Pan Pacific Singapore

Hotels
Sustainable Hotel
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8.6
/10
Very Good
986 reviews

What Guests Say About Their Stay

D***s

10.0
/ 10
Great stay at Pan Pacific Singapore. Excellent location, clean and comfortable rooms, and very friendly service. Convenient access to shopping and Marina Bay attractions. Perfect for a family trip. Would definitely stay here again!

D***l

10.0
/ 10
I had a wonderful stay at Pan Pacific Singapore on 5 March. The hotel is beautifully maintained, the rooms are spacious and comfortable, and the service was excellent throughout my stay. The staff were very professional and welcoming, which made the experience even more enjoyable. The location is also very convenient. I would definitely stay here again.

Lia m.

9.7
/ 10
Hotelnya super bersih, staff super ramah dan sangat membantu, dekat dengan stasiun MRT, lokasi strategis dan berada di atas mal jadi mudah kalau mau belanja. Puas stay di hotel ini.

Nima

9.7
/ 10
Would recommend! Great choice for a staycation! The location is very good as is connected to three big malls. The lobby and bubble lifts are really eye-catching with the design of John Portman architecture! The hotel is big with different facilities including a pool, chess, gym, table tennis, kids playing area, etc. Staff are generally kind and responsive; Special Kodus to Abhi (from reception) and Rey (for entertainment) who made a good impression that we recalled their names :) They ensure we have a good time at Pan Pacific. We could have early check-in and slight late check-out, with a Deluxe room view of Swissotel. The room doesn't feel luxurious and modern but is comfortable. Surprisingly there is no coffee machine. Breakfast is a buffet with a wide variety and nice quality. Sadly exterior lifts below level 22 rooms cannot be used easily.

Lucas

9.7
/ 10
Extremely pleasant stay here at Pan Pacific, excellent service by hotel staff throughout. Great experience would definitely return in the future. They threw in a free room upgrade as we could not enjoy breakfast at Edge due to the new dining restrictions ๐Ÿ˜”
In the Area
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7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Pan Pacific Singapore is a good choice when you are visiting Marina Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pan Pacific Singapore

7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, 039595
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Lobby Pan Pacific Singapore
Exterior 2 Pan Pacific Singapore

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Location
Staying at Pan Pacific Singapore is a good choice when you are visiting Marina Bay.

About Pan Pacific Singapore

From business event to corporate gathering, Pan Pacific Singapore provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Pan Pacific Singapore, a wonderful accommodation for your family holiday.

Pan Pacific Singapore is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether youโ€™re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pan Pacific Singapore exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Pan Pacific Singapore is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Pan Pacific Singapore.

All facilities in Pan Pacific Singapore

Bar, Cafe and Lounge Pan Pacific Singapore
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Singapore
Swimming Pool
Fitness Center Pan Pacific Singapore
Fitness Center
Lobby Pan Pacific Singapore
Lobby
Accommodation Services Pan Pacific Singapore
Accommodation Services

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Bar
  • Buffet breakfast
  • Poolside bar

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Pan Pacific Singapore

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Important Note
Deposit Policy
Deposit SGD 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Accommodation charges SGD 48.00/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:30 - 10:30.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

Extra Bed Policy : - Extra bed is chargeable and payable direct to Hotel at an additional SGD 100++ per room per night. - Extra beds are on request basis, subject to availability, not charged at time of booking. Child Policy: A maximum of one child of 12 years old and under are allowed to share the room without additional charges using existing bedding. Children 13 years and above would be considered adults hence the extra bed charge would be payable directly to Hotel upon arrival. Additional breakfast for the third pax would also be payable to Hotel directly upon arrival for breakfast rate plans for Premier Marina Bay rooms onwards. Adult Breakfast would be as follow for Breakfast rate plans. Deluxe to Executive Marina Bay rooms 13 years and above: SGD 48++ per adult per day Clubs and Suites 13 years and above: SGD 100++ per adult per day Children Breakfast would be as follow for Breakfast rate plans. Deluxe to Executive Marina Bay rooms 6 - 12 years old: SGD 24++ per child per day Clubs and Suites 6 โ€“ 12 years old: SGD 48++ per child per day

Pacific Club Lounge: Please be informed during cocktail hours (6:00PM to 8:00PM), slippers, flip flops, singlets, and tank tops are not allowed in our smart casual dress code

Airport transfer is available for SGD 170.00/person.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pan Pacific Singapore
790
Number of floors in Pan Pacific Singapore
38
Another facilities in Pan Pacific Singapore
Concierge, Express check-in, Express check-out, 24-hour Receptionist, 24-hour security

Frequently asked question in Pan Pacific Singapore

What are available facilities at Pan Pacific Singapore?
There are top facilites at Pan Pacific Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Singapore?
The standard check-in time at Pan Pacific Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pan Pacific Singapore provide breakfast?
Yes, Pan Pacific Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pan Pacific Singapore?
Pan Pacific Singapore is a 5.0-star hotel.
How many floors does Pan Pacific Singapore have?
Pan Pacific Singapore has 38 floors.
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More Reviews from Other Guests in Pan Pacific Singapore

8.6
Very Good
From 986 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.6

Location

9.1

Service and Facilites

8.9

People often mention about Pan Pacific Singapore
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Staff Friendliness (8)
Bathroom (7)
Distance to City Center (6)
Surroundings (6)
Wifi (6)
Room Space (6)
Bedroom (6)
Accessibility (5)
Family Friendly (5)
Check-in/out Time (5)
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Traveler Reviews Pan Pacific Singapore

Number of reviews per page
20
40
Customer reviews
M***g
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 day(s) ago
The hotel is very near with Suntec office and mall. The rooms are comfy.
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P***W
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The swimming pool is not deep enough.
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D***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great stay at Pan Pacific Singapore. Excellent location, clean and comfortable rooms, and very friendly service. Convenient access to shopping and Marina Bay attractions. Perfect for a family trip. Would definitely stay here again!
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D***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
I had a wonderful stay at Pan Pacific Singapore on 5 March. The hotel is beautifully maintained, the rooms are spacious and comfortable, and the service was excellent throughout my stay. The staff were very professional and welcoming, which made the experience even more enjoyable. The location is also very convenient. I would definitely stay here again.
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Sing Y. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
Very courteous staff, nice room, and service.
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P***n
icon-origin-TRAVELOKA
8.3
/10
Reviewed 47 week(s) ago
There is a damp smell in the room. Hotel staff provided an air purifier which helps a bit.
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Ferry A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 48 week(s) ago
the hotel upgrade my room coz I'm bringing more kidos. the check in quite need some times more, but the room was great and spacious, the views right to marina bay sands area. du we only stay for one night, but it give us great memories.
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P***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 52 week(s) ago
I stayed here for about 5 nights, everything went well, staff were friendly, food was good in almost all the restaurants especially Hai Thien Lo. the only drawback is that the wifi was a little slow and the bed was slightly hard and very small. other than that it was great.
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Olav P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
Great hotel, great location, spacious rooms
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Olav P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 57 week(s) ago
great hotel, great location
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H***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 58 week(s) ago
ease of access to mrt line, bus and daily stapples. Walking distance from pan pac to promenade mrt station, not to forget suntec city has a direct access from level 2 of the hotel just go straight toward there's a bridge connected from marina square. Hotel room cleanliness is good, oh ya, this hotel's bathroom did not equip with bidet (so sad).
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C***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
Edge, the restaurant has a variety of menus and the taste is also excellent.
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IrHAgung T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 90 week(s) ago
friendly staff, varied food and strategic location.
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T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 95 week(s) ago
The best, every time I go to Singapore I always stay here
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a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 120 week(s) ago
There was 1 staff in the main lobby, forcing people to take a taxi, even though I had ordered a grab. When my grab arrived. He was angry because I didn't want to take a taxi.
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1 people find it helpful
a***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 122 week(s) ago
Love the overall staying. Will come back.
1 people find it helpful
Accommodation's Reply
06 Jun 2024
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Christianto A. T.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 127 week(s) ago
While the hotel in general was great - room (premiere marina king) is nice, hotel location very strategic and facilities are well maintained, there are big misunderstanding during the check in. 1. Reception was not communicative during check in and they downgraded my room reservation from Premiere to Deluxe (picture attached). Complained the duty manager and it wasted few hours debating until finally we were given our Premiere room. Pan Pacific front desk including the duty manager is not apologizing sincerely for the downgrade but they give lots of reasoning and being arrogantly rude. Not the kind of service expected from a 5 star hotel. 2. Traveloka stated the room (Premiere) is including bathtub while in actual there is none. This is misleading and the hotel cannot do anything and asked us to ask to Traveloka for explanation. Picture of the promo/ad attached. For 2k SGD that I paid for this hotel, surely will not coming back for the front desk service is barely there.
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3 people find it helpful
Lia m.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 128 week(s) ago
Hotelnya super bersih, staff super ramah dan sangat membantu, dekat dengan stasiun MRT, lokasi strategis dan berada di atas mal jadi mudah kalau mau belanja. Puas stay di hotel ini.
1 people find it helpful
Accommodation's Reply
22 Apr 2024
Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
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Muhammad B. M. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 138 week(s) ago
The room was very spacious and the city view from the 32nd storey was amazing. Was fortunate enough to check-in earlier than allocated time. The hotel was close to a lot of places of interest. My friend and I were able to do a duck tour, play arcade games at Suntec City, catch the light shows at the National Gallery, and have dinner at Lau Pa Sat, all in a day's itinerary. The only gripe I had was the online check-in system from Pan Pacific. The user interface was quite confusing for a first time user like myself, and the system kept returning to the main page before I could finish inputting my details for the check-in. Overall, it was a pleasant experience.
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1 people find it helpful
Accommodation's Reply
29 Feb 2024
Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Guest
icon-origin-TRAVELOKA
9.7
/10
Reviewed 145 week(s) ago
Excellent location since we are staying for Singapore Marathon.
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Accommodation's Reply
18 Dec 2023
Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Number of reviews per page
20
40

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Exterior 4 Pan Pacific Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.