The place is very strategic, staffs are very friendly and helpful—besides being communicative and informative. Clean space and not inhumanely tiny.

Cross Hotel had a great location, chic design, staff very helpful and was upgraded when checking in. Superb experience!

The hotel was superb. The room is a bit small with 2 big luggage's, but the space was okay to pack and etc. Very convenient, had train stations with different lines about 5-7 minutes in every direction. It also has a lot of good food and Nishiki market within walking distance. Highly recommend it.

Great location, near to train stations and plenty of places to eat, shop & experience the local culture. The room is spacious with a sofa and full-size bathtub. Every night each guest was entitled to 1 glass of wine/sake & free flow of coffee, matcha & hot chocolate 😊

The price was really good, and the room was quite spacious compared to others. The bathroom and amenities were complete. The hotel also has laundry service, which is convenient. There are Sevel, FM, and 24-hour restaurants like Sukiya and Matsuya within a 5–10 minute walk. It’s also quite close to the bus stop. Overall, very worth the price.

The hotel is clean and facilities are well maintained. Love the convenience of choosing our housekeeping service for the following day—we just need to make our housekeeping selection on the TV will do. Amenities can be taken from lift lobby area and their skin care products are awesome (Sekkisei brand). There is free snacks & drinks at certain timing of the day for the hotel guests to eat and chill in the restaurant to unwind after a long day. There is a Life supermarket directly under the hotel which is super convenient. Overall, this hotel is great!

The staff was very friendly. Mr. Anjas might be the reason we will be back to this hotel again next month. The location also very nice, near to the station.

great choice to stay. room was spacious enough, compared to other hotel I stayed at in tokyo and osaka. they gave you night gown and two pillows each (great for those of you guys who are used to having bolster at home). This hotel also provide you with free bicycle rental (you will find it very handy to travel by bicycle in kyoto). The place is very near to nijo castle and karasuma oike station. definitely will come back again if I visit kyoto in future.

Amazing stay! The room was spacious, the staff was very friendly. I would choose Mimaru again for my next visit to Japan.