Does Kampala Serena Hotel provide parking?

Yes, Kampala Serena Hotel provides parking. Please confirm details directly with the hotel.

Does Kampala Serena Hotel have a swimming pool?

Yes, a swimming pool is available at Kampala Serena Hotel.

What do past guests say about Kampala Serena Hotel?

Kampala Serena Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Kampala Serena Hotel

Name: Kampala Serena Hotel
Address: Kintu Road, Nakasero I, Kampala, Uganda, 256, Kintu Road, Kampala, 256, Uganda
Rating: 9.6

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9.6

/10

Exceptional

270 reviews

What Guests Say About Their Stay

Dorcas

10.0

/ 10

The hotel was immaculately clean and aesthetically pleasing. The staff were exceptionally friendly and the spa treatment was enjoyable. The steam room, sauna and gym facilities were also exceptional. I would certainly return.

Leith

10.0

/ 10

Serena is expensive but it’s a great spot to “land” when you come to Kampala. The grounds are fantastic, the pool is excellent, and the service is great. Centrally located, high security - a great place to stay when you’re in Kampala.

Noah

10.0

/ 10

Room was spotless, the staff are friendly and helpful.. The breakfast too is excellent. The hotel has very good amenities.

In the Area

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Kintu Road, Nakasero I, Kampala, Uganda, 256

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Kampala Serena Hotel is located in area / city Nakasero I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Kampala Serena Hotel

Kintu Road, Nakasero I, Kampala, Uganda, 256

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Discover More About Kampala Serena Hotel

Location
Kampala Serena Hotel is located in area / city Nakasero I.

About Kampala Serena Hotel

From business event to corporate gathering, Kampala Serena Hotel provides complete services and facilities that you and your colleagues need.

Kampala Serena Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at Kampala Serena Hotel, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Kampala Serena Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Kampala Serena Hotel.

All facilities in Kampala Serena Hotel

Entertainment Facility

Functional Hall

Common Space

Lobby

Accommodation Services

Things to Do

Romantic proposal packages
Outdoor pool
Wine release events
Spa
Health club
Garden
Sauna
Steam room
Pool sun loungers

Hotel Services

Laundry service
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

General

Swimming pool
Banquet
Ballroom
Reception hall
Parking
Terrace

Public Facilities

Coffee shop
Elevator
Smoke-free area
Safety deposit box

Business Facilities

Conference center
Business facilities
Conference rooms

Transportation

Limo or town car service
Valet parking

Food and Drinks

Poolside bar
Snack bar

Accessibilty

Accessible parking
Accessible path of travel

Nearby Facilities

Gift shop
Hair salon

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Sports and Recreations

Fitness center

Kids and Pets

Babysitting with surcharge

Accommodation Policy & General Information in Kampala Serena Hotel

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Pool access available from 6:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in/Check-out Time

Check-in:

12:00 - 18:00

Check-out:

Before 10:00

Airport shuttle fee: UGX 242750 per person (one-way)
Rollaway bed fee: UGX 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, No cribs (infant beds) available

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 12:00 - 18:00 - to 10:00
Available rooms at Kampala Serena Hotel	152
Number of floors in Kampala Serena Hotel	6
Another facilities in Kampala Serena Hotel	Romantic proposal packages, Outdoor pool, Wine release events, Spa, Health club

Frequently asked question in Kampala Serena Hotel

What are available facilities at Kampala Serena Hotel?

There are top facilites at Kampala Serena Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Kampala Serena Hotel?

The standard check-in time at Kampala Serena Hotel is starting from 12:00 - 18:00 while the latest check-out time is at Before 10:00

What is the star rating of Kampala Serena Hotel?

Kampala Serena Hotel is a 5.0-star hotel.

How many floors does Kampala Serena Hotel have?

Kampala Serena Hotel has 6 floors.

How many rooms are available at Kampala Serena Hotel?

Kampala Serena Hotel has 152 rooms in total.

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More Reviews from Other Guests in Kampala Serena Hotel

Overall Ratings & Reviews Kampala Serena Hotel

Other sources (270)

9.6

Exceptional

From 270 reviews

Cleanliness

9.6

Room Comfort

9.4

Location

9.2

Service and Facilites

9.4

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Traveler Reviews Kampala Serena Hotel

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Top reviews

Dorcas

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Leith

10.0

/10

Reviewed 20 week(s) ago

All was good

Ulises Ivan

Business with Children

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

everything is perfect

The best! Was very pleasantly surprised. Great staff, who were very friendly and willing to assist. The entire hotel including rooms are beautifully decorated and welcoming. The spa and pool were wonderful. Will definitely recommend.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.