Hotel Mucuy

Hotels
7.6
/10
Pleasant
152 reviews

What Guests Say About Their Stay

Cheryl

10.0
/ 10
It was wonderful being so close to the cathedral. Very nice having a pool.

Peter J.

10.0
/ 10
It is not a matter of “dislike” per se. This is an old, old facility that is being upgraded “ mañana”. For that reason, I could only give the facility two stars. However, there are other aspects to consider. STAFF:10 HVAC:10 DAILEY MAID SERVICE: 10 ONSITE SECURITY:10 BREAKFAST: 9 FACILITY CLEANLINESS: 8 ROOM CLEANLINESS: 8 PROXIMITY TO NUMEROUS RESTAURANT AND VENUES: 10 NEIGHBORHOOD WALKABILITY: 8 Merida, like much of Mexico has narrow, uneven sidewalks that are crumbling. Be careful where you step! I paid for LOCATION & WALKABILITY. Everything else was a bonus! I stayed for 21 days (mid May-Mid June the average daytime temp never dropped below 100F) and for the most part everything was good. Everyday, a staff member asked if I wanted room service if I was still in the room when they came through. Otherwise, they cleaned the room changed the sheets and towels. They have a good breakfast. If I opted to go across the street, I could eat breakfast a Chilakilz. I would stay there again. Muy bien!!

Adrianus

10.0
/ 10
Great place to stay.friendly staff. Nothing fancy,but what do you want for the price. You are right in town.
In the Area
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481 C. 57 Centro, Mérida, Estado de Yucatán, Mexico, 97000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Hotel Mucuy is a hotel is located at Mérida. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Mucuy

481 C. 57 Centro, Mérida, Estado de Yucatán, Mexico, 97000
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Exterior Hotel Mucuy
Exterior 2 Hotel Mucuy

Discover More About Hotel Mucuy

General


Near Plaza Grande

Location


A stay at Hotel Mucuy places you in the heart of Mérida, within a 10-minute walk of Plaza Grande and Paseo de Montejo. This hotel is 6 mi (9.7 km) from U.S. Consulate General Mérida and 1.8 mi (2.9 km) from Yucatan International Convention Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Casino La Cima - 0.1 km / 0.1 mi
Universidad Autónoma de Yucatán - 0.2 km / 0.1 mi
Jose Peon Contreras Theater - 0.3 km / 0.2 mi
The Rectory Jesus Third Order - 0.3 km / 0.2 mi
Parque Santa Lucía - 0.4 km / 0.2 mi
Mérida Cathedral - 0.4 km / 0.2 mi
Pasaje de La Revolución - 0.4 km / 0.3 mi
La Mejorada Park - 0.4 km / 0.3 mi
Merida Tourism Office - 0.4 km / 0.3 mi
Museo de Arte Contemporáneo Ateneo de Yucatán MACAY - 0.5 km / 0.3 mi
Statue of Hideyo Noguchi - 0.5 km / 0.3 mi
Hidalgo Park - 0.5 km / 0.3 mi
Palacio del Gobernador - 0.5 km / 0.3 mi
Plaza Grande - 0.6 km / 0.4 mi
Museum of the Yucatecan Song - 0.6 km / 0.4 mi

The nearest airports are:
Mérida International Airport (MID) - 7.7 km / 4.8 mi
Cancun Intl. Airport (CUN) - 312.3 km / 194 mi

The preferred airport for Hotel Mucuy is Cancun Intl. Airport (CUN).

Facilities


Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe.

Rooms


Make yourself at home in one of the 19 guestrooms. Complimentary wireless internet access is available to keep you connected.

All facilities in Hotel Mucuy

Exterior Hotel Mucuy
Exterior
Others Hotel Mucuy
Others

Public Facilities

  • Smoke-free area
  • Coffee shop

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Hotel Mucuy

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 9:00 AM to 7:00 PM.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Private host property, Essential workers only - NO, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Hotel Mucuy
19
Another facilities in Hotel Mucuy
Smoke-free area, Coffee shop, Garden, Free WiFi, Disabled access friendly

Frequently asked question in Hotel Mucuy

What are available facilities at Hotel Mucuy?
There are top facilites at Hotel Mucuy such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Mucuy?
The standard check-in time at Hotel Mucuy is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Mucuy?
Hotel Mucuy is a 3.0-star hotel.
How many rooms are available at Hotel Mucuy?
Hotel Mucuy has 19 rooms in total.
Does Hotel Mucuy provide parking?
Yes, Hotel Mucuy provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Hotel Mucuy

7.6
Pleasant
From 152 reviews
Cleanliness

7.4

Room Comfort

7.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Mucuy

Number of reviews per page
20
40
Top reviews
Cheryl
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was wonderful being so close to the cathedral. Very nice having a pool.
Neil
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Kinda run down, no privacy, free breakfast is only a little sliced fruit, o.j, and coffee. Limited menu but more available for extra price. Parking is paid, the theres a handicap sign in front that they say you cant use, i did and was fine by the police. Staff isnt fluent on english. No hand soap on site, had no t.p., shower looked scary, toilet barely flushed...
Read More
Andrew
icon-Leisure
Leisure
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I wasn’t expecting much for the cheap price but I was still disappointed. Ripped and stained sheets, insects flying around the bathroom, toilet didn’t flush, no hot water in the shower. The lobby and common areas are well maintained so I don’t know why the rooms can’t be too.
Cheryl
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I'm happy to be near the Cathedral. Room size is good. Swimming pool is topped up and clean. The best is thdt it's quiet, day and night.
miss aneta
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Traditional rooms, large, clean. Comfortable queen size bed. I had free breakfast which was just sweet pastry and bowl of fruits for 3 days. Staff was welcoming, but not everyone.
Hrvoje
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Hotel Mucuy has good lcoation, property is close to the city center, parking is just near by hotel. I wish parking lcoation has been communicated with us before we arrived to the hotel, as it was hussle to find right parking. They should send google location to us about where is parking. Although it say parking is available they didn't say we need to pay additionaly to park our car (120 pessos) Second, room was quite OK, we booked triple room, 2 bed mattraces were OK, but thirtd was aged, old and not comfortable. And thirdly, shower pressure was extremely low, water was barely going, so it was impossible to take a proper shower. AC worked OK in the room, so that's a plus. We didn't use pool so I no comment on that. And we skipped breakfast, so I cannot comment on that, too. For budget travels this might be OK place fora night, but for a longer stay you will be irritated you cannot take normal shower, consider outside is very humid and hot and you need to take shower moment you enter the room. Also water didn't wanna to go in shower cabin, drain was very bad.
Read More
Carole
icon-
6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

It is 2 star hotel. Not much English spoken. Had to ask for change of towel twice during my 5 day stay. Warning: pets allowed in this hotel. Had a dog barking late into the night and then early morning for 2 days! You get what you pay for!
John
icon-Leisure
Leisure
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The price point and location are about all I can recommend. It wasn’t very clean, they wouldn’t let me borrow a broom to clean the cockroach from my room and there was no hot water in the shower. I suppose I got what I paid for but I’m not even sure about that. I wouldn’t recommend unless you had no other options in your budget.
Read More
Jessica
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

No me gustó. No lo recomiendo ni regresaría. Me quedé 5 noches. Hice check in por la noche, y la habitación que me correspondía estaba sucia. Me asignaron una nueva habitación, pero ésta no estaba mejor: Había telarañas en prácticamente todas las esquinas, piso y techo. No hay agua caliente en la regadera. No hay un solo gancho para colgar toallas en el baño. No hay separación para el área de la regadera, por lo que el wc termina empapado al bañarse. El colchón de la cama no es cómodo, se hunde. Las almohadas súper planas. Por las noches encendían como un motor que se encendía y apagaba, casi imposible de ignorar. El personal en general fue amable, pero no compensa la baja calidad del hotel.
Read More
Ranpreet
icon-Business Family
Business Family
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Staff at night does not speak English
Peter J.
icon-Leisure
Leisure
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

It is not a matter of “dislike” per se. This is an old, old facility that is being upgraded “ mañana”. For that reason, I could only give the facility two stars. However, there are other aspects to consider. STAFF:10 HVAC:10 DAILEY MAID SERVICE: 10 ONSITE SECURITY:10 BREAKFAST: 9 FACILITY CLEANLINESS: 8 ROOM CLEANLINESS: 8 PROXIMITY TO NUMEROUS RESTAURANT AND VENUES: 10 NEIGHBORHOOD WALKABILITY: 8 Merida, like much of Mexico has narrow, uneven sidewalks that are crumbling. Be careful where you step! I paid for LOCATION & WALKABILITY. Everything else was a bonus! I stayed for 21 days (mid May-Mid June the average daytime temp never dropped below 100F) and for the most part everything was good. Everyday, a staff member asked if I wanted room service if I was still in the room when they came through. Otherwise, they cleaned the room changed the sheets and towels. They have a good breakfast. If I opted to go across the street, I could eat breakfast a Chilakilz. I would stay there again. Muy bien!!
Read More
Adrianus
icon-Leisure
Leisure
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Great place to stay.friendly staff. Nothing fancy,but what do you want for the price. You are right in town.
Carolyn
icon-Leisure
Leisure
4.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

The toilet stopped flushing, no one came to fix. Only two plugs in the room, one wouldn’t hold a plug so I had to charge electronics in the bathroom. Drapes wouldn’t close, no privacy. No maid service.
Antonio
icon-
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lo peor de lo peor. Llegué con mi reserva y el Sr. De recepción me dijo que no había habitaciones aún viendo mi reserva. Me hizo esperaredia hora y por fin encontró mi nombre y me volvió a confirmar que ya no hay habitaciones. Si más no más . Sr hágale como pueda que aquí no hay lugar. Deberían vetar a estos tipos de hoteles o ponerles una sanción como mínimo para que no se burlen de los huéspedes
Read More
Fabian Fermin
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Buen lugar agradable
fabrice
icon-Family
Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Chambre vieillotte pas propre. Pas de serviettes dans la chambre ni de papier toilette. Il fallait aller demander... Petit déjeuner limité au strict minimum. Je déconseille
ALEJANDRO
icon-Leisure
Leisure
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

La habitación muy descuidada algo sucia el colchón muy malo y las almohadas pésimas. La toalla muy vieja. Definitivamente no regresaría.
Jesus
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

La habitación está decente, pero los baños no tenían buen olor, nos quedamos sin agua y nunca me hicieron cambio de sábanas en una semana, es barato así que tampoco exigir tanto
Nancy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

El personal fue amable, el hotel es bonito, ideal para dormir una noche. Creo que a los baños le hace falta mantenimiento
Jesus Martin
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Buen servicio y muy buena ubicación del hotel
Number of reviews per page
20
40

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Others 4 Hotel Mucuy

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 152 reviews
Cleanliness

7.4

Room Comfort

7.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Mucuy

Number of reviews per page
20
40
Top reviews
Cheryl
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was wonderful being so close to the cathedral. Very nice having a pool.
Neil
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Kinda run down, no privacy, free breakfast is only a little sliced fruit, o.j, and coffee. Limited menu but more available for extra price. Parking is paid, the theres a handicap sign in front that they say you cant use, i did and was fine by the police. Staff isnt fluent on english. No hand soap on site, had no t.p., shower looked scary, toilet barely flushed...
Read More
Andrew
icon-Leisure
Leisure
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I wasn’t expecting much for the cheap price but I was still disappointed. Ripped and stained sheets, insects flying around the bathroom, toilet didn’t flush, no hot water in the shower. The lobby and common areas are well maintained so I don’t know why the rooms can’t be too.
Cheryl
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I'm happy to be near the Cathedral. Room size is good. Swimming pool is topped up and clean. The best is thdt it's quiet, day and night.
miss aneta
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Traditional rooms, large, clean. Comfortable queen size bed. I had free breakfast which was just sweet pastry and bowl of fruits for 3 days. Staff was welcoming, but not everyone.
Hrvoje
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Hotel Mucuy has good lcoation, property is close to the city center, parking is just near by hotel. I wish parking lcoation has been communicated with us before we arrived to the hotel, as it was hussle to find right parking. They should send google location to us about where is parking. Although it say parking is available they didn't say we need to pay additionaly to park our car (120 pessos) Second, room was quite OK, we booked triple room, 2 bed mattraces were OK, but thirtd was aged, old and not comfortable. And thirdly, shower pressure was extremely low, water was barely going, so it was impossible to take a proper shower. AC worked OK in the room, so that's a plus. We didn't use pool so I no comment on that. And we skipped breakfast, so I cannot comment on that, too. For budget travels this might be OK place fora night, but for a longer stay you will be irritated you cannot take normal shower, consider outside is very humid and hot and you need to take shower moment you enter the room. Also water didn't wanna to go in shower cabin, drain was very bad.
Read More
Carole
icon-
6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

It is 2 star hotel. Not much English spoken. Had to ask for change of towel twice during my 5 day stay. Warning: pets allowed in this hotel. Had a dog barking late into the night and then early morning for 2 days! You get what you pay for!
John
icon-Leisure
Leisure
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The price point and location are about all I can recommend. It wasn’t very clean, they wouldn’t let me borrow a broom to clean the cockroach from my room and there was no hot water in the shower. I suppose I got what I paid for but I’m not even sure about that. I wouldn’t recommend unless you had no other options in your budget.
Read More
Jessica
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

No me gustó. No lo recomiendo ni regresaría. Me quedé 5 noches. Hice check in por la noche, y la habitación que me correspondía estaba sucia. Me asignaron una nueva habitación, pero ésta no estaba mejor: Había telarañas en prácticamente todas las esquinas, piso y techo. No hay agua caliente en la regadera. No hay un solo gancho para colgar toallas en el baño. No hay separación para el área de la regadera, por lo que el wc termina empapado al bañarse. El colchón de la cama no es cómodo, se hunde. Las almohadas súper planas. Por las noches encendían como un motor que se encendía y apagaba, casi imposible de ignorar. El personal en general fue amable, pero no compensa la baja calidad del hotel.
Read More
Ranpreet
icon-Business Family
Business Family
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Staff at night does not speak English
Peter J.
icon-Leisure
Leisure
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

It is not a matter of “dislike” per se. This is an old, old facility that is being upgraded “ mañana”. For that reason, I could only give the facility two stars. However, there are other aspects to consider. STAFF:10 HVAC:10 DAILEY MAID SERVICE: 10 ONSITE SECURITY:10 BREAKFAST: 9 FACILITY CLEANLINESS: 8 ROOM CLEANLINESS: 8 PROXIMITY TO NUMEROUS RESTAURANT AND VENUES: 10 NEIGHBORHOOD WALKABILITY: 8 Merida, like much of Mexico has narrow, uneven sidewalks that are crumbling. Be careful where you step! I paid for LOCATION & WALKABILITY. Everything else was a bonus! I stayed for 21 days (mid May-Mid June the average daytime temp never dropped below 100F) and for the most part everything was good. Everyday, a staff member asked if I wanted room service if I was still in the room when they came through. Otherwise, they cleaned the room changed the sheets and towels. They have a good breakfast. If I opted to go across the street, I could eat breakfast a Chilakilz. I would stay there again. Muy bien!!
Read More
Adrianus
icon-Leisure
Leisure
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Great place to stay.friendly staff. Nothing fancy,but what do you want for the price. You are right in town.
Carolyn
icon-Leisure
Leisure
4.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

The toilet stopped flushing, no one came to fix. Only two plugs in the room, one wouldn’t hold a plug so I had to charge electronics in the bathroom. Drapes wouldn’t close, no privacy. No maid service.
Antonio
icon-
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lo peor de lo peor. Llegué con mi reserva y el Sr. De recepción me dijo que no había habitaciones aún viendo mi reserva. Me hizo esperaredia hora y por fin encontró mi nombre y me volvió a confirmar que ya no hay habitaciones. Si más no más . Sr hágale como pueda que aquí no hay lugar. Deberían vetar a estos tipos de hoteles o ponerles una sanción como mínimo para que no se burlen de los huéspedes
Read More
Fabian Fermin
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Buen lugar agradable
fabrice
icon-Family
Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Chambre vieillotte pas propre. Pas de serviettes dans la chambre ni de papier toilette. Il fallait aller demander... Petit déjeuner limité au strict minimum. Je déconseille
ALEJANDRO
icon-Leisure
Leisure
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

La habitación muy descuidada algo sucia el colchón muy malo y las almohadas pésimas. La toalla muy vieja. Definitivamente no regresaría.
Jesus
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

La habitación está decente, pero los baños no tenían buen olor, nos quedamos sin agua y nunca me hicieron cambio de sábanas en una semana, es barato así que tampoco exigir tanto
Nancy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

El personal fue amable, el hotel es bonito, ideal para dormir una noche. Creo que a los baños le hace falta mantenimiento
Jesus Martin
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Buen servicio y muy buena ubicación del hotel
Number of reviews per page
20
40