Seasons Botanic Gardens

We had an apartment for 8 nights, and it was really nice and comfy! Fantastic location! Friendly and accommodating staff. Pool was good for laps (with a lot of turns). VERY good value for the dollar - would stay there again in a heartbeat.

Good location for our requirements. Early morning wake up call was one knock on our door. Ordered food to the room, never turned up but we weren't charged for it though. Not all staff spoke great English

All went well

Okay location, poor customer service

Room very clean and staff very helpful

Room clean lack of cooking utensils and an oven rack Reception staff pleasant to deal with

Stayed in a two bedroom apartment. Large balcony but no chairs, staff at reception said to use dining room chairs but sign on room door said “no furniture on balcony” One bedroom didn’t have a clothes hanging rod in the closet Have to contact reception for items on the mini bar list Frumpy frayed furnishings Both bedrooms had view of cooling units etc No restaurant, cafe, or coffee except for powdered coffee in the room. The grounds of the botanical gardens are not very close. On the plus side the room was spacious and the pillows were great. I do not recommend this hotel.

Spacious rooms, quiet location. Very nice to be opposite the botanic gardens and a short tram ride or walk to the city. The Royal Domain cafe nearby is a convenient, good quality, friendly establishment serving great food and coffee.

Room was great and had such a nice view. Could clean the windows on the sliding door and balcony. Also having a full set of dishes and a egg flipper would make it better

Room was a bit shabby, needs an overhaul and deep clean. Didn’t look like the pics of some of the rooms that have been refreshed. Keys continually stopped working. Dishwasher was old and hard to operate without housekeeping showing us how. Cleaners forgot to replace towels when taking old ones. Overall it was fine for what we needed but not a grea experience overall.

Booked the room for the view & location to the Australian Open. Both were perfect. Service was outstanding as well.

Didn't know we were going to be charged a 1.5% fee for paying with a credit card. Would've been good to know before check-in.

Convenient room and location

This is our 3rd stay at this hotel. Quiet and safe area, close to the train station and teams. Swimming pool for kids to enjoy. The room was spacious with a balcony for fresh air. Comfortable beds. However the kitchen was lacking. Friendly staff. For a 2-bedroom, there was only one wine glass, a few cutlery, no knife, and limited utensils.

Great area, parking and room. The only issue was the water pressure

Poorly maintained property with major hygiene issues and terrible customer service. We booked a two bedroom apartment for 5 people and yet they only supplied beds for 4 people. The hotel blamed LastMinute for the mistake and claimed it was our problem to pay for at an exorbitant rate. They did provide additional bedding upon request so one child could sleep on the couch. In addition to this: -The shower over bath was corroding, -the carpet was so full of dust it puffs up in your face if you drop something on the floor, -there are greasy and grimey marks on the walls, - the bathroom grout and caulking are filthy, -the conditioner had chunks in it as though it had curdled - the spa is out of order -the ceiling in the pool area has fallen in and just been covered over with soft plastic -there are cracks and damage to the walls all through but especially in the pool area -the Wi-Fi didn’t work -dishwasher didn’t work -nothing more than free-to-air TV was surprising -the entire floor 5 stank horribly -previous customers prescription medication was still in the room highlighting lack of cleaning -gym facilities obviously not maintained This hotel has the feel of a dodgy 70’s motel and I have no idea how it has a 4 star rating- seriously think this needs review and potentially reporting. We stayed for one night and I’ve honestly stayed at many far better hostels. Good location. Facilities and service a total disappointment. We won’t be back and wouldn’t recommend it to anyone.

Staff friendly and helpful - I had no ice cube tray in the freezer!

Really close to the city and to St Kilda, really quiet and comfortable, staff were really nice and helpful, lots of transport within 5 minutes walk, thank you

Great faculties and close to everything in the CBD

We’re regular visitors here and it always ticks the boxes. Good access to the Botanical Gardens and a stroll or tram ride to the city.