The Hedistar Hotel Narita

Good first stop for the night, staff were super friendly and check in was seamless. It had a convenience store in the lobby with lots of great food options and any supplies you might have forgotten to bring. Good location with a free shuttle to and from the airport but also just a quick taxi ride if your timing doesn't line up and you don't want to wait.

Very friendly staff! We are pleasantly surprised by the size of the room which is larger than average Japanese hotel rooms. Free airport shuttle service is a huge plus for us as well!

Clean room, amenities, breakfast and service. Washroom a bit too small and tub is difficult to get in. There was some communication issues, staffs did not understand what we asked for, hope to communicate better. There is an excellent lunch place close by that open 10:30-2 pm daily.

Great hotel, nice staff, and convenient market on ground floor.

Staff was courteous and very friendly. Helped with my questions. Room was really clean.

Convinient

The hotel is very clean and friendly staff.

Counter staff was extremely courteous and welcoming. Rooms were impeccably clean. The general atmosphere of the hotel puts you in a very comfortable mood. I would 100% recommend this hotel to everyone. Thanks for my stay.

The hotel is decent to stay , the room is not perfect but it's clean. The staffs are really accomdating and helpful. Over all service was outstanding while we're there. The location is good.

The bathroom had black mold everywhere, you could see it on the shower curtain. You could see it hiding just behind the mirror as well as different spots on the roof. There is many cracks down the side of the tub that could’ve been full of mould as well. After staying there for two nights, we started to feel the effects of the mould and had sinus pain. All three of us including our 4 month old are still recovering and it has been 5 days. Until they get this sorted out, I wouldn’t recommend staying there

Practical hotel with breakfast and a coach hus to the airport

Room was Very cosy and clean near to near shopping and easy to take the but back to Narita airport

Old building but well maintained

Clean room and having the bus pick to Narita airport makes it very convenient for early flights out.

Nice basic hotel.

Great delicious and fresh breakfast buffet. Very clean and staff were all very accommodating. We will be back!

Breakfast buffet was so amazing and fresh! All staff were so accommodating and so kind and professional.

Clean and complete amenities. However, I had sent them a message about the free shuttle service but they never replied. The receptionist whom I spoke to just said, “ oh sorry there were lots of messages.”

Clean room, friendly staffs and comfortable bed. Free bus to and fro the Narita airport was a bonus. There's a ship

After 20 hours of traveling, this hotel was exactly what we needed. We really didn’t want to add another hour-plus trek into Tokyo, and this place made arrival easy. The free airport shuttle was a huge plus. You walk straight out of the airport and the shuttle stop is right there at stop #16. The schedule sign is posted at the stop, so there’s no guessing or stress about when it’s coming. There’s a 7-Eleven about 350 meters away that’s open 24 hours. We grabbed coffee and snacks there in the morning, which was super convenient. There’s also a steakhouse right in front of the hotel that was surprisingly good. And a Korean restaurant close by. The train station is about a 10 minute walk. If you’re traveling light, it’s an easy walk and very manageable. The hotel itself is older, so you’ll notice things like chipped paint and some stained carpets. That didn’t bother us much at all, especially since the price was right and everything was clean. Staff was very friendly and helpful. Breakfast was a buffet and cost about $12 Canadian. There were lots of options and it was well worth it. There’s also a shopping area about 9 minutes away called Omotesando. We had eel and rice there, which is very traditional for Narita and absolutely worth trying. Beautiful boutiques and small restaurants. Naritasan Shinsho-ji temple is right at the end of the shopping street Overall, a great choice if you want something convenient, affordable, and close to the airport after a long journey.