City Square Motel

Hotels
6.8
/10
Pleasant
1,043 reviews

What Guests Say About Their Stay

Nattakan S.

9.1
/ 10
It’s my first time visit melbourne and City square is a great way for your first stay. It close to every thing and the man at the reception is very helpful. The room is not that new but It have everything you need, it can put my 2 large luggage and still have a space. Airport skybus pick-up and drop-off are about 2 minute walking, it so easy if you have a large luggage.

Cheryl

10.0
/ 10
I had a comfortable bed and a warm shower. Essentials. Extras: tubes of toiletries, a wine glass, clean crockery and linen. However, TV was hard to operate and pixated, but I got my ABC and SBS channels eventually. I was not game to turn on the heater as it was dusty and very old. Several power points did not work. The room was quiet and my stay ended up being very pleasant. Thank you.

Zhenji

10.0
/ 10
the location is very convenient and the price is pretty reasonable with a spacious room. The bathroom is clean, the customer service is great.
In the Area
See Map
67 Swanston Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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Elevator
WiFi
City Square Motel is located in area / city Melbourne CBD.
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What's around City Square Motel

67 Swanston Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Lobby City Square Motel
Lobby 2 City Square Motel

Discover More About City Square Motel

General


Near Melbourne Central

Location


With a stay at City Square Motel, you'll be centrally located in Melbourne, steps from Regent Theatre and within a 10-minute walk of Melbourne Central. This hotel is 0.6 mi (1 km) from SEA LIFE Melbourne and 1 mi (1.7 km) from Crown Casino.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Collins Street - 0.1 km / 0.1 mi
Flinders Lane - 0.1 km / 0.1 mi
East End Theatre District - 0.1 km / 0.1 mi
Regent Theatre - 0.1 km / 0.1 mi
Degraves Street - 0.2 km / 0.1 mi
Melbourne Town Hall - 0.2 km / 0.1 mi
Fed Square - 0.3 km / 0.2 mi
Forum Theatre - 0.4 km / 0.2 mi
Forum Melbourne - 0.4 km / 0.2 mi
Bourke Street Mall - 0.4 km / 0.2 mi
Hamer Hall - 0.5 km / 0.3 mi
Melbourne Central - 0.6 km / 0.4 mi
QV Centre - 0.6 km / 0.4 mi
Hardware Lane - 0.7 km / 0.4 mi
Southbank Promenade - 0.7 km / 0.5 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 21.8 km / 13.5 mi
Melbourne Airport (MEL) - 28.8 km / 17.9 mi
Avalon Airport (AVV) - 55.4 km / 34.4 mi

The preferred airport for City Square Motel is Melbourne Airport (MEL).

Facilities


This smoke-free hotel features bicycle rentals nearby and hiking/biking trails nearby.

Business Facilities


Featured amenities include laundry facilities and an elevator.

Rooms


Make yourself at home in one of the 39 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as separate sitting areas and coffee/tea makers.

All facilities in City Square Motel

Entertainment Facility City Square Motel
Entertainment Facility
Lobby City Square Motel
Lobby
Accommodation Services City Square Motel
Accommodation Services
Exterior City Square Motel
Exterior
Others City Square Motel
Others

Public Facilities

  • Smoke-free area
  • Elevator

Connectivity

  • Free WiFi

Accommodation Policy & General Information in City Square Motel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
14:00 - 17:00
Check-out:
Before 10:00

  • Nearby parking fee: AUD 31 per day (984 ft away)
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - 17:00 - to 10:00
Available rooms at City Square Motel
39
Number of floors in City Square Motel
4
Another facilities in City Square Motel
Smoke-free area, Free WiFi

Frequently asked question in City Square Motel

What are available facilities at City Square Motel?
There are top facilites at City Square Motel such as Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at City Square Motel?
The standard check-in time at City Square Motel is starting from 14:00 - 17:00 while the latest check-out time is at Before 10:00
What is the star rating of City Square Motel?
City Square Motel is a 3.0-star hotel.
How many floors does City Square Motel have?
City Square Motel has 4 floors.
How many rooms are available at City Square Motel?
City Square Motel has 39 rooms in total.
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More Reviews from Other Guests in City Square Motel

Overall Ratings & Reviews City Square Motel

Traveloka (43)
Other sources (1,000)
6.8
Pleasant
From 1,000 reviews
Cleanliness

6.6

Room Comfort

7.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews City Square Motel

Number of reviews per page
20
40
Top reviews
Fiona
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

While the price was good/cheap ($99) the room itself was not very clean. Dusty and there was some rubbish left in the bathroom sink. The location is excellent. I feel a deep clean was required. The room itself was quite unique being in an older building and could use even a slight upgrade with nice decor would make a difference.
Read More
Cheryl
icon-
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

There were no glasses, knife, tea spoon, tea and coffee, were not filled up No tissues. Laundry and ironing facilities were not available . My room was not serviced when I had left the sign out I did end up with a tea spoon and steak knife after making a complaint. The excuse was that they were fully booked. I have stayed there multiple times including only 2 weeks before and I was satisfied with my accommodation. Last trip was terrible
Read More
Sharon
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was filthy, the bathroom was filthy.
Manasseh
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very shady, unclean, smelly and not equipped to be a motel in the city.
Daniel
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was outdated and needed a good deep clean, one coffee mug and not much toilet paper. Bed was comfy, tv miles too big for the room but the shower was first class
Sarah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was dusty and old, had graffic above the door. Doors in hotels should be fire doors, it was broken. A/C was old and blew directly into the wall, room barely cooled down. Toliet leaked from the bottom if full flush was used. Found two old used qtips by the nightstand. Tv didn't work. Staff were unfriendly. Definitely putting this motel as a don't return.
Read More
Christopher
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bed was comfortable and shower pressure was perfect. Building was without hot water on first night of stay but staff had it fixed by the morning. Superficial structural damage to the carpet and doorframe near bathroom left room feeling run down. TV reception was non-functional. No room service was provided, nor did staff inform if such an option was available. More communication in this regard would be appreciated. Due to the unfortunate timing of events during my stay, room prices were far above what one would consider a fair nightly rate, however, at a lower rate, its a fine budget option for a few nights.
Read More
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were great when locking keys inside room. Thanks!
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice place in middle of the city
Emily
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Definitely the second worst mattress and base I’ve ever slept on. Should be sent to landfill immediately. And the room was grotty. Needs a serious deep clean. Apart from that, staff good, location excellent. They sent a helpful text message, explaining how to get in and where to find the key, way ahead of time.
Prudence
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We left after one night, room was moldy and dusty, room was not what was advertised
Darren
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

If the Australian Open wasn't on, i wouldn't of stayed here, and because rooms are limited in Melbourne, i had very limited to choose from. The bathroom was l
Lee
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was absolutely filthy never dusted or vacuumed - bed and towels were clean - room was completely ran down - shower curtain covered in mould - there was no toilet paper in dispenser however found one on sink - aircon only worked with curtain open and it was very noisy being on swanston street and to top everything off the TV didn’t work - fuzzy reception, it was basically like staying in a seedy hostel in the best location in town, lastly no reception desk after 5pm had to call 3 times to finally get them to send details of door codes etc, if it was renovated with a safer elevator it would be amazing with the location.
Read More
Luke
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room itself was pretty dirty. Lots of built up dust underneath furniture and appliances. The air con worked great, no issues there. Check-in was straight forward and easy. The location is great. 3 minute walk from Flinders and ease if access to Melbourne. It could use a bit of care, but you get what you pay for and it served its function as a short-term stay.
Read More
Alison
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beware! We had to change rooms because the one we were in didn't have working electrical sockets and smelled bad. The new room had clean beds and working electrics, but all public areas have graffiti, really worn carpet, bits of rubbish. The staff are really nice and helpful but the building is in serious disrepair and didn't feel very safe.
Read More
Elica
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was filthy, mould on the walls and floor, had not been cleaned, stains on the walls and doors Everything was covered in dust Elevators smelt like urine We did not stay there for more than 20mins Ended up leaving and booking another hotel that night We felt unsafe and did not want to stay at the motel
Maria
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Terrible room, window broken, drafty and noisy, tv not working, light switch for bathroom unsafe. Extra bed cramped in so very hard to get to the bathroom. Was booked for 2 nights, left after 1 night and requested a refund for the second night.
Luke
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A bit on the dirty side, clearly an old building underneath everything. Not especially secure entry. Swanston St is pretty noisy in the evening. But hey, it’s cheap.
Jason
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hours reception is "open" are too short and often unstaffed. The staff were Chinese with English obviously being their second language. That's not their fault, but Australian travellers should not require a translator to receive basic services in Australia. The night manager is rude and difficult to understand especially on the phone. The room cleaning staff were polite, and their English was much better than the night manager. One of the three elevators is not working but there is not an out of order sign. The middle elevator is covered in graffiti and stinks from a joint jammed in the wall. The stair wells are a filthy mess. The doors and walls are covered in graffiti. Rubbish is strewn about the floors and stairs.
Read More
matthieu
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There was an AUD31/day coupon for the carpark. The flat parking cost was AUD30/day. I parked the car for 36h inside the designated carpark. When I wanted to exit, I used 2 coupons, as instructed by the hotel staff. The total cost was AUD60. At the end I had to pay AUD20. I called the intercom, the parking staff did not care and asked me to pay. This is totally unacceptable. I want to be reimbursed immediately. I have all the necessary tickets and photos with me to prove it. Please contact me ASAP!!!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 City Square Motel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews City Square Motel

Traveloka (43)
Other sources (1,000)
6.8
Pleasant
From 1,000 reviews
Cleanliness

6.6

Room Comfort

7.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews City Square Motel

Number of reviews per page
20
40
Top reviews
Fiona
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

While the price was good/cheap ($99) the room itself was not very clean. Dusty and there was some rubbish left in the bathroom sink. The location is excellent. I feel a deep clean was required. The room itself was quite unique being in an older building and could use even a slight upgrade with nice decor would make a difference.
Read More
Cheryl
icon-
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

There were no glasses, knife, tea spoon, tea and coffee, were not filled up No tissues. Laundry and ironing facilities were not available . My room was not serviced when I had left the sign out I did end up with a tea spoon and steak knife after making a complaint. The excuse was that they were fully booked. I have stayed there multiple times including only 2 weeks before and I was satisfied with my accommodation. Last trip was terrible
Read More
Sharon
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was filthy, the bathroom was filthy.
Manasseh
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very shady, unclean, smelly and not equipped to be a motel in the city.
Daniel
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was outdated and needed a good deep clean, one coffee mug and not much toilet paper. Bed was comfy, tv miles too big for the room but the shower was first class
Sarah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was dusty and old, had graffic above the door. Doors in hotels should be fire doors, it was broken. A/C was old and blew directly into the wall, room barely cooled down. Toliet leaked from the bottom if full flush was used. Found two old used qtips by the nightstand. Tv didn't work. Staff were unfriendly. Definitely putting this motel as a don't return.
Read More
Christopher
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bed was comfortable and shower pressure was perfect. Building was without hot water on first night of stay but staff had it fixed by the morning. Superficial structural damage to the carpet and doorframe near bathroom left room feeling run down. TV reception was non-functional. No room service was provided, nor did staff inform if such an option was available. More communication in this regard would be appreciated. Due to the unfortunate timing of events during my stay, room prices were far above what one would consider a fair nightly rate, however, at a lower rate, its a fine budget option for a few nights.
Read More
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were great when locking keys inside room. Thanks!
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice place in middle of the city
Emily
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Definitely the second worst mattress and base I’ve ever slept on. Should be sent to landfill immediately. And the room was grotty. Needs a serious deep clean. Apart from that, staff good, location excellent. They sent a helpful text message, explaining how to get in and where to find the key, way ahead of time.
Prudence
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We left after one night, room was moldy and dusty, room was not what was advertised
Darren
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

If the Australian Open wasn't on, i wouldn't of stayed here, and because rooms are limited in Melbourne, i had very limited to choose from. The bathroom was l
Lee
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was absolutely filthy never dusted or vacuumed - bed and towels were clean - room was completely ran down - shower curtain covered in mould - there was no toilet paper in dispenser however found one on sink - aircon only worked with curtain open and it was very noisy being on swanston street and to top everything off the TV didn’t work - fuzzy reception, it was basically like staying in a seedy hostel in the best location in town, lastly no reception desk after 5pm had to call 3 times to finally get them to send details of door codes etc, if it was renovated with a safer elevator it would be amazing with the location.
Read More
Luke
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room itself was pretty dirty. Lots of built up dust underneath furniture and appliances. The air con worked great, no issues there. Check-in was straight forward and easy. The location is great. 3 minute walk from Flinders and ease if access to Melbourne. It could use a bit of care, but you get what you pay for and it served its function as a short-term stay.
Read More
Alison
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beware! We had to change rooms because the one we were in didn't have working electrical sockets and smelled bad. The new room had clean beds and working electrics, but all public areas have graffiti, really worn carpet, bits of rubbish. The staff are really nice and helpful but the building is in serious disrepair and didn't feel very safe.
Read More
Elica
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was filthy, mould on the walls and floor, had not been cleaned, stains on the walls and doors Everything was covered in dust Elevators smelt like urine We did not stay there for more than 20mins Ended up leaving and booking another hotel that night We felt unsafe and did not want to stay at the motel
Maria
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Terrible room, window broken, drafty and noisy, tv not working, light switch for bathroom unsafe. Extra bed cramped in so very hard to get to the bathroom. Was booked for 2 nights, left after 1 night and requested a refund for the second night.
Luke
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A bit on the dirty side, clearly an old building underneath everything. Not especially secure entry. Swanston St is pretty noisy in the evening. But hey, it’s cheap.
Jason
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hours reception is "open" are too short and often unstaffed. The staff were Chinese with English obviously being their second language. That's not their fault, but Australian travellers should not require a translator to receive basic services in Australia. The night manager is rude and difficult to understand especially on the phone. The room cleaning staff were polite, and their English was much better than the night manager. One of the three elevators is not working but there is not an out of order sign. The middle elevator is covered in graffiti and stinks from a joint jammed in the wall. The stair wells are a filthy mess. The doors and walls are covered in graffiti. Rubbish is strewn about the floors and stairs.
Read More
matthieu
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There was an AUD31/day coupon for the carpark. The flat parking cost was AUD30/day. I parked the car for 36h inside the designated carpark. When I wanted to exit, I used 2 coupons, as instructed by the hotel staff. The total cost was AUD60. At the end I had to pay AUD20. I called the intercom, the parking staff did not care and asked me to pay. This is totally unacceptable. I want to be reimbursed immediately. I have all the necessary tickets and photos with me to prove it. Please contact me ASAP!!!
Read More
Number of reviews per page
20
40