I really enjoyed staying here because it was close and quiet, and places to eat were also close.

One of the best hotels in Bukit Bintang. Receptionist Nayem is a very genius guy. He is very friendly. Also, the hotel location is perfect for everyone.

The hotel is strategically located in the heart of Bukit Bintang, next to Pavilion Mall, with many culinary options around the hotel.

nice, near alor mrt etc. will come back here again, breakfast is also good....😁😁😁

Thank God. Nice hotel. Nice staff. Will be back. Thanks Hanif, Randy...

Strategic location, competitive price, clean rooms, mineral water, water heater, comfortable rooms, plenty of food vendors nearby, and very friendly, humane, and polite reception staff, with a fast check-in process. Recommended.

Nice experience, especially on the R floor, grab a drink while looking at the city view from the swimming pool.

What a pleasant stay at JW Marriott. Wonderful service from the staff, and the room is clean and spacious.

Staff very friendly and fast response, we did not need to wait too long to get a room, thank you.

I'm very sure I will come back to this hotel if I go to Malaysia again. Thank you for servicing us well.

The hotel is located in the Bukit Bintang area, a walking distance to Pavilion. About 10 minutes' walk from Monorail Bukit Bintang. Flat rate underground parking RM11. Friendly and helpful staff. The check-in process was very smooth. The room was generally clean. A water filter was provided in the room. The bed and pillows were good. Didn't opt for breakfast, so no comment.

We were attended by Ms. Cristine and she's very friendly. The check-in process was seamless. I was pleasantly surprised as the hotel team has decorated my room and had given a cake for my birthday. Besides that, the F&B team members at the Lemon Garden were very efficient and attentive to all the guests, greeted the guests with warmth and the spread for breakfast was amazing. We love to celebrate certain occasions at this hotel as it has never failed to make us feel special. Thank you Shangri-La Kuala Lumpur for such a memorable experience.

The room was very spacious, with cool air conditioning and excellent soundproofing. The pool view was also beautiful. The food was quite tasty, although not a wide variety, and the hotel area was clean and tidy. Highly recommended!

Will come back here again, the unit is very clean, the staff is friendly, check-in check-out is also very easy, and the facilities are really complete.

The hotel staff was very friendly and helpful, and the service was excellent. I asked where I could rent a car, and the staff booked it. They arranged everything, and I just had to leave it at that. It was so cool! Next time I go to KL, this will be my favorite hotel.

The hotel is located close to Alor Street. The rooms are quite spacious and clean. It's okay.

I arrived at this hotel in the middle of the night and was greeted warmly by the receptionist, receiving excellent service despite the early hours. The room was quite tidy and everything worked well. The next morning, I was again assisted by the same receptionist, Ms. Shimo. She was very friendly and excellent at handling guests. I wish Ms. Shimo and Kingston 8 Hotel continued success.

The staff was very friendly, close to the station, accessible. Will be back for the next trip, recommend!

I had a pleasant stay at Imperial Hotel Bukit Bintang. The location is great, with easy access to shopping malls, restaurants, and nearby attractions. The room was comfortable, and the hotel was a good choice for our trip. Overall, it was a nice experience and good value for money. I would definitely consider staying here again on my next visit to Kuala Lumpur!

The staff is friendly, the rooms are clean, it's close to the city center, you can walk to the Pavilion, and it's economical with Grab.

Good hotel. Close to the MRT. Close to minimarkets and restaurants. Clean environment, both inside and outside the hotel.