Quest NewQuay

Service Apartment
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9.2
/10
Exceptional
926 reviews

What Guests Say About Their Stay

Wendy

10.0
/ 10
So convenient, clean, comfortable and generally excellent value for money. Have stayed there previously, and had the same excellent experience. Highly recommend.

Carmen

10.0
/ 10
On site parking, needs to be clear with where to park as apparently, I parked in a permanent residence park but there was no signage to say so and I was only advised to park on level 1 nothing about signage.

Judy and Jerry

10.0
/ 10
Parking is secure, but the only issue that we had was parking on 1A and 2A getting our luggage up to the elevators. There are stairs. I would recommend that guests get their luggage out or load luggage on the first floor in the bays intended for registration. Our room was GREAT! It was roomy, clean, comfortable and quiet! Not sure how we rated a room on the 17th floor, but oh what a view! Thanks to the staff for meeting all of our needs!
In the Area
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26 Caravel Lane, Docklands, Melbourne, Victoria, Australia, 3008

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Quest NewQuay is a good choice when you are visiting Docklands. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Quest NewQuay

26 Caravel Lane, Docklands, Melbourne, Victoria, Australia, 3008
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Lobby Quest NewQuay
Lobby 2 Quest NewQuay

Discover More About Quest NewQuay

General
Near Marvel Stadium

Location
With a stay at Quest NewQuay in Melbourne (Docklands), you'll be steps from The District Docklands and 9 minutes by foot from O'Brien Group Arena. This aparthotel is 0.5 mi (0.8 km) from Marvel Stadium and 1.5 mi (2.5 km) from Crown Casino.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

The District Docklands - 0.2 km / 0.1 mi
Melbourne City Marina - 0.3 km / 0.2 mi
O'Brien Group Arena - 0.7 km / 0.4 mi
Festival Hall - 0.7 km / 0.5 mi
Marvel Stadium - 0.8 km / 0.5 mi
Flagstaff Gardens - 1.2 km / 0.8 mi
Collins Street - 1.3 km / 0.8 mi
Queen Victoria Market - 1.7 km / 1.1 mi
Melbourne Convention and Exhibition Centre - 1.9 km / 1.2 mi
DFO South Wharf - 1.9 km / 1.2 mi
Hardware Lane - 2 km / 1.2 mi
Flinders Lane - 2 km / 1.3 mi
Melbourne Central - 2.1 km / 1.3 mi
SEA LIFE Melbourne - 2.3 km / 1.4 mi
State Library of Victoria - 2.3 km / 1.4 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 15.3 km / 9.5 mi
Melbourne Airport (MEL) - 22.3 km / 13.9 mi
Avalon Airport (AVV) - 54.8 km / 34 mi

The preferred airport for Quest NewQuay is Melbourne Airport (MEL).

Facilities
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Rooms
Make yourself at home in one of the 221 individually furnished guestrooms, featuring refrigerators and microwaves. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

All facilities in Quest NewQuay

Entertainment Facility Quest NewQuay
Entertainment Facility
Functional Hall Quest NewQuay
Functional Hall
Common Space Quest NewQuay
Common Space
Lobby Quest NewQuay
Lobby
Accommodation Services Quest NewQuay
Accommodation Services

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Things to Do

  • TV lounge
  • Picnic area
  • Fitness center
  • Barbecue

General

  • Banquet
  • Smoking area
  • Rooftop terrace
  • Terrace

Accessibilty

  • Disabled access friendly
  • Braille or raised signage
  • Accessible parking

Public Facilities

  • Safety deposit box
  • Elevator

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quest NewQuay

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Available rooms at Quest NewQuay
221
Number of floors in Quest NewQuay
17
Another facilities in Quest NewQuay
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Quest NewQuay

What are available facilities at Quest NewQuay?
There are top facilites at Quest NewQuay such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Quest NewQuay?
The standard check-in time at Quest NewQuay is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
How many stars does Quest NewQuay have?
Quest NewQuay is a 4.0-star hotel.
How many floors does Quest NewQuay have?
Quest NewQuay has 17 floors.
How many rooms does Quest NewQuay have?
Quest NewQuay has 221 rooms in total.
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More Reviews from Other Guests in Quest NewQuay

Overall Ratings & Reviews Quest NewQuay

Traveloka (3)
Other sources (923)
9.2
Exceptional
From 923 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quest NewQuay

Number of reviews per page
20
40
Top reviews
Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

So convenient, clean, comfortable and generally excellent value for money. Have stayed there previously, and had the same excellent experience. Highly recommend.
Philip
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is a bit tired but ok. Check in was brusque.
Jacky
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great spot to stay. Cheaper parking close by
kim
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean , new and friendly. Great location. Will be back
STACEY
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room Comfy bed
Carmen
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

On site parking, needs to be clear with where to park as apparently, I parked in a permanent residence park but there was no signage to say so and I was only advised to park on level 1 nothing about signage.
Judy and Jerry
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Parking is secure, but the only issue that we had was parking on 1A and 2A getting our luggage up to the elevators. There are stairs. I would recommend that guests get their luggage out or load luggage on the first floor in the bays intended for registration. Our room was GREAT! It was roomy, clean, comfortable and quiet! Not sure how we rated a room on the 17th floor, but oh what a view! Thanks to the staff for meeting all of our needs!
Read More
Alex
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff helpful and my room was upgtaded.
Scott
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A wonderful place to stay!!!
Leena
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fantastic Service, friendly and caring staff
Jac
icon-with Children
with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent facilities. Easy access to Marvel and a grocery store for snacks after. Clean and spacious room.
Mary-Frances
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was lovely staying here. It was quiet and convenient. Staff were friendly. Loved having a balcony.
Von
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room, good location and friendly staff
Parsa
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It is probably an issue with Australia and not this hotel, but we were staying there during the Easter weekend for 4 days and we only got our room cleaned once, because the cleaners were off during the Easter… Other than that it was a great stay in a great location!!
SHIRLEY
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Have a very pleasant stay The room is spotless & all the staff are well mannered Definitely will book again
Enza
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

was happy with the room, happy to stay there again
Valarie
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The staff are super kind and supportive. I loved the harbour View. Fantastic Stay!!
Joanne
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Air con was good, but be aware you must keep the sliding door closed or it will turn off. Housekeeping do their job well, but communication between the desk and cleaning staff needs to be improved. All staff we interacted with were very friendly and helpful, eager to please. Awesome location, close to shops and trams. Plenty of food options nearby.
Read More
Steven
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location was good for access to the tram, room kitchen contents was mixed as was cleanliness as I was not happy with the initial room we were given. The bed was extremely comfortable and hot water aplenty. Free laundry room. Overall good value for money and the gentlemen on reception were helpful and friendly.
julie
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

A nice room with coffee and tea that's all we needed Close to the all smiles restaurant 1 or 2 mi Ute walk Got a little lost in the car park trying g to find way to our room Nice clean room with balcony y
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Quest NewQuay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Quest NewQuay

Traveloka (3)
Other sources (923)
9.2
Exceptional
From 923 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quest NewQuay

Number of reviews per page
20
40
Top reviews
Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

So convenient, clean, comfortable and generally excellent value for money. Have stayed there previously, and had the same excellent experience. Highly recommend.
Philip
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is a bit tired but ok. Check in was brusque.
Jacky
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great spot to stay. Cheaper parking close by
kim
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean , new and friendly. Great location. Will be back
STACEY
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room Comfy bed
Carmen
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

On site parking, needs to be clear with where to park as apparently, I parked in a permanent residence park but there was no signage to say so and I was only advised to park on level 1 nothing about signage.
Judy and Jerry
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Parking is secure, but the only issue that we had was parking on 1A and 2A getting our luggage up to the elevators. There are stairs. I would recommend that guests get their luggage out or load luggage on the first floor in the bays intended for registration. Our room was GREAT! It was roomy, clean, comfortable and quiet! Not sure how we rated a room on the 17th floor, but oh what a view! Thanks to the staff for meeting all of our needs!
Read More
Alex
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff helpful and my room was upgtaded.
Scott
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A wonderful place to stay!!!
Leena
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fantastic Service, friendly and caring staff
Jac
icon-with Children
with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent facilities. Easy access to Marvel and a grocery store for snacks after. Clean and spacious room.
Mary-Frances
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was lovely staying here. It was quiet and convenient. Staff were friendly. Loved having a balcony.
Von
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room, good location and friendly staff
Parsa
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It is probably an issue with Australia and not this hotel, but we were staying there during the Easter weekend for 4 days and we only got our room cleaned once, because the cleaners were off during the Easter… Other than that it was a great stay in a great location!!
SHIRLEY
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Have a very pleasant stay The room is spotless & all the staff are well mannered Definitely will book again
Enza
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

was happy with the room, happy to stay there again
Valarie
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The staff are super kind and supportive. I loved the harbour View. Fantastic Stay!!
Joanne
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Air con was good, but be aware you must keep the sliding door closed or it will turn off. Housekeeping do their job well, but communication between the desk and cleaning staff needs to be improved. All staff we interacted with were very friendly and helpful, eager to please. Awesome location, close to shops and trams. Plenty of food options nearby.
Read More
Steven
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location was good for access to the tram, room kitchen contents was mixed as was cleanliness as I was not happy with the initial room we were given. The bed was extremely comfortable and hot water aplenty. Free laundry room. Overall good value for money and the gentlemen on reception were helpful and friendly.
julie
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

A nice room with coffee and tea that's all we needed Close to the all smiles restaurant 1 or 2 mi Ute walk Got a little lost in the car park trying g to find way to our room Nice clean room with balcony y
Number of reviews per page
20
40