Staying at The Ultimo might be the best decision out of all of my trip in Sydney! Before our visit, I contacted the hotel through email to confirm several things and they are quite helpful and responsive. When we arrived, we found the family room is quite spacious for 4 people, we even can comfortably open all of our gigantic luggages at the same time inside. The cleanliness on our bedroom and bathroom are also great, and the staff are getting it thoroughly clean everyday. But, during our stay, the lift was broken and we got our room on the third level - the highest level (yikes!). It is understandable, but I hope they can warn visitors before the visit in the future. Moreover, the staff was also helpful with it, they always make sure if we need any assistance in carrying our luggage during our check-in and out. Finally, the best part of the hotel is its location! It is located in front of the Paddy's market, near Chinatown and its LRT stop, and only 5 minutes walk to the Darling Harbour. It was truly a blast to discover this hotel for our stay.