Novotel Madrid Center

Hotels
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9.1
/10
Exceptional
1,276 reviews

What Guests Say About Their Stay

roselyn

10.0
/ 10
We had a great stay at Novotel Madrid Centre. The location is very convenient, the room was clean, and the staff were all friendly and helpful.

Richard David

10.0
/ 10
Very helpful staff and the breakfast was amazing with plenty of choice. Rooms very clean and hotel also very clean. Well situated for the Metro (O’Donnell or Goya) and a short distance to the Retiro gardens. Easy to get to from the airport on Bus 203 (5 Euro per person when we took it). Lots of places to eat nearby & hotel food really good. Check out the cafes and bars in Goya. Gym small but plenty of apparatus - treadmill, 3 bikes, X-trainer, weights machine and weights. Highly recommend this hotel for visiting Madrid.

Wayne Albert

10.0
/ 10
Great hotel. Clean. Staff lovely and a good spot for transport links around the city.
In the Area
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O Donnell 53, Madrid, Community of Madrid, Spain, 28009

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Novotel Madrid Center is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Madrid Center

O Donnell 53, Madrid, Community of Madrid, Spain, 28009
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Discover More About Novotel Madrid Center

Location


Novotel Madrid Center is located in area / city Madrid.

About Novotel Madrid Center

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Madrid Center is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Novotel Madrid Center.

All facilities in Novotel Madrid Center

Others Novotel Madrid Center
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

Transportation

  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Novotel Madrid Center

Translate

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Novotel Madrid Center
8
Another facilities in Novotel Madrid Center
Concierge, Express check-out, 24-hour Receptionist, Babysitting, Outdoor pool

Frequently asked question in Novotel Madrid Center

What are available facilities at Novotel Madrid Center?
There are top facilites at Novotel Madrid Center such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Madrid Center?
The standard check-in time at Novotel Madrid Center is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Novotel Madrid Center?
Novotel Madrid Center is a 4.0-star hotel.
How many floors does Novotel Madrid Center have?
Novotel Madrid Center has 8 floors.
Does Novotel Madrid Center provide parking?
Yes, Novotel Madrid Center provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Madrid Center

Overall Ratings & Reviews Novotel Madrid Center

Traveloka (1)
Other sources (1,275)
9.2
Exceptional
From 1,275 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Madrid Center

Number of reviews per page
20
40
Top reviews
javier garcia
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was ok till I have to pay for parking at the hotel a was 29 euros pr day wuch I think that's was B,S here in USA no body in they right mine will charge there guess for parking I. Hotel
Betty
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It is well located, the rooms are adequate, and the breakfast offers a lot of variety but it is very noisy.
Doug
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Worst check in experience. Angry reception lady got upset at me as the room wasn’t ready when she said it was. She aggressively told me to come back after 2 which I was ok with, then got very defensive and rude when it wasn’t ready at 2:30pm. I think she was embarrassed, which isn’t a good look for someone representing you hotel. Terrible attitude, she wanted an argument and I couldn’t be bothered. Bad introduction. There was a conference with a load of people smoking out front. Could t walk in the hotel without walking through the smoke. The bed room smelt of cigarettes. Very poor. From the linen to the bed. A real shame. Worst Accor experience I’ve had.
Read More
roselyn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay at Novotel Madrid Centre. The location is very convenient, the room was clean, and the staff were all friendly and helpful.
Richard David
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very helpful staff and the breakfast was amazing with plenty of choice. Rooms very clean and hotel also very clean. Well situated for the Metro (O’Donnell or Goya) and a short distance to the Retiro gardens. Easy to get to from the airport on Bus 203 (5 Euro per person when we took it). Lots of places to eat nearby & hotel food really good. Check out the cafes and bars in Goya. Gym small but plenty of apparatus - treadmill, 3 bikes, X-trainer, weights machine and weights. Highly recommend this hotel for visiting Madrid.
Read More
Wayne Albert
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel. Clean. Staff lovely and a good spot for transport links around the city.
Jean-Luc Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was just perfect, better than other super quality hotels I stayed in Madrid. My fiancée was super impressed and delighted about her stay with me. Thank you, it is not just the hotel but also the staff and management that makes the difference.
Lizbeth
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

El hotel súper céntrico. A unos pasos del parque del retiro. Lo único es q pedimos habitacion para 3 y la cama en vez de queen era twin y se separaba. Viajamos mi esposo mi hija de 11 años y yo. El buffet de desayuno súper Rico. El staff siempre muy atento. Nos guardaron las maletas el último día porq el vuelo salía muy tarde. En general lo recomiendo. Abajo muchas tiendas para ir de shipping.
Read More
Daniel
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Toby
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was incredible and I believe kids eat for free. Location is very central and the front desk was helpful. Not a hotel for you if you are seeking cultural charm, but very comfortable and easy. Room was not spectacular but was serviceable.
Adriana
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and surrounding area. Easy to get around to. Great stay.
Marlon
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We arrived at 10:00 AM, and we were able to do early check-in. Modern hotel and clean rooms. Family-friendly. Bar/restaurant has kid's menu very convenient. We only stayed one night, but we will definitely stay again.
Elizabeth
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely stylish hotel. Very clean, staff helpful and friendly. Advertised a children’s play area but this only seemed to be a corner of chairs in the lobby area.
Maria Frances
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very comfortable and clean. Perfect for a city break. Metro close by for easy access to center. Walking distance from the beautiful Retiro Park
Anna
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I’m very disappointed with our stay at the hotel. When we checked in we found black hairs on the vanity sink. There was no complimentary water anywhere in the hotel. The towels smelled like cigarettes. When I mentioned this to the staff have been told that I should have book a different hotel if I’m not happy. The location however is great
Read More
Patrick
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Large busy hotel with good services! Food is average and with so many people there, the service is not especially accommodating. But, if you are looking for an all around hotel that has just about everything you would need, this is a good spot for a weekend tourist 🙏
Cenk Soner
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is very good, safe and quiet neighborhood. Staff is helpful, hotel is very clean and perfect breakfast buffet. Close to metro stations which makes easy to get everywhere needed.
Kelly
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room and polite staff, excellent breakfast available. Slightly further out of the city (20 mins walk) but still a very good location.
Nizarawil
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
Andres
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excelente
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Novotel Madrid Center

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Novotel Madrid Center

Traveloka (1)
Other sources (1,275)
9.2
Exceptional
From 1,275 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Madrid Center

Number of reviews per page
20
40
Top reviews
javier garcia
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was ok till I have to pay for parking at the hotel a was 29 euros pr day wuch I think that's was B,S here in USA no body in they right mine will charge there guess for parking I. Hotel
Betty
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It is well located, the rooms are adequate, and the breakfast offers a lot of variety but it is very noisy.
Doug
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Worst check in experience. Angry reception lady got upset at me as the room wasn’t ready when she said it was. She aggressively told me to come back after 2 which I was ok with, then got very defensive and rude when it wasn’t ready at 2:30pm. I think she was embarrassed, which isn’t a good look for someone representing you hotel. Terrible attitude, she wanted an argument and I couldn’t be bothered. Bad introduction. There was a conference with a load of people smoking out front. Could t walk in the hotel without walking through the smoke. The bed room smelt of cigarettes. Very poor. From the linen to the bed. A real shame. Worst Accor experience I’ve had.
Read More
roselyn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay at Novotel Madrid Centre. The location is very convenient, the room was clean, and the staff were all friendly and helpful.
Richard David
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very helpful staff and the breakfast was amazing with plenty of choice. Rooms very clean and hotel also very clean. Well situated for the Metro (O’Donnell or Goya) and a short distance to the Retiro gardens. Easy to get to from the airport on Bus 203 (5 Euro per person when we took it). Lots of places to eat nearby & hotel food really good. Check out the cafes and bars in Goya. Gym small but plenty of apparatus - treadmill, 3 bikes, X-trainer, weights machine and weights. Highly recommend this hotel for visiting Madrid.
Read More
Wayne Albert
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel. Clean. Staff lovely and a good spot for transport links around the city.
Jean-Luc Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was just perfect, better than other super quality hotels I stayed in Madrid. My fiancée was super impressed and delighted about her stay with me. Thank you, it is not just the hotel but also the staff and management that makes the difference.
Lizbeth
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

El hotel súper céntrico. A unos pasos del parque del retiro. Lo único es q pedimos habitacion para 3 y la cama en vez de queen era twin y se separaba. Viajamos mi esposo mi hija de 11 años y yo. El buffet de desayuno súper Rico. El staff siempre muy atento. Nos guardaron las maletas el último día porq el vuelo salía muy tarde. En general lo recomiendo. Abajo muchas tiendas para ir de shipping.
Read More
Daniel
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Toby
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was incredible and I believe kids eat for free. Location is very central and the front desk was helpful. Not a hotel for you if you are seeking cultural charm, but very comfortable and easy. Room was not spectacular but was serviceable.
Adriana
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and surrounding area. Easy to get around to. Great stay.
Marlon
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We arrived at 10:00 AM, and we were able to do early check-in. Modern hotel and clean rooms. Family-friendly. Bar/restaurant has kid's menu very convenient. We only stayed one night, but we will definitely stay again.
Elizabeth
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely stylish hotel. Very clean, staff helpful and friendly. Advertised a children’s play area but this only seemed to be a corner of chairs in the lobby area.
Maria Frances
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very comfortable and clean. Perfect for a city break. Metro close by for easy access to center. Walking distance from the beautiful Retiro Park
Anna
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I’m very disappointed with our stay at the hotel. When we checked in we found black hairs on the vanity sink. There was no complimentary water anywhere in the hotel. The towels smelled like cigarettes. When I mentioned this to the staff have been told that I should have book a different hotel if I’m not happy. The location however is great
Read More
Patrick
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Large busy hotel with good services! Food is average and with so many people there, the service is not especially accommodating. But, if you are looking for an all around hotel that has just about everything you would need, this is a good spot for a weekend tourist 🙏
Cenk Soner
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is very good, safe and quiet neighborhood. Staff is helpful, hotel is very clean and perfect breakfast buffet. Close to metro stations which makes easy to get everywhere needed.
Kelly
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room and polite staff, excellent breakfast available. Slightly further out of the city (20 mins walk) but still a very good location.
Nizarawil
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
Andres
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excelente
Number of reviews per page
20
40