Hotel Beausite

We loved our stay at Beausite! The location is excellent and has plenty of free parking spaces. The staff members are incredibly friendly and helpful. The breakfast is outstanding...such a great variety for everyone. Interlaken is a great base to explore the surrounding areas. We highly recommend Hotel Beausite!

Love love this hotel. Very friendly staffs and great location. Them

Awesome breakfast

Great place

Beautiful property located in the heart of Interlocken. How do you recommend this place to anyone. Their garden in front of their property is really beautiful to sit in as well.

Excellent clean hotel with spacious rooms and great service.

Staff was extremely nice and the rooms were clean and spacious

Staff was very nice and check in was easy, room was just a little smoky

Very quiet and cozy hotel. The service and breakfast are fantastic!

Nice clean room and facilities. Easy 10 minute walk into town with the train and bus station close to the hotel. Plenty of places to eat and drink in town.

needs renewal

They made cake and coffee for our late check in. Very helpful and accommodating.

I enjoyed the hot breakfast.

Beautiful mountain view! A grand site

Coffee and cake in the lounge in the afternoon was very relaxing and friendly

Staff. Breakfast and view

Staff is very nice

Shower temperature is not stable, constantly getting cold. Air conditioner is so loud. Good breakfast. Good customer servixe

They change my room without any notice. I went to the property and even paid they don’t say to me anything regarding changing room. They gave me so far way an apertment. I was so surprise they says it’s busy time no rooms . I was so disappoint and said to them they should let me know before so I change can any other hotel. Next day they give me the room which one I choose. I was so unhappy.

I would need to be fair with Hotel Beausite. The positive things were the breakfast and some of the staff that tried to serve me well with my personal requests. However, I rated low because first there was an issue with the lights on the room. They did not work well and went off and on until an electrician came fast after my request, and made it work. The second problem was I paid and booked for two adults and one child, and the staff at the front desk did not acknowledge that on my booking, and I was asked (almost forced) to pay an extra CHF 30 for the additional adult. Although I presented all the invoices given by Expedia, the hotel never accepted my booking as I did with Expedia. This is an issue between Expedia and the hotel, and none of them was able to sort it out. They threw the ball of responsibility to each other, and I was never given back the CHF 30 for the extra adult/bed that was supposed to be included. Expedia told me that I had to call back the hotel since the extra fee was paid outside the Expedia booking and it was clear to me that if I had called the hotel, my request of reimbursement would have been turned down again since it seems the staff is well trained to dodge customers’ complaints. I witnessed other clients complaining at the front desk and the answer was "the manager is not present" (the same answer I was given to me). The hotel is good in general, but these two issues with my stay in the hotel really downgraded my review.