Pan Pacific Singapore

Hotels
Sustainable Hotel
9.1
/10
Exceptional
3,148 reviews

What Guests Say About Their Stay

Surroundings (8)
Staff Friendliness (8)
Bathroom (8)
Distance To City Center (7)

D***l

10.0
/ 10
I had a wonderful stay at Pan Pacific Singapore on 5 March. The hotel is beautifully maintained, the rooms are spacious and comfortable, and the service was excellent throughout my stay. The staff were very professional and welcoming, which made the experience even more enjoyable. The location is also very convenient. I would definitely stay here again.

Lia m.

9.7
/ 10
Hotelnya super bersih, staff super ramah dan sangat membantu, dekat dengan stasiun MRT, lokasi strategis dan berada di atas mal jadi mudah kalau mau belanja. Puas stay di hotel ini.

Nima

9.7
/ 10
Would recommend! Great choice for a staycation! The location is very good as is connected to three big malls. The lobby and bubble lifts are really eye-catching with the design of John Portman architecture! The hotel is big with different facilities including a pool, chess, gym, table tennis, kids playing area, etc. Staff are generally kind and responsive; Special Kodus to Abhi (from reception) and Rey (for entertainment) who made a good impression that we recalled their names :) They ensure we have a good time at Pan Pacific. We could have early check-in and slight late check-out, with a Deluxe room view of Swissotel. The room doesn't feel luxurious and modern but is comfortable. Surprisingly there is no coffee machine. Breakfast is a buffet with a wide variety and nice quality. Sadly exterior lifts below level 22 rooms cannot be used easily.

Lucas

9.7
/ 10
Extremely pleasant stay here at Pan Pacific, excellent service by hotel staff throughout. Great experience would definitely return in the future. They threw in a free room upgrade as we could not enjoy breakfast at Edge due to the new dining restrictions ๐Ÿ˜”

Chloe W.

8.5
/ 10
We stayed 1 night during the Hari Raya holiday. Room was clean though a bit dated. Check in and out was smooth. Many food options available. We went Hai Tien Lo and the food was awesome. Buffet at Edge was very good too!
In the Area
See Map
7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Pan Pacific Singapore is a good choice when you are visiting Marina Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pan Pacific Singapore

7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595
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Lobby Pan Pacific Singapore
Exterior 2 Pan Pacific Singapore

Discover More About Pan Pacific Singapore

Location


Staying at Pan Pacific Singapore is a good choice when you are visiting Marina Bay.

About Pan Pacific Singapore

From business event to corporate gathering, Pan Pacific Singapore provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Pan Pacific Singapore, a wonderful accommodation for your family holiday.

Pan Pacific Singapore is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotelโ€™s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether youโ€™re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pan Pacific Singapore exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Pan Pacific Singapore is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Pan Pacific Singapore.

All facilities in Pan Pacific Singapore

Bar, Cafe and Lounge Pan Pacific Singapore
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Singapore
Swimming Pool
Fitness Center Pan Pacific Singapore
Fitness Center
Lobby Pan Pacific Singapore
Lobby
Accommodation Services Pan Pacific Singapore
Accommodation Services

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Smoking area
  • Smoke-free

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Bar
  • Buffet breakfast
  • Poolside bar

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Tennis

Accommodation Policy & General Information in Pan Pacific Singapore

Translate
Important Note
Deposit Policy
Deposit SGD 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Accommodation charges SGD 48.00/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:30 - 10:30.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

Extra Bed Policy : - Extra bed is chargeable and payable direct to Hotel at an additional SGD 100++ per room per night. - Extra beds are on request basis, subject to availability, not charged at time of booking. Child Policy: A maximum of one child of 12 years old and under are allowed to share the room without additional charges using existing bedding. Children 13 years and above would be considered adults hence the extra bed charge would be payable directly to Hotel upon arrival. Additional breakfast for the third pax would also be payable to Hotel directly upon arrival for breakfast rate plans for Premier Marina Bay rooms onwards. Adult Breakfast would be as follow for Breakfast rate plans. Deluxe to Executive Marina Bay rooms 13 years and above: SGD 48++ per adult per day Clubs and Suites 13 years and above: SGD 100++ per adult per day Children Breakfast would be as follow for Breakfast rate plans. Deluxe to Executive Marina Bay rooms 6 - 12 years old: SGD 24++ per child per day Clubs and Suites 6 โ€“ 12 years old: SGD 48++ per child per day

Pacific Club Lounge: Please be informed during cocktail hours (6:00PM to 8:00PM), slippers, flip flops, singlets, and tank tops are not allowed in our smart casual dress code

Airport transfer is available for SGD 170.00/person.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pan Pacific Singapore
790
Number of floors in Pan Pacific Singapore
38
Another facilities in Pan Pacific Singapore
Concierge, Express check-in, Express check-out, 24-hour Receptionist, 24-hour security

Frequently asked question in Pan Pacific Singapore

What are available facilities at Pan Pacific Singapore?
There are top facilites at Pan Pacific Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Singapore?
The standard check-in time at Pan Pacific Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pan Pacific Singapore provide breakfast?
Yes, Pan Pacific Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pan Pacific Singapore?
Pan Pacific Singapore is a 5.0-star hotel.
How many floors does Pan Pacific Singapore have?
Pan Pacific Singapore has 38 floors.
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More Reviews from Other Guests in Pan Pacific Singapore

Overall Ratings & Reviews Pan Pacific Singapore

Traveloka (978)
Other sources (2,170)
9.4
Exceptional
From 2,170 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Singapore

Number of reviews per page
20
40
Top reviews
Neera
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I stayed in the club room. The benefits were great an the room was amazing. It was luxury. The views were amazing - Marina Bay and Merlion. I was originally meant to stay for 7 nights but due to the Middle East conflict, I arrived several days later. The hotel was kind enough to refund me the nights I did not use. Laundry service was great. Attached to Marina Square and Suntec shopping centre. Walking distance to Marina Bay and Merlion and One Fullerton for views. My only feedback is that as a vegetarian, there was limited food options, especially in the club lounge. Apart from that, it was a wonderful stay and I will most definitely book with again. Thank you for an amazing stay.
Read More
Karyn
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We love the Pan Pacific Singapore. Upon arrival and throughout our stay we enjoyed exceptional and friendly service. We returned to this hotel having enjoyed our stay here a year ago. Our stay this trip was even more amazing given the opportunity to upgrade to a Pacific room, which includes a higher floor, sweeping view, food privileges and hotel services.
Read More
marilyn
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean rooms beds are comfortable, friendly staff, mall next to property. The buffet at the Edge restaurant was well worth the money. The food is delicious. The underground MRT have shops and restaurants this is a thumbs up to get out of the outside heat.
Karina
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was very close to this hotel. Enjoyed my stay here with the soak tub and beautiful views
Mithilan
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect hotel, location and facilities. The breakfast options were a treat.
Gabrielle
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a great stay. The staff were polite and the room was clean. They were very attentive. The hotel is in a great location. I would definitely stay here again.
Scott
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Super clean and very friendly staff
Barbara M
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I enjoyed a comfortable 3-night stay at the Pan Pacific. The room was well appointed and clean. The hotel staff was friendly and accommodating.
Carrie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The rooms were clean but needed a little maintenance attention, new caulking, broken tiles etc. Some staff were excellent and some didnโ€™t really seem to care much. We asked for a higher floor when checking in and they really dismissed us. We ended up on the 6th floor right by the lifts which was disappointing.
Roshnee
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a pleasant stay I did feel the rooms need a update a bit but overall we enjoyed it with great views
Thomas
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, great staff, close to three malls, large room
Amra
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was extremely clean and all the staff was very nice and friendly. Shoutout to Dora from housekeeping. We got personal welcoming message and gift from her for Lunar New Year. Exceeded my expectations
Marianna
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great rooms, staff are excellent
Roberto
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nos hemos hospedado en Pan Pasific Hoteles en otras partes, Exelente servicio, en el de Singapur Pan Pasific, el servicio muy deficiente, muy grosero la recepciรณn, leo vuelo llegรณ en la madrugada en lugar de darnos opciones nos advirtiรณ de no dormir en รกreas pรบblicas ???, cuarto sucio, sin cajones
Caroline Fiona
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location.
Linh
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is the best weโ€™ve ever stayed at. The staff is incredibly helpful and friendly, and the rooms are exceptionally clean. The location is also fantastic; itโ€™s right next to a shopping mall and food court, and itโ€™s close to some of the cityโ€™s most famous attractions. We were so lucky to enjoy a lion dance right in our hotel during the Lunar New Year celebration. Iโ€™ll definitely choose this hotel again when we return to Singapore.
Read More
Karen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Perfect place to stay for access to all the highlights Singapore has to offer. Staff are super helpful and polite. The room has everything that you need to make a holiday great.
jennifer
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a wonderful time here, everyone is so courteous to you. My room was excellent and had a beautiful view it was cleaned more than once a day it was spotless. The food was wonderful, used the club lounge all the time and all the staff are excellent such a wonderful team, thank you to everyone at the hotel for making my holiday special
Read More
Richard
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Housekeeping couldn't have been better! ALL the staff was courteous and helpful.
Hiu Wai
icon-Family
Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We reserved a premier marina bay room but we could indeed hardly see the bay as the view is blocked by Mandarin Oriental right in the front. We had a long wait for checking in; Iโ€™m not sure why thereโ€™s a long wait while I saw 2 staff members serving one party before us. When that party was done, the receptionist left the counter. We waited for nearly 10 minutes for another staff to come. At midnight on our first day of stay, the air conditioner suddenly stopped. We didnโ€™t see thereโ€™s a phone directory until we figured out itโ€™s in the television. When we called the front desk, we were asked if we went out to the balcony (we did so when we checked in around 4 hours ago, not at that moment). Then we tried to turn off the โ€œdo not disturbโ€ sign so the technician would ring the bell when he came. However, the โ€œdo not disturbโ€ button cannot be turned off. When the technician came, we were told if we open and close the curtain, it may shut the air conditioner, which to us was an absurd answer. However, we opened and closed the curtain 4 hours ago, how could this action 4 hours before shut the air conditioner? We also told the technician we couldnโ€™t turn off the โ€œdo not disturbโ€ sign. Yet, he couldnโ€™t fix it. On this, we didnโ€™t actually get anyone to make up our room because we could never switch it to โ€œmake up room pleaseโ€. Concerning cleanliness, the room looked clean at first glance until the last night I saw an ant on the carpeted wall and found thereโ€™s (I think) food residue
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Pan Pacific Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pan Pacific Singapore

Traveloka (978)
Other sources (2,170)
9.4
Exceptional
From 2,170 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Singapore

Number of reviews per page
20
40
Top reviews
Neera
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I stayed in the club room. The benefits were great an the room was amazing. It was luxury. The views were amazing - Marina Bay and Merlion. I was originally meant to stay for 7 nights but due to the Middle East conflict, I arrived several days later. The hotel was kind enough to refund me the nights I did not use. Laundry service was great. Attached to Marina Square and Suntec shopping centre. Walking distance to Marina Bay and Merlion and One Fullerton for views. My only feedback is that as a vegetarian, there was limited food options, especially in the club lounge. Apart from that, it was a wonderful stay and I will most definitely book with again. Thank you for an amazing stay.
Read More
Karyn
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We love the Pan Pacific Singapore. Upon arrival and throughout our stay we enjoyed exceptional and friendly service. We returned to this hotel having enjoyed our stay here a year ago. Our stay this trip was even more amazing given the opportunity to upgrade to a Pacific room, which includes a higher floor, sweeping view, food privileges and hotel services.
Read More
marilyn
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean rooms beds are comfortable, friendly staff, mall next to property. The buffet at the Edge restaurant was well worth the money. The food is delicious. The underground MRT have shops and restaurants this is a thumbs up to get out of the outside heat.
Karina
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was very close to this hotel. Enjoyed my stay here with the soak tub and beautiful views
Mithilan
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect hotel, location and facilities. The breakfast options were a treat.
Gabrielle
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a great stay. The staff were polite and the room was clean. They were very attentive. The hotel is in a great location. I would definitely stay here again.
Scott
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Super clean and very friendly staff
Barbara M
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I enjoyed a comfortable 3-night stay at the Pan Pacific. The room was well appointed and clean. The hotel staff was friendly and accommodating.
Carrie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The rooms were clean but needed a little maintenance attention, new caulking, broken tiles etc. Some staff were excellent and some didnโ€™t really seem to care much. We asked for a higher floor when checking in and they really dismissed us. We ended up on the 6th floor right by the lifts which was disappointing.
Roshnee
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a pleasant stay I did feel the rooms need a update a bit but overall we enjoyed it with great views
Thomas
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, great staff, close to three malls, large room
Amra
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was extremely clean and all the staff was very nice and friendly. Shoutout to Dora from housekeeping. We got personal welcoming message and gift from her for Lunar New Year. Exceeded my expectations
Marianna
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great rooms, staff are excellent
Roberto
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nos hemos hospedado en Pan Pasific Hoteles en otras partes, Exelente servicio, en el de Singapur Pan Pasific, el servicio muy deficiente, muy grosero la recepciรณn, leo vuelo llegรณ en la madrugada en lugar de darnos opciones nos advirtiรณ de no dormir en รกreas pรบblicas ???, cuarto sucio, sin cajones
Caroline Fiona
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location.
Linh
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is the best weโ€™ve ever stayed at. The staff is incredibly helpful and friendly, and the rooms are exceptionally clean. The location is also fantastic; itโ€™s right next to a shopping mall and food court, and itโ€™s close to some of the cityโ€™s most famous attractions. We were so lucky to enjoy a lion dance right in our hotel during the Lunar New Year celebration. Iโ€™ll definitely choose this hotel again when we return to Singapore.
Read More
Karen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Perfect place to stay for access to all the highlights Singapore has to offer. Staff are super helpful and polite. The room has everything that you need to make a holiday great.
jennifer
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a wonderful time here, everyone is so courteous to you. My room was excellent and had a beautiful view it was cleaned more than once a day it was spotless. The food was wonderful, used the club lounge all the time and all the staff are excellent such a wonderful team, thank you to everyone at the hotel for making my holiday special
Read More
Richard
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Housekeeping couldn't have been better! ALL the staff was courteous and helpful.
Hiu Wai
icon-Family
Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We reserved a premier marina bay room but we could indeed hardly see the bay as the view is blocked by Mandarin Oriental right in the front. We had a long wait for checking in; Iโ€™m not sure why thereโ€™s a long wait while I saw 2 staff members serving one party before us. When that party was done, the receptionist left the counter. We waited for nearly 10 minutes for another staff to come. At midnight on our first day of stay, the air conditioner suddenly stopped. We didnโ€™t see thereโ€™s a phone directory until we figured out itโ€™s in the television. When we called the front desk, we were asked if we went out to the balcony (we did so when we checked in around 4 hours ago, not at that moment). Then we tried to turn off the โ€œdo not disturbโ€ sign so the technician would ring the bell when he came. However, the โ€œdo not disturbโ€ button cannot be turned off. When the technician came, we were told if we open and close the curtain, it may shut the air conditioner, which to us was an absurd answer. However, we opened and closed the curtain 4 hours ago, how could this action 4 hours before shut the air conditioner? We also told the technician we couldnโ€™t turn off the โ€œdo not disturbโ€ sign. Yet, he couldnโ€™t fix it. On this, we didnโ€™t actually get anyone to make up our room because we could never switch it to โ€œmake up room pleaseโ€. Concerning cleanliness, the room looked clean at first glance until the last night I saw an ant on the carpeted wall and found thereโ€™s (I think) food residue
Read More
Number of reviews per page
20
40