classics. Operating Hours: Breakfast: 6:30 AM - 10:00 AM; Lunch: 11:30 AM - 2:00 PM; Dinner: 5:30 PM - 9:00 PM. Estimated Price per Person: Breakfast: PHP 800; Lunch: PHP 1,200; Dinner: PHP 1,500.

Narita Gateway Hotel Nearby Attractions and Activities

Narita Gateway Hotel is ideally located for exploring the rich cultural heritage and natural beauty of Narita and its surroundings.
  • Naritasan Shinshoji Temple:

    A magnificent Buddhist temple with a history spanning over 1,000 years, offering a serene spiritual experience and impressive architecture.
  • Narita-san Park:

    Adjacent to the temple, this expansive park features beautiful gardens, a tranquil pond, and walking trails, perfect for a leisurely stroll.
  • Aeon Mall Narita:

    A large shopping complex offering a wide array of retail stores, restaurants, and entertainment options, ideal for a day of shopping and dining.
  • Boso-no-mura Open-Air Museum:

    Step back in time at this living museum that recreates traditional Japanese villages and samurai residences, offering a glimpse into historical life.
  • Narita Yume Bokujo (Dream Farm):

    A charming farm park where visitors can interact with animals, enjoy seasonal flower displays, and participate in various agricultural activities.
If you are looking for other activities around Narita Gateway Hotel, check out the best deals on Traveloka: Recommended activities in Narita!

How to Get to Narita Gateway Hotel from the Airport

Getting to Narita Gateway Hotel from Narita International Airport (NRT) is straightforward and convenient. The airport transfer service of Narita Gateway Hotel is designed to make your arrival as smooth as possible.
  • Hotel Shuttle Service:

    Narita Gateway Hotel offers a complimentary shuttle service that runs regularly between the hotel and Narita International Airport. Please check the hotel's website or contact the front desk for the latest schedule and pick-up points.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Narita Gateway Hotel typically takes about 10-15 minutes and costs approximately PHP 1,000 - PHP 1,500, depending on traffic.
  • Ride-hailing Service:

    You can also book a ride through a ride-hailing service from the designated pick-up zones at the airport. The fare will be comparable to a taxi.
  • Public Transportation:

    While less direct, local buses also operate from the airport to areas near the hotel. This option is generally more budget-friendly but may require transfers and a short walk.
For a hassle-free journey, consider pre-booking airport transfer services directly through Narita Gateway Hotel or other providers.

Summary of Why You Should Choose to Stay at Narita Gateway Hotel

Narita Gateway Hotel stands out as an excellent choice for travelers seeking comfort, convenience, and value in the Kanto region. With its prime location near Narita International Airport, well-appointed rooms, and attentive service, it provides a perfect base for both leisure and business trips.
  • Convenient Location:

    Proximity to Narita International Airport and easy access to local attractions.
  • Comfortable Accommodation:

    A range of room types designed for relaxation and a good night's sleep.
  • Excellent Facilities:

    Including on-site dining, Wi-Fi, and a helpful 24-hour front desk.
  • Value for Money:

    Offering competitive rates without compromising on quality.
  • Seamless Travel:

    With available airport shuttle services to ease your transit.
Discover the best Room availability at Narita Gateway Hotel and start Planning your trip today. For the easiest Booking Narita Gateway Hotel experience, visit Traveloka. Book budget hotels in Kanto and Easily book domestic and international flights at low prices.

All facilities in Narita Gateway Hotel

Entertainment Facility Narita Gateway Hotel
Entertainment Facility
Fitness Center Narita Gateway Hotel
Fitness Center
Functional Hall Narita Gateway Hotel
Functional Hall
Common Space Narita Gateway Hotel
Common Space
Lobby Narita Gateway Hotel
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Bus/truck parking
  • Airport transfer
  • Area shuttle

General

  • Microwave (shared)
  • Smoking area
  • Banquet

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Sports and Recreations

  • Fitness center
  • Table tennis
  • Game room

Things to Do

  • Shops
  • Outdoor facilities
  • Garden

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Family-friendly Facilities

  • Toys
  • Children games

Nearby Facilities

  • Gift shop
  • Laundry

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Breakfast

Business Facilities

  • Meeting rooms

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Narita Gateway Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 04:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport and train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 04:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Narita Gateway Hotel
307
Number of floors in Narita Gateway Hotel
10
Another facilities in Narita Gateway Hotel
Laundry service, Multilingual staff, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Narita Gateway Hotel

What are available facilities at Narita Gateway Hotel?
There are top facilites at Narita Gateway Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Narita Gateway Hotel?
The standard check-in time at Narita Gateway Hotel is starting from 15:00 - 04:00 while the latest check-out time is at Before 11:00
Does Narita Gateway Hotel provide breakfast?
Yes, Narita Gateway Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Narita Gateway Hotel?
Narita Gateway Hotel is a 4.0-star hotel.
How many floors does Narita Gateway Hotel have?
Narita Gateway Hotel has 10 floors.
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More Reviews from Other Guests in Narita Gateway Hotel

Overall Ratings & Reviews Narita Gateway Hotel

Traveloka (240)
Other sources (1,252)
8.0
Very Good
From 1,252 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Narita Gateway Hotel

Number of reviews per page
20
40
Top reviews
Samantha
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely staff incredibly helpful. Super great location. We would come back again but stay in a different room. This room was incredibly tiny me and my partner had what I would consider a 1 person bed.
Jordan
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good and convenient. Old building but great breakfast. And room size is the best.
moazam
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Airport Hotel near to Narita , Shuttle bus ok . Hotel is clean and tidy but the rooms are dated , but will still be happy to recommend
Steve
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The koi pond & rear landscaping create a lovely setting off the restaurant. Breakfast was excellent with a wide selection & wonderful view of the grounds. The large fitness center is well equipped. FamilyMart is onsite with a great selection of food & souvenirs. The staff are helpful & allowed us to store our luggage prior to check in at no charge. They allow late checkout for 1,000 yen per hour. The shuttle buses to the airport & train station are large & comfortable. The mattress was very hard, but I still slept well. The bathroom fixtures are a bit dated & the bedroom window was either very thin or no longer sealed so it allowed the noise of the street to filter in. Excellent water temp & pressure.
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Muhammad Zain
icon-
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

While the room was presented as clean, the overall condition of the property feels dated, with interiors appearing quite dark and carrying an unpleasant odor. This detracts significantly from the guest experience. Service standards were inconsistent and, at times, unhelpful. For instance, I was initially instructed to collect a parcel from reception as room delivery was not available; however, a subsequent delivery was brought directly to my room without issue. This lack of consistency is concerning. Similarly, when requesting an iron and ironing board, I was asked to personally collect these from the lobby while I was staying at the top floor. This is not aligned with the level of convenience typically expected in a hotel setting and created unnecessary inconvenience. The breakfast offering was particularly disappointing. The selection was extremely limited, with notably low-quality items and even basic options such as fried eggs unavailable. Overall, the experience fell below expectations, particularly when compared to the service standards and hospitality commonly found in other hotels in Tokyo. Guests seeking comfort, consistency, and attentive service may wish to consider alternative accommodations.
Read More
EDITH
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast menu was excellent.
mary jean
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was great !!
Gengen
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Older but clean and maintained. Good for short stays such as layovers or before going to actual destinations.
Benjamin
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel is a little outdated but the room was clean and comfortable. Great price. Free shuttle to airport , Narita station and Aeon shopping mall.
MARY
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast was amazing. Wonderful food, lovely garden and tree view out the window. The property furniture is worn in places, but all is very clean.
Jesús Fernando
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

One thing I’d like to highlight is the staff, they have been one of the nicest people I’ve talked to in Japan; even though I speak a bit of Japanese they speak excellent English and of course it makes everything easier. When you talk to them in Japanese, they answer in Japanese and that’s something I personally appreciated much since I look forward to practice. And considering the excellent rate I paid for my two day stay, this is golden!
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Meredith
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Make sure you include their breakfast buffet when booking your room. It's worth it! Only complaint was lack of any nearby walking distance restaurants/shops. But with their free shuttle we were able to visit a mall and had takeout from there. That shuttle is wonderful as we also took advantage of it to/from Narita airport. Room very clean although some furnishings are looking a little worn. Staff was easy to understand (we're from US) and were unfailingly polite and helpful. Would stay here again, especially for free shuttle availability.
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Bradford
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

No restaurants open, little store open but sold only candy and a few necessities. Shuttle services to /from airport and into JR station/ mall very good. Room was very tired with a garage sale coffee table, hot water in sink ran very slow, carpet needs attention, fraying at seams, and mostly needs a cleaning. Thermostat in room didn't seem to work, quite cold. Restaurant did open downstairs for a limited time, but appears to be buffet. You can't just get coffee and toast or so it appears, coffee to go out of the question. That all being said the hotel is not expensive but we did note that the Hotels.com site we booked through was about 25% higher than the advertised rate on the hotel website. Thanks Hotels.com
Read More
Bing
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Buffet breakfast is very good. Property condition is not as good as some other hotels in the area.
Mamiko
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Thank you, it was a great stay. The deluxe room was on the 9th floor made for great viewing, loved it!
SANJEEWA
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is comfortable, clean and great value for money.
julia
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Easy checking, friendly staff. Bus to shopping mall great. Buff breakfast items could use upgrades. We stayed here whenever we were in Narita.
Joseph
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent staff service, very easy check in process. The room are large, but the beds are low and hard.
Sonja
icon-Leisure
Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was great it was just too far from all activities. Two stars taken off just for location. Everything else was great. Small store inside with snacks and simple things, about 50% markup from stores in Narita. No lotion in rooms so good to have store to buy. Restaurant in hotel, simple good food, average price, no complaints. Buffet breakfast with Japanese foods, wide selection, delicious, good quality, definitely best perk of hotel. Room clean and comfortable, plenty of room. The water pressure is amazing. Best showers EVER. Very basic amenities, less than most other hotels but still good. Lovely koi pond to look at while you have breakfast. Staff all friendly helpful and professional. The hotel woul be a zero if it didn't provide the free shuttle. Very important feature it offers. Shuttle runs once an hour to airport once an hour to Narita station. Unfortunately if you fail to plan it well this means you will need to wait an hour for the shuttle and then further time to travel to your destination from Narita station. I got tired of the long travel times quickly and just explored Narita and didn't bother going to other cities. Also the shuttle ends at 9-10 depending on where you leave from, so the one day I traveled to Tokyo I had to get a taxi back to hotel. Very reasonable at $17 for the ride but would quickly add up if done frequently. I missed having a hotel in walking distance of public transit so i would not recommend this hotel for a long stay.
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Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Narita Gateway Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Narita Gateway Hotel

Traveloka (240)
Other sources (1,252)
8.0
Very Good
From 1,252 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Narita Gateway Hotel

Number of reviews per page
20
40
Top reviews
Samantha
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely staff incredibly helpful. Super great location. We would come back again but stay in a different room. This room was incredibly tiny me and my partner had what I would consider a 1 person bed.
Jordan
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good and convenient. Old building but great breakfast. And room size is the best.
moazam
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Airport Hotel near to Narita , Shuttle bus ok . Hotel is clean and tidy but the rooms are dated , but will still be happy to recommend
Steve
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The koi pond & rear landscaping create a lovely setting off the restaurant. Breakfast was excellent with a wide selection & wonderful view of the grounds. The large fitness center is well equipped. FamilyMart is onsite with a great selection of food & souvenirs. The staff are helpful & allowed us to store our luggage prior to check in at no charge. They allow late checkout for 1,000 yen per hour. The shuttle buses to the airport & train station are large & comfortable. The mattress was very hard, but I still slept well. The bathroom fixtures are a bit dated & the bedroom window was either very thin or no longer sealed so it allowed the noise of the street to filter in. Excellent water temp & pressure.
Read More
Muhammad Zain
icon-
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

While the room was presented as clean, the overall condition of the property feels dated, with interiors appearing quite dark and carrying an unpleasant odor. This detracts significantly from the guest experience. Service standards were inconsistent and, at times, unhelpful. For instance, I was initially instructed to collect a parcel from reception as room delivery was not available; however, a subsequent delivery was brought directly to my room without issue. This lack of consistency is concerning. Similarly, when requesting an iron and ironing board, I was asked to personally collect these from the lobby while I was staying at the top floor. This is not aligned with the level of convenience typically expected in a hotel setting and created unnecessary inconvenience. The breakfast offering was particularly disappointing. The selection was extremely limited, with notably low-quality items and even basic options such as fried eggs unavailable. Overall, the experience fell below expectations, particularly when compared to the service standards and hospitality commonly found in other hotels in Tokyo. Guests seeking comfort, consistency, and attentive service may wish to consider alternative accommodations.
Read More
EDITH
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast menu was excellent.
mary jean
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was great !!
Gengen
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Older but clean and maintained. Good for short stays such as layovers or before going to actual destinations.
Benjamin
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel is a little outdated but the room was clean and comfortable. Great price. Free shuttle to airport , Narita station and Aeon shopping mall.
MARY
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast was amazing. Wonderful food, lovely garden and tree view out the window. The property furniture is worn in places, but all is very clean.
Jesús Fernando
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

One thing I’d like to highlight is the staff, they have been one of the nicest people I’ve talked to in Japan; even though I speak a bit of Japanese they speak excellent English and of course it makes everything easier. When you talk to them in Japanese, they answer in Japanese and that’s something I personally appreciated much since I look forward to practice. And considering the excellent rate I paid for my two day stay, this is golden!
Read More
Meredith
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Make sure you include their breakfast buffet when booking your room. It's worth it! Only complaint was lack of any nearby walking distance restaurants/shops. But with their free shuttle we were able to visit a mall and had takeout from there. That shuttle is wonderful as we also took advantage of it to/from Narita airport. Room very clean although some furnishings are looking a little worn. Staff was easy to understand (we're from US) and were unfailingly polite and helpful. Would stay here again, especially for free shuttle availability.
Read More
Bradford
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

No restaurants open, little store open but sold only candy and a few necessities. Shuttle services to /from airport and into JR station/ mall very good. Room was very tired with a garage sale coffee table, hot water in sink ran very slow, carpet needs attention, fraying at seams, and mostly needs a cleaning. Thermostat in room didn't seem to work, quite cold. Restaurant did open downstairs for a limited time, but appears to be buffet. You can't just get coffee and toast or so it appears, coffee to go out of the question. That all being said the hotel is not expensive but we did note that the Hotels.com site we booked through was about 25% higher than the advertised rate on the hotel website. Thanks Hotels.com
Read More
Bing
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Buffet breakfast is very good. Property condition is not as good as some other hotels in the area.
Mamiko
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Thank you, it was a great stay. The deluxe room was on the 9th floor made for great viewing, loved it!
SANJEEWA
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is comfortable, clean and great value for money.
julia
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Easy checking, friendly staff. Bus to shopping mall great. Buff breakfast items could use upgrades. We stayed here whenever we were in Narita.
Joseph
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent staff service, very easy check in process. The room are large, but the beds are low and hard.
Sonja
icon-Leisure
Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was great it was just too far from all activities. Two stars taken off just for location. Everything else was great. Small store inside with snacks and simple things, about 50% markup from stores in Narita. No lotion in rooms so good to have store to buy. Restaurant in hotel, simple good food, average price, no complaints. Buffet breakfast with Japanese foods, wide selection, delicious, good quality, definitely best perk of hotel. Room clean and comfortable, plenty of room. The water pressure is amazing. Best showers EVER. Very basic amenities, less than most other hotels but still good. Lovely koi pond to look at while you have breakfast. Staff all friendly helpful and professional. The hotel woul be a zero if it didn't provide the free shuttle. Very important feature it offers. Shuttle runs once an hour to airport once an hour to Narita station. Unfortunately if you fail to plan it well this means you will need to wait an hour for the shuttle and then further time to travel to your destination from Narita station. I got tired of the long travel times quickly and just explored Narita and didn't bother going to other cities. Also the shuttle ends at 9-10 depending on where you leave from, so the one day I traveled to Tokyo I had to get a taxi back to hotel. Very reasonable at $17 for the ride but would quickly add up if done frequently. I missed having a hotel in walking distance of public transit so i would not recommend this hotel for a long stay.
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Number of reviews per page
20
40