Refined Saigon - Rivergate Apartment

Just okay

Older building.

Affordable rates and rooms, but be prepared to clean up after yourself as there is no housekeeping.

Difficult to get in the hotel late at night waited forever, to use the pool you need to again message the owner to meet you at the pool. The rooms were awesome and spacious put your card in the slot to get the AC to work swipe card in elevator to use it. Your welcome other than that great place.

Spotless room everything worked great!

Room was in pretty good condition. The host seemed to live in the building and was reasonably responsive to communication. Her English needs work. A minor problem with the AC was repaired the next day. Host let us check out one hour late so we didn’t have to pay for luggage storage before going to the airport. The price was in line with other apartments in the building.

Great value for the price, actually extended my stay for an extra week. My room overlooked the river, spacious room with a gods and a kitchenette as well as a washing machine. Pleasant 20 minute walk by the river to the city. Also, 7-Eleven and other small grocery stores outside.

Im blown away by all the wonderful reviews. From communication to property condition and management attitude this hotel deserves zero stars. Rooms are nothing like the ones pictured, they are completely run down with cheap white worn out furniture. I was finally able to find this property on google where the rating is 2,6 out of 5 and thats pretty accurate

The staff on the ground are clearly trying their best and deserve a medal for effort. Unfortunately, the higher-ups seem to have adopted a strict ‘see no evil, smell no evil’ policy when it comes to actually checking or maintaining the rooms. Without exaggeration, this was hands-down the foulest-smelling accommodation my partner and I have ever endured. The bathroom toilet wasn’t properly sealed, so it was cheerfully venting raw sewer gas into our living space like it was doing us a favor. We politely messaged the property—twice—to report it. They sent the cleaning lady once (props to her—she did a heroic job with what she had), but the stench laughed in her face and carried on unchanged. In desperation, I turned into a one-person drain-unclogging SWAT team: dumped laundry detergent, dish soap, blasted the pipes with the shower head on jet mode… nothing. Turns out it wasn’t a clog; the toilet was just openly cosplaying as an open sewer grate. We ended up sleeping with the bathroom door barricaded shut like it was containing a biohazard. Every morning and evening became a frantic window-and-front-door-opening ceremony just to make the room breathable again. The bathroom fan? Non-functional—shocking, I know. The air conditioner was on its last legs, wheezing and rattling like it was auditioning for a horror movie. We had to run it on the lowest setting with the lowest fan setting where it decided after one night to drop a puddle on the floor. So yah, you be the judge.

Check in was quick & easy. Room is clean.

EXTREMELY DIRTY

This place is a dive. Could be nice, but everything is dirty. Neglected. On the edge of being a dump. The pictures do not match. It is a great if you are a backpacker who has been living the hostel life. Def an upgrade to hostel, but it is not a livable appartment. Dirty. Dirty and dirty. Had a hard time using the towels. A hard time sleeping bc the bed was dirty. The whole set up is for those who back pack and roll around in the dirt. If you are remotely a clean person, this place is not for you. Do not trust the pictures.

No staff, bathroom lights not working, no access to the pool, we were not allowed to check in u til after 3

some of the appliances don’t work but staff was very helpful. especially Ana!! ❤️

The apartment had a lot of amenities and was very convenient. My friend thought the bed was comfortable, and I had the bed

clean room, kitchenette, washing machine in room by the river, swimming pool and walkable to the main sites.

Excellent condition and facilities, would highly recommend

The entrance floor looks old and scratchy, the kitchen faucet needs to replace or seal for staple. Communication good, staff are very quickly responding.

So clean and quiet

Room was in good condition, but checking in was a nightmare. For 1 and half days, I didn't even have a key to lock my room until I had to send them an urgent message on WhatsApp, they seem unorganized.