Novotel Phuket Resort

Our stay at The Novotel was amazing. The staff were super friendly, helpful and went out of their way for customers. The room was immaculate and cleaned daily. Breakfast had plenty of options for both adults and children, it was fresh and impressively presented. We were very happy with our stay and recommend this resort.

Great staff who were all very friendly and helpful. Room cleaners were fantastic and swim up room was great.

Breakfast was amazing with a lot of varieties.

The resort is in great location, close to the best part of the Patong beach and walking distance to the shops and restaurants.

Great staff and service. The breakfast has everything you can imagine and the rooms and nicely done and comfortable. The hotel is on a hill with fantastic views and you have a shuttle if you want to not walk down. Something recommended for families.

Amazing view from the entire property! Excellent pools and good service. I would skip the food here, expensive and not that great.

Great resort with nice room

Friendly staff, clean room, great food, close to everything. What else can you ask from hotel?

Very noisy room due to the main road near by . On our 2nd night we got woken up around 2am by smoke and terrible smell from our air conditioning system . Technician came to try to fix the problem unsuccessfully end we ended up packing everything and moving room at 3am . They did what they could and gave us another room but in the middle of the night , we had to wash hair , clothes , everything as everything picked up the smell from the smoke and odour like burning installations . The hotel has potential but it hasn’t been renovated what looks to be a very long time . Some nice and polite people at the reception desk .

Good

Great place for families and close to the beach very convenient …..

Hotel is bit up the hill but they have shuttle from the main road. Room was clean. Breakfast had enough variety though few things were to be ‘discovered’. Like cut fruits were kept in the fridge! Egg station was outside the breakfast area. If you are not observant, will miss those. We had top floor ocean view so views were great and rooms pretty silent. Kid’s club and facilities like Table tennis, darts etc left much to be desired. Many needed maintenance, and felt unlike what is normally available in a ‘Resort’. Pool bar wanted 50 baht for water though we were hotel guests!! Interestingly and hotel resupplied as many water bottles as one could ask for in the room. Cool. Staff courteous, folks like Bandar were super cheerful and helpful. One last thing…there are Tuktuk guys just outside the road entrance. Some behave like goons almost willing to fight and hit you…feels like were high on weed, whose smell fills the air all over Phuket.

Beautiful resort. Centrally located. The Chef and the team at the restaurant were brilliant. Special shout out to Karisma and her colleagues. Could have been even better with some evening entertainment but not a deal breaker.

Room was very comfortable and nice location with a sea view.

The room was amazing but having the three level pool was just absolutely gorgeous especially overlooking the ocean

That’s nice hotel smiley face staff all soo helpfull I really like the food and they are doing very nice massage

Everything was great.

Excellent view from the Balcony

Novotel's staff is hands down the best resort staff that I have ever encountered! Sak and his team of bell men: Am, Bao, and Choo were a pleasure to engage with each day. The scenery/ landscaping is immaculate around the resort topped with great restaurants near the resort for any occasion! I def will be back!

Place was dated but staff was friendly. Might need a little R&R and better cleaning. (found dead lizard with ants in our room)