Laforet Hakone Gora Yunosumika

Dinner and breakfast were great, lovely facilities, staff were super helpful. Location very easy to get to.

I really loved the outdoors ofuro. The facility is really beautiful in general, very friendly staff, and very easy to access from the train stop. It was a last minute reservation and we were lucky and surprised to have an ofuro in our room.

I was in Japan for two weeks and stayed at 6 different hotels/ryokans. This was the most expensive place I booked because I wanted a relaxing experience, kaiseki meal and a private onsen. However, I found the place disappointing. The hand-held shower was dirty and had black mold. The washlet wasn’t working properly and the food was underwhelming. The servers at the restaurant weren’t helpful. They don’t even bother explaining the food they’re serving or tell you how to eat it. They also served us plain rice by mistake once, I was confused but started eating anyway. A minute later the server came back and took it back. The front desk staff speak good English, but they lack warmth and hospitality. The girl gave me a piece of paper asking whether or not I want room cleaning. I marked “no room cleaning” since i was only staying for two nights. But the girl asked me what time I would like the cleaning done?? I was confused. Then she told that because i had a private bath my room required cleaning. Weird, but i just said ok. It felt like they were just rushing to check me in.

Booked only for one night. Wished we would have booked for another stay. Beautiful property. Utilize the free shuttle available from the train station to the hotel. Don’t attempt to walk especially if carrying luggage as there are steep hills. You will be asked to remove your shoes before entering hotel so make sure you have decent socks on as this is a shoeless property.

Large rooms, had an unseen in the room which was a huge treat. Super helpful stuff and delicious breakfast. Recommended!!

Very nice boutique hotel; family friendly near Kyoto station. Well run and maintained. Lovely staff and owner.

Host very friendly and serviceable. Very peaceful and calm. It has a beautiful spa included in the package. Restaurant at venue as well

The room and facility were wonderful. I just wish there’s an easier way to get there.

Love love love this hotel! I stayed in the annex with my own private bath on the balcony overlooking the mountains. The room was spacious and impeccably designed. The only thing that needs to be changed is the floorboards, as they are peeling apart everywhere. Also, the bed was not very comfortable. I had half-board, so breakfast and dinner were included. Breakfast was a lovely buffet with both Japanese and western breakfast items. Dinner was a fixed 5-course menu. Dinner tried to be elevated, but just missed the mark in flavors. I also wish that dinner came with a drink, because you had to pay for a drink with your meal. But all-around an excellent experience in the magical town of Gora. Highly recommend.

The staff there was amazing, they were so kind and attentive to everyone and they truly gave great customer service. The rooms were also beautiful and very clean. The quality of this ryokan is well worth the price.

Tout était parfait.

Awesome room with private onsen. Exceptionally helpful staff!

The one amenity that makes this property enjoyable is the private bath on the outdoor deck. WiFi never worked the three days of our stay. The property is located on a hillside so be prepared to walk steep slopes or take a taxi.

Had a great 1 night stay with the wife and 2 teenagers in a Premier Deluxe Japanese Western room. Booked this as the one expensive special treat night for this trip. Room was clean, in excellent condition, very spacious and looked just like the photos on the website. The room having its own outdoor private onsen bath was fabulous. Dinner was excellent with every course looking and tasting amazing. Breakfast was also good with lots of options for the buffet. All the staff were very friendly and helpful. Just what I was hoping our stay would be like.

Breakfast and dinner was amazing! Staff were so nice and courteous. Our room was spacious and so clean and serene

Great location in Hakone to chill and relax. Spacious rooms. Nice onsen for both genders (little small but wasn't overcrowded). Breakfast and dinner dining options were both excellent and mixed Japanese and Western cuisines.

Very helpful staff

Hot tube was good and the staff is really helpful

Absolutely stunning property. Delicious breakfast buffet. Wish the shuttle to the stations were more frequent.

Excellent abomination and hospitality including the private onsen .. food options could have been better for the set course meals