The hotel staff was very friendly and check-in was easy. The rooms were quite large, very clean, and had good soundproofing when the windows were closed. The location is excellent, being across from the train station. It's a short walk to the river/lake.

The IT system run by Traveloka and its connection with Hotel Kipling is very good. Hotel vouchers do not need to be shown. Hotel staff only ask for passports, immediately seen on the computer. It is confirmed so quickly without any complications. It feels like it took less than 5 minutes to interact with the receptionist, the key was immediately obtained and you can go to the room. Don't ask about how the hotel staff are, they work very effectively and efficiently, and are very supportive and helpful with their friendliness.

Enjoyed my stay here, staffs were very helpful, especially Enora, room is spacious and clean, good location near Jet d’eau and gare Cornavin. Would be definitely staying here again in the future.