What do past guests say about Apple 1 Hotel Gurney?

Apple 1 Hotel Gurney is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Apple 1 Hotel Gurney

Name: Apple 1 Hotel Gurney
Address: 370, Lebuhraya Maktab, Georgetown, Gurney Drive, Penang, Malaysia, 10350, 370, Lebuhraya Maktab, Penang, 10350, Malaysia
Rating: 8.2

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8.2

/10

Very Good

691 reviews

What Guests Say About Their Stay

L***a

10.0

/ 10

Very clean, stylish, and very close to Adventist Hospital and Gleneagles. Very recommended.

Wiwit P. H. K.

9.7

/ 10

The hotel is clean, the service is friendly and fast. The staff, Mr. Hashem, is kind and friendly. 👍

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Febri S. U.

9.1

/ 10

The hotel is very clean and comfortable. It's only a 5-minute walk to Gurney Plaza. Overall, it's awesome.

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Lifia

8.8

/ 10

So worth it, probably only 5 mins walking to Adventist Hospital and the staff was very friendly! Also, they provide a hairdryer (plus point).

W***i

10.0

/ 10

The service is very good, when experiencing problems with ordering the staff is very helpful. Thank you. The room size is just right for us, the room atmosphere is also comfortable, and the food near the hotel is a must try, access to the hospital is also not far.

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In the Area

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370, Lebuhraya Maktab, Georgetown, Gurney Drive, Penang, Malaysia, 10350

Main Facilities

Laundry service

Luggage storage

Family room

Garden

Laundry

Wheelchair accessible

Highlights at This Property

Great value in its class

High-quality service

Apple 1 Hotel Gurney is located in area / city Gurney Drive. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Apple 1 Hotel Gurney

370, Lebuhraya Maktab, Georgetown, Gurney Drive, Penang, Malaysia, 10350

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Discover More About Apple 1 Hotel Gurney

Location
Apple 1 Hotel Gurney is located in area / city Gurney Drive.

About Apple 1 Hotel Gurney

For you, travelers who wish to travel comfortably on a budget, Apple 1 Hotel Gurney is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Apple 1 Hotel Gurney provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Apple 1 Hotel Gurney, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Apple 1 Hotel Gurney is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at Apple 1 Hotel Gurney will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Apple 1 Hotel Gurney is suitable for you who value privacy during your stay.

Apple 1 Hotel Gurney is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Apple 1 Hotel Gurney is a hotel with great comfort and excellent service according to most hotel's guests.

Apple 1 Hotel Gurney is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Apple 1 Hotel Gurney

Common Space

Lobby

Accommodation Services

Exterior

Bedroom

Transportation

Limited parking

Things to Do

Garden

Connectivity

Free WiFi

General

AC
Family room
Non-smoking room
Smoking area

Accessibilty

Accessible parking
Disabled access friendly
Wheelchair accessible

Public Facilities

Parking
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Hotel Services

Welcoming drinks
24-hour Receptionist
24-hour security
Laundry service
Luggage storage

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Shops
Supermarket

Accommodation Policy & General Information in Apple 1 Hotel Gurney

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Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Document Policy
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit Policy
Deposit MYR 50.00 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

Special Request such as additional car park, early check-in or late check-out are strongly subject to availability and cannot be guarantee. You are encouraged to contact hotel at least 24 hours before arrival for the special requests.

Additional Fee RM30/each extra person after reserves room’s maximum occupancy. Any availability of extra mattress is subject to availability.

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Apple 1 Hotel Gurney	23
Number of floors in Apple 1 Hotel Gurney	2
Another facilities in Apple 1 Hotel Gurney	Limited parking, Garden, Free WiFi, AC, Family room

Frequently asked question in Apple 1 Hotel Gurney

What is normal check-in & check-out time at Apple 1 Hotel Gurney?

The standard check-in time at Apple 1 Hotel Gurney is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Apple 1 Hotel Gurney?

Apple 1 Hotel Gurney is a 2.0-star hotel.

How many floors does Apple 1 Hotel Gurney have?

Apple 1 Hotel Gurney has 2 floors.

How many rooms are available at Apple 1 Hotel Gurney?

Apple 1 Hotel Gurney has 23 rooms in total.

Does Apple 1 Hotel Gurney provide parking?

Yes, Apple 1 Hotel Gurney provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Apple 1 Hotel Gurney

Overall Ratings & Reviews Apple 1 Hotel Gurney

Traveloka (676)

Other sources (15)

8.3

Very Good

From 676 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.0

Meal

7.7

Location

8.7

Service and Facilites

8.0

People often mention about Apple 1 Hotel Gurney

All

Staff Friendliness (33)

Accessibility (32)

Surroundings (30)

Bedroom (30)

Bathroom (28)

Ambiance (25)

Wifi (23)

Distance to City Center (22)

Check-in/out Time (21)

Room Space (20)

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Traveler Reviews Apple 1 Hotel Gurney

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Customer reviews

L***a

Medical

10.0

/10

Reviewed 5 day(s) ago

Very clean, stylish, and very close to Adventist Hospital and Gleneagles. Very recommended.

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Verified Traveler

Medical

8.8

/10

Reviewed 5 week(s) ago

My mother and I had a pleasant stay because it was very near the Adventist hospital where we had our MCU.

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P***i

9.7

/10

Reviewed 5 week(s) ago

The staff is nice, the room is comfortable and clean.

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budi s.

Medical

8.1

/10

Reviewed 5 week(s) ago

The only issue is the staff members; they are not friendly, most of them. When I checked in, there was no toothbrush. I asked for one, and they said it would be available in the morning.

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p***i

9.7

/10

Reviewed 11 week(s) ago

Thank you for your hospitality, I am very satisfied, besides the friendly staff, the location is also very close to the hospital and mall.

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Ika I.

Medical

10.0

/10

Reviewed 13 week(s) ago

The hotel staff was very kind and helped with the check-in process very well.

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Wiwit P. H. K.

Medical

9.7

/10

Reviewed 14 week(s) ago

The hotel is clean, the service is friendly and fast. The staff, Mr. Hashem, is kind and friendly. 👍

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1 people find it helpful

Febri S. U.

9.1

/10

Reviewed 16 week(s) ago

The hotel is very clean and comfortable. It's only a 5-minute walk to Gurney Plaza. Overall, it's awesome.

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E***a

Medical

8.2

/10

Reviewed 17 week(s) ago

The hotel staff is very friendly and helpful.

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Verified Traveler

10.0

/10

Reviewed 20 week(s) ago

Friendly staff, clean rooms, comfortable environment, close to the mall.

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Jenny T.

8.8

/10

Reviewed 22 week(s) ago

Staff so friendly and kindness

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Lifia

8.8

/10

Reviewed 23 week(s) ago

So worth it, probably only 5 mins walking to Adventist Hospital and the staff was very friendly! Also, they provide a hairdryer (plus point).

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Michael L. P.

Leisure

8.8

/10

Reviewed 23 week(s) ago

The location is very close to Adventist Hospital… only a 15-minute casual walk to Gurney Plaza… The room is quite small but it is enough just to sleep… but the bathroom is quite spacious… The bus stop is only a few steps away… It is a nice place to stay to sleep…

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A***i

Medical

9.7

/10

Reviewed 23 week(s) ago

It's so much fun, it's so close to everywhere.

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Alifia N.

8.5

/10

Reviewed 24 week(s) ago

I like everything... Thanks to the staff there... Next time I'll come back 😂

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U***a

Leisure

10.0

/10

Reviewed 26 week(s) ago

The hotel staff is very friendly and nice

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T***n

Medical

9.1

/10

Reviewed 28 week(s) ago

Overall it was good, but there should have been more flexibility for check out, considering the flight was at night.

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1 people find it helpful

Verified Traveler

Medical

10.0

/10

Reviewed 36 week(s) ago

The hotel staff is friendly, very helpful in the check in process and clean.

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1 people find it helpful

f***a

6.6

/10

Reviewed 37 week(s) ago

I have stayed here 4 times, the 4th time for 4 days, and I still get a bad impression from the cleaning service during the day, so all this time my parents and I know that the hotel provides a kitchen for cooking, and my parents buy ingredients for cooking and also buy rice, and my parents asked the cleaning service if I can use a rice cooker, the answer is no, you can only cook using pots and pans, and plates, spoons can't be borrowed to bring to the room to eat, he said that guests consider the room as their own room, please make a note that you can't use kitchen utensils and rice cookers, and the last time I was scolded by the cleaning service during the day because my parents talked to a friend in front of the room loudly, it was my parents' fault because their loud voice disturbed other guests, my parents' ears were a little disturbed so they had to speak loudly, please make an announcement that you can't talk loudly in front of the room, so guests know and no longer talk in front of the room with friends, 2 times I got an unpleasant impression in 1 day, for the daytime staff, I don't know the name of the one in front, it's really friendly, polite, good.. this is not the last time I stay at this hotel, for later I will look for another hotel, thank you

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2 people find it helpful

Accommodation's Reply

21 Apr 2026

Dear Ms. Fransiska Ginting, Thank you for taking the time to share your detailed feedback and for staying with us multiple times. We truly appreciate your loyalty, and we’re very sorry to hear that your most recent experiences left you with a negative impression. We regret the confusion regarding the use of kitchen facilities and utensils. Your feedback highlights that our policies were not communicated clearly, and we understand how frustrating that must have been. We will work on making these guidelines more transparent to avoid misunderstandings in the future. We’re also sorry to hear about your interaction with our daytime cleaning staff. While we do aim to maintain a comfortable environment for all guests, this should always be communicated in a respectful and courteous manner. Your comments will be shared with our team to ensure we improve how we handle such situations, especially when addressing noise concerns. At the same time, we appreciate your kind words about our front desk staff—it’s encouraging to know that some aspects of your stay met your expectations. Your feedback is very important to us, and we will use it to improve both our communication and service standards. We’re sorry to hear that you’re considering other hotels, but we do hope you might give us another chance in the future to provide you with a better experience. Thank you again for your honest review.

m***n

Medical

9.4

/10

Reviewed 48 week(s) ago

near to adventist hospital...good service...recommended for medical tourism

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