Novotel Madrid Center

Hotels
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9.1
/10
Exceptional
1,312 reviews

What Guests Say About Their Stay

Chelsea

10.0
/ 10
We stayed overnight for a connecting flight to Mallorca next day. Lovely hotel and staff!

Eugenio

10.0
/ 10
Great location for food and short walk to Retiro park. Also, a short walk shopping center.

Linda Louise

10.0
/ 10
The breakfast was great, with a huge selection of foods. All organised, well laid out (at least 3 coffee stations), and very tidy. The staff at the hotel were consistently friendly and helpful. My room was very clean and comfortable, with English TV channels too! I didn't try the other facilities.
In the Area
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O Donnell 53, Madrid, Community of Madrid, Spain, 28009

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Novotel Madrid Center is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Madrid Center

O Donnell 53, Madrid, Community of Madrid, Spain, 28009
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Discover More About Novotel Madrid Center

Location


Novotel Madrid Center is located in area / city Madrid.

About Novotel Madrid Center

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Madrid Center is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Novotel Madrid Center.

All facilities in Novotel Madrid Center

Others Novotel Madrid Center
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

Transportation

  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Novotel Madrid Center

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Novotel Madrid Center
8
Another facilities in Novotel Madrid Center
Concierge, Express check-out, 24-hour Receptionist, Babysitting, Outdoor pool

Frequently asked question in Novotel Madrid Center

What are available facilities at Novotel Madrid Center?
There are top facilites at Novotel Madrid Center such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Madrid Center?
The standard check-in time at Novotel Madrid Center is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Novotel Madrid Center have?
Novotel Madrid Center is a 4.0-star hotel.
How many floors does Novotel Madrid Center have?
Novotel Madrid Center has 8 floors.
Is there parking at Novotel Madrid Center?
Yes, Novotel Madrid Center provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Novotel Madrid Center

Overall Ratings & Reviews Novotel Madrid Center

Traveloka (1)
Other sources (1,311)
9.2
Exceptional
From 1,311 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Madrid Center

Number of reviews per page
20
40
Top reviews
Paul Alexander
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Never stayed here before but wouldn’t hesitate to go back. Although not as central as l would have liked it was not far from metro and all public transport services.Only 10 mins walk from the lovely retiro park.
Sarah
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s ok for one night stay but I wouldn’t want to come back again.
Brad
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was awesome
Anna Claudia Monkemuller
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El desayuno espectacular. El servicio muy bueno. Muy bien ubicado.
Chelsea
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed overnight for a connecting flight to Mallorca next day. Lovely hotel and staff!
Hendry
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were good. Location is excellent if you dont mind walking a bit to most tourist spots like plaza mayor, the palace, the cathedral, etc Room was not that good. They gave us room thwt was like in the middle. The window. Was small and open to just hole in the middle of the building. The air in the room never feel fresh. Maybe other rooms can be better but our room was definitely not good.
Read More
Theodore
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall, my stay at the property was great. First the good things, the location is good close to most of the major attractions. The rooms are very nice. The breakfast buffet is amazing and the food in the restaurant is as good as any of the restaurants in the city, there was only two things that weren’t great the housekeeping staff didn’t really clean the room too well daily they would forget to refill the coffee and change out the coffee cups, and would even leave used room service plates in the room. also one other thing I was on the sixth floor and there was some loud noise above my room all night long. I don’t know what it was. It did not prevent me from sleeping much, but perhaps that should be looked at.
Read More
Eugenio
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location for food and short walk to Retiro park. Also, a short walk shopping center.
Adiaris
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location
Carolina
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

the best breakfast, the room pretty clean
Charle
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

On brand, efficient, pleasant staff, responsive when issues arose. We didn't do breakfast here as we generally like to try licsl restaurants in cities. Only gripes: dofa bed not very comfy (even for a sofa bed) and pool wasn't open - understandable because it was April and even public pools weren't open but the weather was very gokd, do was hoping for some flexibility
Read More
Linda Louise
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast was great, with a huge selection of foods. All organised, well laid out (at least 3 coffee stations), and very tidy. The staff at the hotel were consistently friendly and helpful. My room was very clean and comfortable, with English TV channels too! I didn't try the other facilities.
Fiorella
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and place to stay for few nights!
Edessa
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice comfortable room. Could use more lighting in the bathroom. Thank you!
javier garcia
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was ok till I have to pay for parking at the hotel a was 29 euros pr day wuch I think that's was B,S here in USA no body in they right mine will charge there guess for parking I. Hotel
Betty
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It is well located, the rooms are adequate, and the breakfast offers a lot of variety but it is very noisy.
Doug
icon-
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Worst check in experience. Angry reception lady got upset at me as the room wasn’t ready when she said it was. She aggressively told me to come back after 2 which I was ok with, then got very defensive and rude when it wasn’t ready at 2:30pm. I think she was embarrassed, which isn’t a good look for someone representing you hotel. Terrible attitude, she wanted an argument and I couldn’t be bothered. Bad introduction. There was a conference with a load of people smoking out front. Could t walk in the hotel without walking through the smoke. The bed room smelt of cigarettes. Very poor. From the linen to the bed. A real shame. Worst Accor experience I’ve had.
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roselyn
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a great stay at Novotel Madrid Centre. The location is very convenient, the room was clean, and the staff were all friendly and helpful.
Richard David
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very helpful staff and the breakfast was amazing with plenty of choice. Rooms very clean and hotel also very clean. Well situated for the Metro (O’Donnell or Goya) and a short distance to the Retiro gardens. Easy to get to from the airport on Bus 203 (5 Euro per person when we took it). Lots of places to eat nearby & hotel food really good. Check out the cafes and bars in Goya. Gym small but plenty of apparatus - treadmill, 3 bikes, X-trainer, weights machine and weights. Highly recommend this hotel for visiting Madrid.
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Wayne Albert
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel. Clean. Staff lovely and a good spot for transport links around the city.
Number of reviews per page
20
40

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Others 4 Novotel Madrid Center

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Novotel Madrid Center

Traveloka (1)
Other sources (1,311)
9.2
Exceptional
From 1,311 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Madrid Center

Number of reviews per page
20
40
Top reviews
Paul Alexander
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Never stayed here before but wouldn’t hesitate to go back. Although not as central as l would have liked it was not far from metro and all public transport services.Only 10 mins walk from the lovely retiro park.
Sarah
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s ok for one night stay but I wouldn’t want to come back again.
Brad
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was awesome
Anna Claudia Monkemuller
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El desayuno espectacular. El servicio muy bueno. Muy bien ubicado.
Chelsea
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed overnight for a connecting flight to Mallorca next day. Lovely hotel and staff!
Hendry
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were good. Location is excellent if you dont mind walking a bit to most tourist spots like plaza mayor, the palace, the cathedral, etc Room was not that good. They gave us room thwt was like in the middle. The window. Was small and open to just hole in the middle of the building. The air in the room never feel fresh. Maybe other rooms can be better but our room was definitely not good.
Read More
Theodore
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall, my stay at the property was great. First the good things, the location is good close to most of the major attractions. The rooms are very nice. The breakfast buffet is amazing and the food in the restaurant is as good as any of the restaurants in the city, there was only two things that weren’t great the housekeeping staff didn’t really clean the room too well daily they would forget to refill the coffee and change out the coffee cups, and would even leave used room service plates in the room. also one other thing I was on the sixth floor and there was some loud noise above my room all night long. I don’t know what it was. It did not prevent me from sleeping much, but perhaps that should be looked at.
Read More
Eugenio
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location for food and short walk to Retiro park. Also, a short walk shopping center.
Adiaris
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location
Carolina
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

the best breakfast, the room pretty clean
Charle
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

On brand, efficient, pleasant staff, responsive when issues arose. We didn't do breakfast here as we generally like to try licsl restaurants in cities. Only gripes: dofa bed not very comfy (even for a sofa bed) and pool wasn't open - understandable because it was April and even public pools weren't open but the weather was very gokd, do was hoping for some flexibility
Read More
Linda Louise
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast was great, with a huge selection of foods. All organised, well laid out (at least 3 coffee stations), and very tidy. The staff at the hotel were consistently friendly and helpful. My room was very clean and comfortable, with English TV channels too! I didn't try the other facilities.
Fiorella
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and place to stay for few nights!
Edessa
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice comfortable room. Could use more lighting in the bathroom. Thank you!
javier garcia
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was ok till I have to pay for parking at the hotel a was 29 euros pr day wuch I think that's was B,S here in USA no body in they right mine will charge there guess for parking I. Hotel
Betty
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It is well located, the rooms are adequate, and the breakfast offers a lot of variety but it is very noisy.
Doug
icon-
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Worst check in experience. Angry reception lady got upset at me as the room wasn’t ready when she said it was. She aggressively told me to come back after 2 which I was ok with, then got very defensive and rude when it wasn’t ready at 2:30pm. I think she was embarrassed, which isn’t a good look for someone representing you hotel. Terrible attitude, she wanted an argument and I couldn’t be bothered. Bad introduction. There was a conference with a load of people smoking out front. Could t walk in the hotel without walking through the smoke. The bed room smelt of cigarettes. Very poor. From the linen to the bed. A real shame. Worst Accor experience I’ve had.
Read More
roselyn
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a great stay at Novotel Madrid Centre. The location is very convenient, the room was clean, and the staff were all friendly and helpful.
Richard David
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very helpful staff and the breakfast was amazing with plenty of choice. Rooms very clean and hotel also very clean. Well situated for the Metro (O’Donnell or Goya) and a short distance to the Retiro gardens. Easy to get to from the airport on Bus 203 (5 Euro per person when we took it). Lots of places to eat nearby & hotel food really good. Check out the cafes and bars in Goya. Gym small but plenty of apparatus - treadmill, 3 bikes, X-trainer, weights machine and weights. Highly recommend this hotel for visiting Madrid.
Read More
Wayne Albert
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel. Clean. Staff lovely and a good spot for transport links around the city.
Number of reviews per page
20
40