Grupotel Los Príncipes & Spa

Hotels
8.6
/10
Very Good
229 reviews

What Guests Say About Their Stay

Margaret

10.0
/ 10
Welcoming on Arrival Room was immaculate, very clean only problem was we’re room was situated at back of hotel was fine but when staying again would ask for pool view but beautiful hotel ideal on beach

David

10.0
/ 10
“Amazing hotel! Just a short walk to the beach, with clean pools and friendly staff. I’ll definitely be back again!”

Richard

10.0
/ 10
Excellent hotel with best position on the best beach in Mallorca. Fourth visit and will definitely return. Last visited in 2022, would say that hotel is better in almost every area. Dining room is cooler, aircon in rooms better, food better, and staff at reception, restaurant and cleaning couldn’t have been more helpful. New sunbeds on the perfect lawn with pine trees in front of the hotel that leads down about 3 steps to the wonderful Playa de Muro beach. Booked bed and breakfast but paid the €20 each for the evening meal on five occasions which was great value. The freshly cooked fish was particularly good and there is an excellent steakhouse just across the road which we visited a couple of times. If I was to make one recommendation for improvement (and this is probably more personal coming from Northern Ireland) it would be that the buffet could include more vegetable and potato options that weren’t cooked or served in oil. I think oil is just normal with most hotels in Mallorca - but the first time I came to Hotel Los Principes every night there was available boiled and peeled parsley potatoes which made it like a home from home. Nevertheless the homemade chips were perfect and the vegetables were plentiful and delicious along with a vast range of salads. I am certain that if I had mentioned the parsley potatoes the hotel would have provided these - but not being a half board guest I felt mentioning would have been inappropriate. I cannot recommend this hotel enough.
In the Area
See Map
Carrer Galio, 31, Muro, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7458

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Grupotel Los Príncipes & Spa is located in area / city Muro. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Grupotel Los Príncipes & Spa

Carrer Galio, 31, Muro, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7458
Discover More Places
Lobby Grupotel Los Príncipes & Spa
Lobby 2 Grupotel Los Príncipes & Spa

Discover More About Grupotel Los Príncipes & Spa

General


Near Platja dels Francesos

Location


When you stay at Grupotel Los Príncipes & Spa in Muro, you'll be on the beach, a 4-minute drive from Playa de Muro and 6 minutes from Alcúdia Port. This beach hotel is 1.2 mi (2 km) from Alcúdia Beach and 10.1 mi (16.3 km) from Pollensa Port.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Playa de Muro - 0.2 km / 0.1 mi
Platja dels Francesos - 0.3 km / 0.2 mi
Alcúdia Beach - 1.7 km / 1.1 mi
Albufera Natural Park - 2.8 km / 1.8 mi
Hidropark - 3.4 km / 2.1 mi
Es Comú - 3.9 km / 2.4 mi
Alcúdia Port - 3.9 km / 2.4 mi
Roman Remains of Pollentia - 4.5 km / 2.8 mi
Museu de Sant Jaume - 4.7 km / 2.9 mi
Pollentia Monographic Museum - 4.7 km / 2.9 mi
San Jaume Church - 4.7 km / 2.9 mi
Auditori d'Alcúdia - 4.8 km / 3 mi
Medieval Walls - 5.4 km / 3.3 mi
18th-century Bridge - 5.5 km / 3.4 mi
Plaza de Toros - 5.6 km / 3.5 mi

The preferred airport for Grupotel Los Príncipes & Spa is Palma de Mallorca Airport (PMI) - 63.8 km / 39.7 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining


You can enjoy a meal at the restaurant serving the guests of Grupotel Los Príncipes & Spa, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 221 guestrooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

All facilities in Grupotel Los Príncipes & Spa

Bar, Cafe and Lounge Grupotel Los Príncipes & Spa
Bar, Cafe and Lounge
Swimming Pool Grupotel Los Príncipes & Spa
Swimming Pool
Entertainment Facility Grupotel Los Príncipes & Spa
Entertainment Facility
Fitness Center Grupotel Los Príncipes & Spa
Fitness Center
Common Space Grupotel Los Príncipes & Spa
Common Space

Things to Do

  • Outdoor pool
  • Indoor pool
  • Turkish bath
  • Beach umbrella
  • Spa
  • Garden
  • Beach towel
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Fitness center
  • Volleyball
  • Mini golf
  • Billiard

Family-friendly Facilities

  • Kids club
  • Children games
  • Children pool

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Rooftop terrace
  • Terrace

Kids and Pets

  • Babysitting
  • Children facilities

Transportation

  • Bicycle storage
  • Bicycle rental

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Computer station

Accommodation Policy & General Information in Grupotel Los Príncipes & Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Travelife, Contactless check-in is available
  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grupotel Los Príncipes & Spa
221
Number of floors in Grupotel Los Príncipes & Spa
5
Another facilities in Grupotel Los Príncipes & Spa
Outdoor pool, Indoor pool, Turkish bath, Beach umbrella, Spa

Frequently asked question in Grupotel Los Príncipes & Spa

What are available facilities at Grupotel Los Príncipes & Spa?
There are top facilites at Grupotel Los Príncipes & Spa such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grupotel Los Príncipes & Spa?
The standard check-in time at Grupotel Los Príncipes & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grupotel Los Príncipes & Spa provide breakfast?
Yes, Grupotel Los Príncipes & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Grupotel Los Príncipes & Spa have?
Grupotel Los Príncipes & Spa is a 4.0-star hotel.
How many floors does Grupotel Los Príncipes & Spa have?
Grupotel Los Príncipes & Spa has 5 floors.
See All

More Reviews from Other Guests in Grupotel Los Príncipes & Spa

8.6
Very Good
From 229 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grupotel Los Príncipes & Spa

Number of reviews per page
20
40
Top reviews
Jo-Anne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The only thing that lets this hotel down is the dinner on an evening - vegetarians are left with salad or stodgy veg, no distinguishing main available and taste is very much towards German guests and each night was very much the same. We did have a problem with leaking air conditioning and was told at reception it was condensation I refused to accept this as normality as it had a safety issue when entering the room and pools of water on tiles made it dangerous underfoot, after 4 attempts over 30 hrs from maintenance it got resolved we did receive a credit back to the room when I asked due to the fault and the inability to sleep because of the dripping. The other room booked was fine with no issues and located next door. The proximity to the bus to Palma, beach access on the doorstep and a few places to have a drink is excellent One improvement the hotel could make is the step that leads to the beach the ones inside the hotel perimeters slope forward and have nothing to hold onto making it difficult for elderly guests or anyone with mobility problems Overall I would stay here again but only on B&B so there is a change up in food options.
Read More
Margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Welcoming on Arrival Room was immaculate, very clean only problem was we’re room was situated at back of hotel was fine but when staying again would ask for pool view but beautiful hotel ideal on beach
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

“Amazing hotel! Just a short walk to the beach, with clean pools and friendly staff. I’ll definitely be back again!”
REIKA
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

good.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excellent hotel with best position on the best beach in Mallorca. Fourth visit and will definitely return. Last visited in 2022, would say that hotel is better in almost every area. Dining room is cooler, aircon in rooms better, food better, and staff at reception, restaurant and cleaning couldn’t have been more helpful. New sunbeds on the perfect lawn with pine trees in front of the hotel that leads down about 3 steps to the wonderful Playa de Muro beach. Booked bed and breakfast but paid the €20 each for the evening meal on five occasions which was great value. The freshly cooked fish was particularly good and there is an excellent steakhouse just across the road which we visited a couple of times. If I was to make one recommendation for improvement (and this is probably more personal coming from Northern Ireland) it would be that the buffet could include more vegetable and potato options that weren’t cooked or served in oil. I think oil is just normal with most hotels in Mallorca - but the first time I came to Hotel Los Principes every night there was available boiled and peeled parsley potatoes which made it like a home from home. Nevertheless the homemade chips were perfect and the vegetables were plentiful and delicious along with a vast range of salads. I am certain that if I had mentioned the parsley potatoes the hotel would have provided these - but not being a half board guest I felt mentioning would have been inappropriate. I cannot recommend this hotel enough.
Read More
Vladimira
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Family holidays . The hotel has a good location. I liked especially inter pool, big enough with water spoiuts and many mini jets in water. Super food for breakfats and the dinner.
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Although dated, the property is quiet and incredibly well maintained. The common areas are comfortable annd clean. Access to a great beach is just outside the gate. The staff are very friendly and able to communicate in multiple languages. The dining options are plentiful and better quality than equivalent properties in its class. The property also has a great location that makes it very easy to navigate using public transportation (all while being able to catch a seat). My partner and I would both do again and recommend.
Read More
ali
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It was a good hotel overall
Nick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great location ,superb food ,friendly staff
Robert
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Our second time staying at this hotel. It is truly remarkable! The staff are beyond doubt amazing! The rooms are spotless and modern. Evening entertainment is of a high standard and there is a Heurzeler cycle rental shop next to the hotel.
YURY
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Terrible! Very rude front desk staff especially female staffers who visibly enjoyed upsetting guests. Hotel manager is very arrogant and rude man as well and should not be in supervisory position. We reserved room with living room, sea view and requested high floor. When we arrived we were given accommodation outside of main building with very steep stairs without rails which is not safe for anybody. My wife has difficulty climbing stairs due to balance issues and needs to use elevator. When we made a reservation it was not clear that accommodation we reserved will be outside of main building. After very prolong exchange with front desk staff we finally got room on the 2nd floor of the main building facing parking lot. We paid a lot of money for a sea view, so next day we inquired if we can get sea view room. The front desk female staffer told us that we are “lucky” that we got parking lot view room and this is the best they can do for us. No apogees or discount offered instead they told us that we can go to different hotel if we are not happy. Additionally, hotel is very dated, there is a terrible smell in the lobby, the breakfast was awful. There is no parking that belongs to the hotel just a street parking. The A/C in the room was not working well, beds were hard and uncomfortable. The door between bedroom and living room was difficult to open. We absolutely agree with other reviews. This is not 4* star hotel and not 4* service. Not even 1*. Very bad experience!
Read More
Gary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

This is a little gem of a hotel set in the most amazing area in Playa de Muro. Everything about this place is easy. Right on the amazing beach with everything you need in a short walk. We stayed in an apartment which had everything we needed for self catering which we loved. Would highly recommend for families looking for a chilled holiday with no rules
Read More
piotr
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Overall a nice and well placed hotel. The balcony was really nice as was the shower and bed. The buffet breakfast and dinner was really good with a nice choice of options. The dessert cakes weren't that great but the choice of fruit and ice cream made up for it. It does lack even basic room services as we couldn't even get drinks to our room. The air conditioning was lacking as well.
Read More
Kirsten
icon-with Partner
with Partner
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Beautiful hotel and area. Staff upon checkin was so nice! Perfect location. We had breakfast and dinner option.
Nina
4.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Very run down…. Needs renovations
lucinda
icon-Leisure
Leisure
4.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

This hotel was built in the 70’s and is in dire need of a complete refurbishment or possibly demolition. I found the place thoroughly depressing. Very dated. Dining room was dark and stuffy, no ventilation. We paid for bed and breakfast. The breakfast was awful. Machine coffee and concentrated juices, not freshly squeezed. Cold food on the buffet. Hot food sitting under heat lamps coagulated. Saw a few cockroaches which had been killed and swept away in corners. I paid a lot of money for a sea view but when I arrived my view overlooked a flat roof so had to pay 30 euros extra a night. Room good size but no luxuries, no shampoo or conditioner or even water to drink. That is pretty basic to me. Staff were helpful and friendly. Common areas tired. Entertainment in the night was horrific, tribute bands blasting away until 10.30pm. Not an issue for me as my room was on opposite of hotel but other family members who had rooms above suffered and had to ring up reception a few times because this was keeping up their young children. Visited spa but sauna and steam room not working. Hotel shows a great picture of being on the beach with beds, but you have to pay extra for beds and umbrella so very misleading . Best thing about hotel was the bike shop at the front - which was convenient. Went to catch bus on a few occasions to Alcúdia but buses were full so had to walk , so location was not convenient. Would not recommend or revisit hotel or location.
Read More
Dawn
icon-Leisure
Leisure
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

The location of the hotel is the reason I return. The spa is also good although ice fountain was not operating
John
icon-Leisure
Leisure
4.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Fiasco! Staff wondering into my without asking, AC issue took five hours to get maintenance to come and fix it, manager of the dinning room needs a slapping (rude and arrogant), and the worst issue? I went for a walk at 7:30am. When I returned my room had been cleaned, including disposing of my stuff! Luckily I had loaded my cases into my car earlier but a hat, tooth brush and paste and antiperspirant etc all thrown away. Spoke to the manger about all this who was as shocked as me, but I’m still waiting (four days later) for an explanation! Oh, and his email (on his business card) didn’t work! Fiasco.
Read More
David
icon-Family
Family
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Very clean, lovely staff, nice breakfast, location is the best. Would return and recommend.
William
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

I am handicapped and there is no parking for this hotel. On arrival I asked about parking and they said, "Good Luck" I found a spot two blocks from the hotel and limped back to the hotel. Asked why our room safe wasn't working. You must pay a daily fee for that privilege. We were on our wedding anniversary and the rooms all have horrible twin beds to be moved together to make a Spanish King bed. It does not work! Very negative experience. This is the first bad review I've ever written. Don't go here!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Grupotel Los Príncipes & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 229 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grupotel Los Príncipes & Spa

Number of reviews per page
20
40
Top reviews
Jo-Anne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The only thing that lets this hotel down is the dinner on an evening - vegetarians are left with salad or stodgy veg, no distinguishing main available and taste is very much towards German guests and each night was very much the same. We did have a problem with leaking air conditioning and was told at reception it was condensation I refused to accept this as normality as it had a safety issue when entering the room and pools of water on tiles made it dangerous underfoot, after 4 attempts over 30 hrs from maintenance it got resolved we did receive a credit back to the room when I asked due to the fault and the inability to sleep because of the dripping. The other room booked was fine with no issues and located next door. The proximity to the bus to Palma, beach access on the doorstep and a few places to have a drink is excellent One improvement the hotel could make is the step that leads to the beach the ones inside the hotel perimeters slope forward and have nothing to hold onto making it difficult for elderly guests or anyone with mobility problems Overall I would stay here again but only on B&B so there is a change up in food options.
Read More
Margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Welcoming on Arrival Room was immaculate, very clean only problem was we’re room was situated at back of hotel was fine but when staying again would ask for pool view but beautiful hotel ideal on beach
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

“Amazing hotel! Just a short walk to the beach, with clean pools and friendly staff. I’ll definitely be back again!”
REIKA
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

good.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excellent hotel with best position on the best beach in Mallorca. Fourth visit and will definitely return. Last visited in 2022, would say that hotel is better in almost every area. Dining room is cooler, aircon in rooms better, food better, and staff at reception, restaurant and cleaning couldn’t have been more helpful. New sunbeds on the perfect lawn with pine trees in front of the hotel that leads down about 3 steps to the wonderful Playa de Muro beach. Booked bed and breakfast but paid the €20 each for the evening meal on five occasions which was great value. The freshly cooked fish was particularly good and there is an excellent steakhouse just across the road which we visited a couple of times. If I was to make one recommendation for improvement (and this is probably more personal coming from Northern Ireland) it would be that the buffet could include more vegetable and potato options that weren’t cooked or served in oil. I think oil is just normal with most hotels in Mallorca - but the first time I came to Hotel Los Principes every night there was available boiled and peeled parsley potatoes which made it like a home from home. Nevertheless the homemade chips were perfect and the vegetables were plentiful and delicious along with a vast range of salads. I am certain that if I had mentioned the parsley potatoes the hotel would have provided these - but not being a half board guest I felt mentioning would have been inappropriate. I cannot recommend this hotel enough.
Read More
Vladimira
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Family holidays . The hotel has a good location. I liked especially inter pool, big enough with water spoiuts and many mini jets in water. Super food for breakfats and the dinner.
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Although dated, the property is quiet and incredibly well maintained. The common areas are comfortable annd clean. Access to a great beach is just outside the gate. The staff are very friendly and able to communicate in multiple languages. The dining options are plentiful and better quality than equivalent properties in its class. The property also has a great location that makes it very easy to navigate using public transportation (all while being able to catch a seat). My partner and I would both do again and recommend.
Read More
ali
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It was a good hotel overall
Nick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great location ,superb food ,friendly staff
Robert
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Our second time staying at this hotel. It is truly remarkable! The staff are beyond doubt amazing! The rooms are spotless and modern. Evening entertainment is of a high standard and there is a Heurzeler cycle rental shop next to the hotel.
YURY
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Terrible! Very rude front desk staff especially female staffers who visibly enjoyed upsetting guests. Hotel manager is very arrogant and rude man as well and should not be in supervisory position. We reserved room with living room, sea view and requested high floor. When we arrived we were given accommodation outside of main building with very steep stairs without rails which is not safe for anybody. My wife has difficulty climbing stairs due to balance issues and needs to use elevator. When we made a reservation it was not clear that accommodation we reserved will be outside of main building. After very prolong exchange with front desk staff we finally got room on the 2nd floor of the main building facing parking lot. We paid a lot of money for a sea view, so next day we inquired if we can get sea view room. The front desk female staffer told us that we are “lucky” that we got parking lot view room and this is the best they can do for us. No apogees or discount offered instead they told us that we can go to different hotel if we are not happy. Additionally, hotel is very dated, there is a terrible smell in the lobby, the breakfast was awful. There is no parking that belongs to the hotel just a street parking. The A/C in the room was not working well, beds were hard and uncomfortable. The door between bedroom and living room was difficult to open. We absolutely agree with other reviews. This is not 4* star hotel and not 4* service. Not even 1*. Very bad experience!
Read More
Gary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

This is a little gem of a hotel set in the most amazing area in Playa de Muro. Everything about this place is easy. Right on the amazing beach with everything you need in a short walk. We stayed in an apartment which had everything we needed for self catering which we loved. Would highly recommend for families looking for a chilled holiday with no rules
Read More
piotr
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Overall a nice and well placed hotel. The balcony was really nice as was the shower and bed. The buffet breakfast and dinner was really good with a nice choice of options. The dessert cakes weren't that great but the choice of fruit and ice cream made up for it. It does lack even basic room services as we couldn't even get drinks to our room. The air conditioning was lacking as well.
Read More
Kirsten
icon-with Partner
with Partner
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Beautiful hotel and area. Staff upon checkin was so nice! Perfect location. We had breakfast and dinner option.
Nina
4.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Very run down…. Needs renovations
lucinda
icon-Leisure
Leisure
4.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

This hotel was built in the 70’s and is in dire need of a complete refurbishment or possibly demolition. I found the place thoroughly depressing. Very dated. Dining room was dark and stuffy, no ventilation. We paid for bed and breakfast. The breakfast was awful. Machine coffee and concentrated juices, not freshly squeezed. Cold food on the buffet. Hot food sitting under heat lamps coagulated. Saw a few cockroaches which had been killed and swept away in corners. I paid a lot of money for a sea view but when I arrived my view overlooked a flat roof so had to pay 30 euros extra a night. Room good size but no luxuries, no shampoo or conditioner or even water to drink. That is pretty basic to me. Staff were helpful and friendly. Common areas tired. Entertainment in the night was horrific, tribute bands blasting away until 10.30pm. Not an issue for me as my room was on opposite of hotel but other family members who had rooms above suffered and had to ring up reception a few times because this was keeping up their young children. Visited spa but sauna and steam room not working. Hotel shows a great picture of being on the beach with beds, but you have to pay extra for beds and umbrella so very misleading . Best thing about hotel was the bike shop at the front - which was convenient. Went to catch bus on a few occasions to Alcúdia but buses were full so had to walk , so location was not convenient. Would not recommend or revisit hotel or location.
Read More
Dawn
icon-Leisure
Leisure
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

The location of the hotel is the reason I return. The spa is also good although ice fountain was not operating
John
icon-Leisure
Leisure
4.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Fiasco! Staff wondering into my without asking, AC issue took five hours to get maintenance to come and fix it, manager of the dinning room needs a slapping (rude and arrogant), and the worst issue? I went for a walk at 7:30am. When I returned my room had been cleaned, including disposing of my stuff! Luckily I had loaded my cases into my car earlier but a hat, tooth brush and paste and antiperspirant etc all thrown away. Spoke to the manger about all this who was as shocked as me, but I’m still waiting (four days later) for an explanation! Oh, and his email (on his business card) didn’t work! Fiasco.
Read More
David
icon-Family
Family
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Very clean, lovely staff, nice breakfast, location is the best. Would return and recommend.
William
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

I am handicapped and there is no parking for this hotel. On arrival I asked about parking and they said, "Good Luck" I found a spot two blocks from the hotel and limped back to the hotel. Asked why our room safe wasn't working. You must pay a daily fee for that privilege. We were on our wedding anniversary and the rooms all have horrible twin beds to be moved together to make a Spanish King bed. It does not work! Very negative experience. This is the first bad review I've ever written. Don't go here!
Read More
Number of reviews per page
20
40