Pullman Brisbane King George Square

The staff are fine, the rooms are old, cracks and holes in the wall, mould in bathroom, bathroom door cracked because of condensation, tapware in shower old and crusty also when you shower the water gets on the floor. No ventilation in bathroom. The temperature controls are not easy to use; we had to push so hard to change temperature and turn it off. Dust settled on the bedheads. The buffet breakfast was the best thing about the hotel, the foods is great and tasty and plenty of variety.

Convenient and great location.

Lift broken, another lift with broken screen so unsure as to what floor you’re on, flooding in main hall room level, photos looked nothing like the room. I would’ve just been happy as long as I had the pool, however it was out of action for the duration of the stay, I asked the receptionist on arrival and they gave me the pool hours, but never mentioned it was not available.

Room was set out beautifully with all you would need. Staff refreshing room were helpful. Other staff we spoke to were very helpful.

The staff is awesome and the location is fantastic and walkable. The rooms were clean and spacious.

They were short staffed. We couldn’t get a hold of concierge, or house keeping by phone. Long wait at check in .The staff we did meet were all friendly . Room was basic but clean . Very nice roof top bar ..

Beautiful, clean hotel with excellent amenities and in a great location. It was our second time staying and we’ve recommended it to others. The staff is really friendly and welcoming too!

The hotel did not meet the five star standard ! We had to use the staff elevator. The rooms does not look like the picture on the website!

Room was rundown & pool a lot smaller and older in person than

Good location and the kids loved the pool

Modern room with regular daily housekeeping. Great central location - close to parks, shops and transport.

Disappointed that only one lift was working - waited for ages every time you required the lift because it was so busy. I also expected a mini bar in our room with drinks and snacks - I am pretty sure that every other time we have stayed at the Pullman there has been a mini bar. Also, every other time we have stayed we were gifted with complementary drink or coffee vouchers, but not this time.

Only 1 elevator was working and hotel was very busy which made it very exhausting to wait for 10 min on average to get an elevator. There were signs to use staff lift in busy times but that was also tricky as only staff was able to give you access and they were not always available and when raised, the receptionist was not courteous at all or apologetic for misleading signs. Nowhere on their website or booking confirmation it’s mentioned that the swimming pool is not located in Pullman tower but is in Mercure which was inconvenient and misleading. Other than the location of this hotel nothing else is extraordinary. They even charge $55 per day for parking for hotel guests which is a rip off.

Great facilities

Room was very dated, soap was empty. Hair in bathroom. Didn’t feel clean

Very tired hotel

Our room had an air conditioning issue on a 30 + degree day. There was no spare rooms and it could not be fixed so we were given fans.

Yes, water and bubbles were coming out from the pipe from the floor. It’s the oldest Accor hotel I’ve ever stayed in my life. It’s not the rating of Pullman. It’s more like an ibis or Holiday-In Express types of hotel but you are paying for the Pullman, not even the Mercure

Nice place

Amazing location and staff, excellent amenities, beautiful hotel, luxurious experience. Could not recommend more!