Quest NewQuay

Service Apartment
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9.2
/10
Exceptional
917 reviews

What Guests Say About Their Stay

Judy and Jerry

10.0
/ 10
Parking is secure, but the only issue that we had was parking on 1A and 2A getting our luggage up to the elevators. There are stairs. I would recommend that guests get their luggage out or load luggage on the first floor in the bays intended for registration. Our room was GREAT! It was roomy, clean, comfortable and quiet! Not sure how we rated a room on the 17th floor, but oh what a view! Thanks to the staff for meeting all of our needs!

Mary-Frances

10.0
/ 10
It was lovely staying here. It was quiet and convenient. Staff were friendly. Loved having a balcony.

Parsa

10.0
/ 10
It is probably an issue with Australia and not this hotel, but we were staying there during the Easter weekend for 4 days and we only got our room cleaned once, because the cleaners were off during the Easter… Other than that it was a great stay in a great location!!
In the Area
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26 Caravel Lane, Docklands, Melbourne, Victoria, Australia, 3008

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Quest NewQuay is a good choice when you are visiting Docklands. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Quest NewQuay

26 Caravel Lane, Docklands, Melbourne, Victoria, Australia, 3008
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Lobby Quest NewQuay
Lobby 2 Quest NewQuay

Discover More About Quest NewQuay

General


Near Marvel Stadium

Location


With a stay at Quest NewQuay in Melbourne (Docklands), you'll be steps from The District Docklands and 9 minutes by foot from O'Brien Group Arena. This aparthotel is 0.5 mi (0.8 km) from Marvel Stadium and 1.5 mi (2.5 km) from Crown Casino.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

The District Docklands - 0.2 km / 0.1 mi
Melbourne City Marina - 0.3 km / 0.2 mi
O'Brien Group Arena - 0.7 km / 0.4 mi
Festival Hall - 0.7 km / 0.5 mi
Marvel Stadium - 0.8 km / 0.5 mi
Flagstaff Gardens - 1.2 km / 0.8 mi
Collins Street - 1.3 km / 0.8 mi
Queen Victoria Market - 1.7 km / 1.1 mi
Melbourne Convention and Exhibition Centre - 1.9 km / 1.2 mi
DFO South Wharf - 1.9 km / 1.2 mi
Hardware Lane - 2 km / 1.2 mi
Flinders Lane - 2 km / 1.3 mi
Melbourne Central - 2.1 km / 1.3 mi
SEA LIFE Melbourne - 2.3 km / 1.4 mi
State Library of Victoria - 2.3 km / 1.4 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 15.3 km / 9.5 mi
Melbourne Airport (MEL) - 22.3 km / 13.9 mi
Avalon Airport (AVV) - 54.8 km / 34 mi

The preferred airport for Quest NewQuay is Melbourne Airport (MEL).

Facilities


Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Rooms


Make yourself at home in one of the 221 individually furnished guestrooms, featuring refrigerators and microwaves. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

All facilities in Quest NewQuay

Fitness Center Quest NewQuay
Fitness Center
Functional Hall Quest NewQuay
Functional Hall
Common Space Quest NewQuay
Common Space
Lobby Quest NewQuay
Lobby
Exterior Quest NewQuay
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Things to Do

  • TV lounge
  • Picnic area
  • Fitness center
  • Barbecue

General

  • Banquet
  • Smoking area
  • Rooftop terrace
  • Terrace

Accessibilty

  • Disabled access friendly
  • Braille or raised signage
  • Accessible parking

Public Facilities

  • Safety deposit box
  • Elevator

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quest NewQuay

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00

  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.43 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, NABERS Energy, LGBTQIA+ friendly, NABERS Water, Property uses a professional cleaning service

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Available rooms at Quest NewQuay
221
Number of floors in Quest NewQuay
17
Another facilities in Quest NewQuay
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Quest NewQuay

What are available facilities at Quest NewQuay?
There are top facilites at Quest NewQuay such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Quest NewQuay?
The standard check-in time at Quest NewQuay is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
What is the star rating of Quest NewQuay?
Quest NewQuay is a 4.0-star hotel.
How many floors does Quest NewQuay have?
Quest NewQuay has 17 floors.
How many rooms are available at Quest NewQuay?
Quest NewQuay has 221 rooms in total.
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More Reviews from Other Guests in Quest NewQuay

Overall Ratings & Reviews Quest NewQuay

Traveloka (3)
Other sources (914)
9.2
Exceptional
From 914 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quest NewQuay

Number of reviews per page
20
40
Top reviews
Judy and Jerry
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking is secure, but the only issue that we had was parking on 1A and 2A getting our luggage up to the elevators. There are stairs. I would recommend that guests get their luggage out or load luggage on the first floor in the bays intended for registration. Our room was GREAT! It was roomy, clean, comfortable and quiet! Not sure how we rated a room on the 17th floor, but oh what a view! Thanks to the staff for meeting all of our needs!
Read More
Alex
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff helpful and my room was upgtaded.
Scott
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A wonderful place to stay!!!
Leena
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic Service, friendly and caring staff
Jac
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent facilities. Easy access to Marvel and a grocery store for snacks after. Clean and spacious room.
Mary-Frances
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was lovely staying here. It was quiet and convenient. Staff were friendly. Loved having a balcony.
Von
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, good location and friendly staff
Parsa
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It is probably an issue with Australia and not this hotel, but we were staying there during the Easter weekend for 4 days and we only got our room cleaned once, because the cleaners were off during the Easter… Other than that it was a great stay in a great location!!
SHIRLEY
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Have a very pleasant stay The room is spotless & all the staff are well mannered Definitely will book again
Enza
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

was happy with the room, happy to stay there again
Valarie
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff are super kind and supportive. I loved the harbour View. Fantastic Stay!!
Joanne
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Air con was good, but be aware you must keep the sliding door closed or it will turn off. Housekeeping do their job well, but communication between the desk and cleaning staff needs to be improved. All staff we interacted with were very friendly and helpful, eager to please. Awesome location, close to shops and trams. Plenty of food options nearby.
Read More
Steven
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location was good for access to the tram, room kitchen contents was mixed as was cleanliness as I was not happy with the initial room we were given. The bed was extremely comfortable and hot water aplenty. Free laundry room. Overall good value for money and the gentlemen on reception were helpful and friendly.
julie
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A nice room with coffee and tea that's all we needed Close to the all smiles restaurant 1 or 2 mi Ute walk Got a little lost in the car park trying g to find way to our room Nice clean room with balcony y
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, spacious and comfortable, adequately equipped 1 bedroom apartment. Surprisingly quiet given location 1 block off a major road. Great location. There is a small IGA grocer across the street, but on the other side of the main road, across the parking lot, the rather unprepossessing building is actually a mall with a huge Woolworth grocery store. Lots of restaurants on the waterfront, easy access to CBD - within the free tram area.
Read More
Adrian
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The rooms were spacious and well appointed. Comfortable bed, more than adequate kitchen, washing machine and dryer. There was access to a roof terrace with barbecue on another floor, which we did not use. The reception staff were most helpful and friendly. We had booked at short notice, because our flight had been cancelled, and it was Melbourne Grand Prix weekend, so the price was higher than usual, but less than that quoted by the hotel which we had just been staying in.
Read More
Coby
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean and welcoming room, plenty of shops within walking distance. There's a tram stop just around the corner of the building. The gym is small but tidy and the machines work well. Was fairly quiet, though I could hear conversations from the occupants in the room next door. Outdoor noise was minimal from the high level room. Shower was wonderful with good pressure, adequate temperatures and had a rain shower head.
Read More
Gregory
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Group of friends staying for 2 nights to see concert at Marvel Stadium. Super close to stadium, great restaurants and bars. Staff very welcoming and when we asked for a late check out it was no trouble at all even during a busy weekend. Lovely 2 bedroom apartment with great views and everything you would need. Highly recommend!!!
Read More
Fleurdelis Jane
icon-with Children
with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

clean room and great location. staff were helpful and friendly. Nothing extra though in terms of facilties or amenities even complimentary water. I know it's not a hotel but price is just like a hotel's. 🙂
Jac
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, friendly staff, easy access to town
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Quest NewQuay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Quest NewQuay

Traveloka (3)
Other sources (914)
9.2
Exceptional
From 914 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quest NewQuay

Number of reviews per page
20
40
Top reviews
Judy and Jerry
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking is secure, but the only issue that we had was parking on 1A and 2A getting our luggage up to the elevators. There are stairs. I would recommend that guests get their luggage out or load luggage on the first floor in the bays intended for registration. Our room was GREAT! It was roomy, clean, comfortable and quiet! Not sure how we rated a room on the 17th floor, but oh what a view! Thanks to the staff for meeting all of our needs!
Read More
Alex
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff helpful and my room was upgtaded.
Scott
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A wonderful place to stay!!!
Leena
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic Service, friendly and caring staff
Jac
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent facilities. Easy access to Marvel and a grocery store for snacks after. Clean and spacious room.
Mary-Frances
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was lovely staying here. It was quiet and convenient. Staff were friendly. Loved having a balcony.
Von
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, good location and friendly staff
Parsa
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It is probably an issue with Australia and not this hotel, but we were staying there during the Easter weekend for 4 days and we only got our room cleaned once, because the cleaners were off during the Easter… Other than that it was a great stay in a great location!!
SHIRLEY
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Have a very pleasant stay The room is spotless & all the staff are well mannered Definitely will book again
Enza
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

was happy with the room, happy to stay there again
Valarie
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff are super kind and supportive. I loved the harbour View. Fantastic Stay!!
Joanne
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Air con was good, but be aware you must keep the sliding door closed or it will turn off. Housekeeping do their job well, but communication between the desk and cleaning staff needs to be improved. All staff we interacted with were very friendly and helpful, eager to please. Awesome location, close to shops and trams. Plenty of food options nearby.
Read More
Steven
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location was good for access to the tram, room kitchen contents was mixed as was cleanliness as I was not happy with the initial room we were given. The bed was extremely comfortable and hot water aplenty. Free laundry room. Overall good value for money and the gentlemen on reception were helpful and friendly.
julie
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A nice room with coffee and tea that's all we needed Close to the all smiles restaurant 1 or 2 mi Ute walk Got a little lost in the car park trying g to find way to our room Nice clean room with balcony y
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, spacious and comfortable, adequately equipped 1 bedroom apartment. Surprisingly quiet given location 1 block off a major road. Great location. There is a small IGA grocer across the street, but on the other side of the main road, across the parking lot, the rather unprepossessing building is actually a mall with a huge Woolworth grocery store. Lots of restaurants on the waterfront, easy access to CBD - within the free tram area.
Read More
Adrian
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The rooms were spacious and well appointed. Comfortable bed, more than adequate kitchen, washing machine and dryer. There was access to a roof terrace with barbecue on another floor, which we did not use. The reception staff were most helpful and friendly. We had booked at short notice, because our flight had been cancelled, and it was Melbourne Grand Prix weekend, so the price was higher than usual, but less than that quoted by the hotel which we had just been staying in.
Read More
Coby
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean and welcoming room, plenty of shops within walking distance. There's a tram stop just around the corner of the building. The gym is small but tidy and the machines work well. Was fairly quiet, though I could hear conversations from the occupants in the room next door. Outdoor noise was minimal from the high level room. Shower was wonderful with good pressure, adequate temperatures and had a rain shower head.
Read More
Gregory
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Group of friends staying for 2 nights to see concert at Marvel Stadium. Super close to stadium, great restaurants and bars. Staff very welcoming and when we asked for a late check out it was no trouble at all even during a busy weekend. Lovely 2 bedroom apartment with great views and everything you would need. Highly recommend!!!
Read More
Fleurdelis Jane
icon-with Children
with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

clean room and great location. staff were helpful and friendly. Nothing extra though in terms of facilties or amenities even complimentary water. I know it's not a hotel but price is just like a hotel's. 🙂
Jac
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, friendly staff, easy access to town
Number of reviews per page
20
40