Finding rooms for you...
8.6
/10
Very Good
1,391 reviews

What Guests Say About Their Stay

A***h

8.5
/ 10
Everything is just wonderful! Definitely will stay here again if there’s any event at Sunway Pyramid Convention Center.

H***n

8.5
/ 10
I stayed at this hotel because the location is strategic, close to my child's school campus. Also close to Pyramid Mall and many food stalls across the hotel. The hotel facilities are good, the hotel service is satisfactory. I will definitely stay at this hotel again if I return to Malaysia.

Nadiah Khalid Abdat

9.4
/ 10
I didn't put much expectation in the hotel as it looked like an old hotel from the exterior. I chose it because it was near my grandma's place. From the moment I entered the lobby, I was blown away by the interior and the service. But then when I went to room is when I texted my friends to try this hotel. The newly refurbished room is beautiful, clean. And just perfect. A definite must stay.

Reen

8.5
/ 10
This was my first staying at Sunway Resort & Spa.. I just wanna say that this us the best ever hotel i’ve been staying because the service are very excellent & all staff are very friendly, helpful & always give the best service during our stay at this hotel. We are being treated as a VVIP from the day we checked in until the day we checked out. The interior of the hotel are very nice & clean make we feel comfortable & enjoying our stay here. Congrats to the hotel management for hiring & well trained all their staff to give an excellent service to all guest. I would recommend my families, my friends & others to staying here. As the hotel is just next by the Sunway Lagoon & Sunway Pyramid shopping mall where we can walk through walking path (connecting from hotel) without going through under sun. I would like to give 20 🌟out of 10 🌟😉😉😊😊.

Chiam Yoke Lin

9.4
/ 10
Celebrated my mum's birthday in Sunway Resort. Everything is perfect! Million thanks to the guy in front desk who upgraded me to the club room. Had a wonderful and memorable birthday celebration.
In the Area
See Map
Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500

Main Facilities

See more
This accommodation offers:
Bowling alley
Laundry service
Parking
Airport transfer
Restaurant
Luggage storage
Elevator
Sunway Resort Hotel is a 5-star resorts that has been welcoming guests since 2008. The accommodation went through a renovation in 2022. Sunway Resort Hotel is part of Sunway Hotels and Resorts MY under Sunway Hotels and Resorts. There are 477 rooms spread across 21 floors.
See more

What's around Sunway Resort Hotel

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500
Discover More Places
Others Sunway Resort Hotel
Others 2 Sunway Resort Hotel

Discover More About Sunway Resort Hotel

General Information

Sunway Resort Hotel is a 5-star resorts that has been welcoming guests since 2008. The accommodation went through a renovation in 2022. Sunway Resort Hotel is part of Sunway Hotels and Resorts MY under Sunway Hotels and Resorts. There are 477 rooms spread across 21 floors.

Location

Located at Persiaran Lagoon, Bandar Sunway in Kuala Lumpur, Malaysia. Those looking to explore will find Desa Subang Permai, Sultan Abdul Samad Building, and Masjid Al Ehsan Seksyen 24 Shah Alam (Baru) nearby.

Facilities & Amenities

Sunway Resort Hotel has Bowling alley, Laundry service, Parking, Airport transfer, Restaurant, and more.

Business Facilities

For guests traveling for work, Sunway Resort Hotel has Business facilities and Computer station available.

Dining

Guests can stop by the café.

Contact

Email: srhs.resv-ota@sunwayhotels.com
Phone number: +60374928000
Website: www.sunwayhotels.com/sunwayresorthotelspa

All facilities in Sunway Resort Hotel

Facility

  • Bowling alley
Others Sunway Resort Hotel
Others

Meals & Dining

  • Breakfast
  • Breakfast buffet
  • Café

Public Facilities

  • Coffee/Tea in common areas
  • Elevator
  • Safety deposit box
  • Coffee shop
  • Restaurant
  • Room service

Accommodation Facilities

  • Car park
  • Smoking area
  • Family room

Guest Services

  • Luggage storage
  • Express check-out
  • Front desk
  • Bellboy service
  • Currency exchange
  • Tours
  • Express check-in
  • 24-hour security
  • Concierge
  • Multilingual staff
  • Newspaper in lobby
  • Laundry Service
  • Doorman
  • 24-hour front desk

Accessibility

  • Accessible path of travel
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Computer station
  • Business facilities
  • Photocopier
  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Bank
  • Hair salon
  • Launderette
  • Beauty salon
  • Grocery store
  • Supermarket

Sports & Recreation

  • Bowling alley

Connectivity

  • LAN Internet access
  • Wi-Fi
  • Wi-Fi in public areas

Transportation

  • Limo or town car service
  • Airport transfer

Activity & Leisure

  • Garden

Shuttle Service

  • Transfer service

Accommodation Policy & General Information in Sunway Resort Hotel

Translate

Check-in/Check-out Time

Check-in time: 15:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
EFFECTIVE 1 JAN 2018 - Rates are quoted nett in Ringgit Malaysia (RM) inclusive of all prevailing taxes. Additionally, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian Nationals and Permanent Residents are exempt from paying this tax. Non-refundable PREPAYMENT for entire stay is required at the time of booking. Booking(s) will be charged the total price of the reservation if they cancel at any time. Prepayment will not be refunded for cancellations or shortened stays. The offer is not valid in conjunction with other offers or promotions.

Please be informed that we are currently reopening in phases. Whilst we strive to deliver uncompromising guest experiences, our facilities are limited at the moment.

Implementation of 8% Sales & Service Tax Effective 1st March 2024 - As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.

Effective 1 January, 2026, a Sustainability Fee of RM 7.00 per room per night will be applicable to all guests and will be collected upon check-in.

Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sunway Resort Hotel
477
Number of floors in Sunway Resort Hotel
21
Another facilities in Sunway Resort Hotel
Breakfast, Breakfast buffet, Café, Coffee/Tea in common areas, Elevator

Frequently asked question in Sunway Resort Hotel

What is normal check-in & check-out time at Sunway Resort Hotel?
The standard check-in time at Sunway Resort Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sunway Resort Hotel provide breakfast?
Yes, Sunway Resort Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sunway Resort Hotel?
Sunway Resort Hotel is a 5.0-star hotel.
How many floors does Sunway Resort Hotel have?
Sunway Resort Hotel has 21 floors.
How many rooms are available at Sunway Resort Hotel?
Sunway Resort Hotel has 477 rooms in total.
See All

More Reviews from Other Guests in Sunway Resort Hotel

Overall Ratings & Reviews Sunway Resort Hotel

Traveloka (391)
Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sunway Resort Hotel

Number of reviews per page
20
40
Top reviews
Glenn
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room ok location good
Amy
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This is the best hotel you can stay at in KL. There is so much to do just in the hotel. A child friendly place with many children activities. The breakfast buffet is amazing there is so much to choose from. The food is fresh and real food is offered. The only thing I didn’t like is the house keeping , the room attendants didn’t clean the rooms properly. The laundry service is also very expensive. I paid 426 MYR for abit of laundry. I used the laundry 24 hour service across the road from the hotel and it was only 60 MYR
Read More
Cheolkyu
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Everything has to be reiterated and directed twice to fulfill my request. Classic Malaysia.
Salah
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Amazing
Xiaolin
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Loved our stay
Claudia
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Loved how clean the hotel is and have nice details.they put chocolate in your pillows every night. I couldnt find the spa though and the hours were not so friendly with the schedule I had
Diana Yiwei
icon-with Friends
with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Like Gordon Ramsey dining experience
Faysal
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Very close to sunway lagoon
Julian
icon-Business Family
Business Family
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Slow service, no proactive help at all, very sleepy vibe. Expedia and the hotel together also missed my booking but neither claimed any responsibility, instead they blamed each other.
Rina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Everything is great
nofal
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Thanks
nofal
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Thank you
Shykela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Very accommodating, perfect location connected to larger mall. Great room service and ambiance. Love this place !
ching ching
icon-Business Family
Business Family
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Good
Lara
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

I love staying here! The staff are always so helpful and hospitable, and the service is excellent.
Kamran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Amazing
Kamran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Amazing
Rezaul
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

It’s kids friendly and funny
Willy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Very convenient, you could find everything you need without going out of Sunway.
Farhana
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

First time here, Check-in was a breeze. Special request made was
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Sunway Resort Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.