Grupotel Los Príncipes & Spa

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8.4
/10
Very Good
310 reviews

What Guests Say About Their Stay

Robert

10.0
/ 10
This is my 4th time staying here! The staff are amazing. Everyone is friendly and they work tirelessly to provide an excellent service. The rooms are spacious as is the bathroom. Having a cycle shop and cycle garage next to the hotel is another benefit!

Margaret

10.0
/ 10
Welcoming on Arrival Room was immaculate, very clean only problem was we’re room was situated at back of hotel was fine but when staying again would ask for pool view but beautiful hotel ideal on beach

David

10.0
/ 10
“Amazing hotel! Just a short walk to the beach, with clean pools and friendly staff. I’ll definitely be back again!”
In the Area
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Carrer Galio, 31, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7458

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Grupotel Los Príncipes & Spa is located in area / city Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grupotel Los Príncipes & Spa

Carrer Galio, 31, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7458
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Lobby Grupotel Los Príncipes & Spa
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Discover More About Grupotel Los Príncipes & Spa

General
Near Platja dels Francesos

Location
When you stay at Grupotel Los Príncipes & Spa in Muro, you'll be on the beach, a 4-minute drive from Playa de Muro and 6 minutes from Alcúdia Port. This beach hotel is 1.2 mi (2 km) from Alcúdia Beach and 10.1 mi (16.3 km) from Pollensa Port.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Playa de Muro - 0.2 km / 0.1 mi
Platja dels Francesos - 0.3 km / 0.2 mi
Alcúdia Beach - 1.7 km / 1.1 mi
Cova de Sant Martí - 2 km / 1.3 mi
Albufera Natural Park - 2.8 km / 1.8 mi
Hidropark - 3.4 km / 2.1 mi
Es Comú - 3.9 km / 2.4 mi
Alcúdia Port - 3.9 km / 2.4 mi
Roman Remains of Pollentia - 4.5 km / 2.8 mi
Museu de Sant Jaume - 4.7 km / 2.9 mi
Pollentia Monographic Museum - 4.7 km / 2.9 mi
San Jaume Church - 4.7 km / 2.9 mi
Auditori d'Alcúdia - 4.8 km / 3 mi
Ca’n Fondo - 5 km / 3.1 mi
Medieval Walls - 5.4 km / 3.3 mi

The preferred airport for Grupotel Los Príncipes & Spa is Palma de Mallorca Airport (PMI) - 63.8 km / 39.7 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining
You can enjoy a meal at the restaurant serving the guests of Grupotel Los Príncipes & Spa, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 221 guestrooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

All facilities in Grupotel Los Príncipes & Spa

Swimming Pool Grupotel Los Príncipes & Spa
Swimming Pool
Entertainment Facility Grupotel Los Príncipes & Spa
Entertainment Facility
Fitness Center Grupotel Los Príncipes & Spa
Fitness Center
Common Space Grupotel Los Príncipes & Spa
Common Space
Lobby Grupotel Los Príncipes & Spa
Lobby

Family-friendly Facilities

  • Kids club
  • Children games
  • Children pool

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Bicycle storage
  • Bicycle rental

General

  • Parking
  • Rooftop terrace
  • Terrace

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Computer station

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center
  • Volleyball
  • Mini golf
  • Billiard

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Things to Do

  • Outdoor pool
  • Indoor pool
  • Turkish bath
  • Beach umbrella
  • Spa
  • Garden
  • Beach towel
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Connectivity

  • Free WiFi

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Grupotel Los Príncipes & Spa

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Important Note
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Travelife, Contactless check-in is available

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grupotel Los Príncipes & Spa
221
Number of floors in Grupotel Los Príncipes & Spa
5
Another facilities in Grupotel Los Príncipes & Spa
Kids club, Children games, Children pool, Poolside bar, Breakfast

Frequently asked question in Grupotel Los Príncipes & Spa

What are available facilities at Grupotel Los Príncipes & Spa?
There are top facilites at Grupotel Los Príncipes & Spa such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grupotel Los Príncipes & Spa?
The standard check-in time at Grupotel Los Príncipes & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grupotel Los Príncipes & Spa provide breakfast?
Yes, Grupotel Los Príncipes & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grupotel Los Príncipes & Spa?
Grupotel Los Príncipes & Spa is a 4.0-star hotel.
How many floors does Grupotel Los Príncipes & Spa have?
Grupotel Los Príncipes & Spa has 5 floors.
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More Reviews from Other Guests in Grupotel Los Príncipes & Spa

8.4
Very Good
From 310 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.2

Service and Facilites

8.6

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Traveler Reviews Grupotel Los Príncipes & Spa

Number of reviews per page
20
40
Top reviews
Erica
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location location location! Who doesn’t want to stay in an hotel steps away from the beach. Breakfast and dinner package was the way to go. The food was amazing and the staff was very friendly and helpful.
Serge
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pros:1) great beach location with a Pier 2) Great pool super clean, 3) lots of outdoor chairs Cons: 1) no real designated smoking section, just outside main door people were smoking, 2) smelly lobby, 3) no reserved parking, we have to find a spot in a construction area or on the main road, it was a difficult situation, surprised for a non urban location not to have reserved parking spots for the guests, 4) the wait staff in main dining room were not really friendly and basically were not really catering for drinks for example, however the cooks were smiling.
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Samiha
icon-with Friends
with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great food, beautiful rooms. Staff at the reception is a bit rude, tried charging us double
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This is my 4th time staying here! The staff are amazing. Everyone is friendly and they work tirelessly to provide an excellent service. The rooms are spacious as is the bathroom. Having a cycle shop and cycle garage next to the hotel is another benefit!
Boris
icon-with Children
with Children
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

⸻ Sehr enttäuschender Aufenthalt – entspricht aus unserer Sicht keinem 4-Sterne-Standard Wir haben dieses Hotel als Familie (2 Erwachsene und ein Kleinkind) gebucht und aufgrund der Beschreibung einen angenehmen Aufenthalt erwartet. Leider entsprach unsere Erfahrung vor Ort überhaupt nicht den Erwartungen an ein 4-Sterne-Hotel. Schon bei der Ankunft fiel auf, dass der Zustand des Zimmers und der allgemeinen Anlage deutlich unter dem erwarteten Standard lag. Einige Geräte im Zimmer, insbesondere der Kühlschrank, waren nachts sehr laut und haben den Schlaf erheblich gestört. Besonders problematisch war jedoch der Umgangston im Hotel. Während unseres Aufenthalts kam es zu einer sehr unangenehmen Situation mit der Hotelleitung. Ich wurde wegen meiner Kleidung (Sportshorts) in einem sehr unfreundlichen und respektlosen Ton angesprochen – und das in Anwesenheit meiner schwangeren Frau und unserer zweijährigen Tochter. Für uns als Familie war diese Situation sehr belastend und völlig unangebracht. Der Vorfall hat dazu geführt, dass wir uns im Hotel nicht mehr willkommen gefühlt haben. Statt eines entspannten Familienurlaubs entstand dadurch eine sehr stressige Situation. Gerade weil meine Frau schwanger ist und wir mit einem kleinen Kind reisen, erwarten wir in einem Hotel dieser Kategorie einen respektvollen Umgang mit Gästen und ein professionelles Verhalten der Hotelleitung. Unser Eindruck ist daher leider, dass dieses Hotel eher einem durchschnittlichen 2-Sterne-Standard
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Jo-Anne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The only thing that lets this hotel down is the dinner on an evening - vegetarians are left with salad or stodgy veg, no distinguishing main available and taste is very much towards German guests and each night was very much the same. We did have a problem with leaking air conditioning and was told at reception it was condensation I refused to accept this as normality as it had a safety issue when entering the room and pools of water on tiles made it dangerous underfoot, after 4 attempts over 30 hrs from maintenance it got resolved we did receive a credit back to the room when I asked due to the fault and the inability to sleep because of the dripping. The other room booked was fine with no issues and located next door. The proximity to the bus to Palma, beach access on the doorstep and a few places to have a drink is excellent One improvement the hotel could make is the step that leads to the beach the ones inside the hotel perimeters slope forward and have nothing to hold onto making it difficult for elderly guests or anyone with mobility problems Overall I would stay here again but only on B&B so there is a change up in food options.
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Margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Welcoming on Arrival Room was immaculate, very clean only problem was we’re room was situated at back of hotel was fine but when staying again would ask for pool view but beautiful hotel ideal on beach
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

“Amazing hotel! Just a short walk to the beach, with clean pools and friendly staff. I’ll definitely be back again!”
REIKA
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

good.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Excellent hotel with best position on the best beach in Mallorca. Fourth visit and will definitely return. Last visited in 2022, would say that hotel is better in almost every area. Dining room is cooler, aircon in rooms better, food better, and staff at reception, restaurant and cleaning couldn’t have been more helpful. New sunbeds on the perfect lawn with pine trees in front of the hotel that leads down about 3 steps to the wonderful Playa de Muro beach. Booked bed and breakfast but paid the €20 each for the evening meal on five occasions which was great value. The freshly cooked fish was particularly good and there is an excellent steakhouse just across the road which we visited a couple of times. If I was to make one recommendation for improvement (and this is probably more personal coming from Northern Ireland) it would be that the buffet could include more vegetable and potato options that weren’t cooked or served in oil. I think oil is just normal with most hotels in Mallorca - but the first time I came to Hotel Los Principes every night there was available boiled and peeled parsley potatoes which made it like a home from home. Nevertheless the homemade chips were perfect and the vegetables were plentiful and delicious along with a vast range of salads. I am certain that if I had mentioned the parsley potatoes the hotel would have provided these - but not being a half board guest I felt mentioning would have been inappropriate. I cannot recommend this hotel enough.
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Vladimira
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Family holidays . The hotel has a good location. I liked especially inter pool, big enough with water spoiuts and many mini jets in water. Super food for breakfats and the dinner.
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Although dated, the property is quiet and incredibly well maintained. The common areas are comfortable annd clean. Access to a great beach is just outside the gate. The staff are very friendly and able to communicate in multiple languages. The dining options are plentiful and better quality than equivalent properties in its class. The property also has a great location that makes it very easy to navigate using public transportation (all while being able to catch a seat). My partner and I would both do again and recommend.
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ali
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

It was a good hotel overall
Nick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Great location ,superb food ,friendly staff
Robert
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Our second time staying at this hotel. It is truly remarkable! The staff are beyond doubt amazing! The rooms are spotless and modern. Evening entertainment is of a high standard and there is a Heurzeler cycle rental shop next to the hotel.
YURY
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Terrible! Very rude front desk staff especially female staffers who visibly enjoyed upsetting guests. Hotel manager is very arrogant and rude man as well and should not be in supervisory position. We reserved room with living room, sea view and requested high floor. When we arrived we were given accommodation outside of main building with very steep stairs without rails which is not safe for anybody. My wife has difficulty climbing stairs due to balance issues and needs to use elevator. When we made a reservation it was not clear that accommodation we reserved will be outside of main building. After very prolong exchange with front desk staff we finally got room on the 2nd floor of the main building facing parking lot. We paid a lot of money for a sea view, so next day we inquired if we can get sea view room. The front desk female staffer told us that we are “lucky” that we got parking lot view room and this is the best they can do for us. No apogees or discount offered instead they told us that we can go to different hotel if we are not happy. Additionally, hotel is very dated, there is a terrible smell in the lobby, the breakfast was awful. There is no parking that belongs to the hotel just a street parking. The A/C in the room was not working well, beds were hard and uncomfortable. The door between bedroom and living room was difficult to open. We absolutely agree with other reviews. This is not 4* star hotel and not 4* service. Not even 1*. Very bad experience!
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Gary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

This is a little gem of a hotel set in the most amazing area in Playa de Muro. Everything about this place is easy. Right on the amazing beach with everything you need in a short walk. We stayed in an apartment which had everything we needed for self catering which we loved. Would highly recommend for families looking for a chilled holiday with no rules
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piotr
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Overall a nice and well placed hotel. The balcony was really nice as was the shower and bed. The buffet breakfast and dinner was really good with a nice choice of options. The dessert cakes weren't that great but the choice of fruit and ice cream made up for it. It does lack even basic room services as we couldn't even get drinks to our room. The air conditioning was lacking as well.
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Kirsten
icon-with Partner
with Partner
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Beautiful hotel and area. Staff upon checkin was so nice! Perfect location. We had breakfast and dinner option.
Nina
4.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Very run down…. Needs renovations
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Lobby 4 Grupotel Los Príncipes & Spa

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