The Resort @ Dolphin Heads

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7.4
/10
Pleasant
522 reviews

What Guests Say About Their Stay

Georgette

10.0
/ 10
Lovely stay quiet for an over night stay Pleased with the service and helpful to get me into my room

Tracy

10.0
/ 10
We loved our 1 night stay at the resort, the ocean side room provided us with a stunning view. The room was extremely clean. It is an older resort so the certain things were a bit dated like the bathroom, but it didn't take away from the room with beautiful decor. I would definitely stay again!

Cynthia

10.0
/ 10
Curtains had mould. Ants on bathroom walls and kitchen bench. Could not use kitchen facility as we did not have a stove in our room. $25 each for cocktails that bar staff had no idea how to make. No room service or any services were available. The view was great though. I would not recommend.
In the Area
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6 Beach Road, Mackay, Queensland, Australia, 4740

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Volleyball
Children pool
Swimming pool
Parking
Luggage storage
Garden
Barbecue
Picnic area
Disabled access friendly
The Resort @ Dolphin Heads is located in area / city Mackay.
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What's around The Resort @ Dolphin Heads

6 Beach Road, Mackay, Queensland, Australia, 4740
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Lobby The Resort @ Dolphin Heads
Exterior 2 The Resort @ Dolphin Heads

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General
In Mackay (Dolphin Heads)

Location
With a stay at The Resort @ Dolphin Heads in Mackay (Dolphin Heads), you'll be within a 5-minute drive of Eimeo Beach and Blacks Beach Park. This beach hotel is 2.8 mi (4.5 km) from Eimeo Road State School and 3.3 mi (5.3 km) from Northern Beaches Central Shopping Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Eimeo Beach - 2.2 km / 1.3 mi
Blacks Beach Park - 3.1 km / 1.9 mi
Eimeo Road State School - 4.4 km / 2.7 mi
Northern Beaches Central Shopping Centre - 5.3 km / 3.3 mi
Northern Beaches Bowls Club - 5.5 km / 3.4 mi
Hibiscus Shopping Centre - 6.5 km / 4.1 mi
Bucasia Beach - 7.5 km / 4.7 mi
Mount Pleasant Shopping Centre - 11.7 km / 7.3 mi
Echidna Nature Refuge - 12 km / 7.5 mi
Floodway Conservation Area - 12.6 km / 7.8 mi
Icon Cancer Centre Mackay - 13.5 km / 8.4 mi
Water Bird Habitat Conservation Area - 13.6 km / 8.4 mi
Reliance Creek National Park - 14.5 km / 9 mi
Pioneer Valley - 15.1 km / 9.4 mi
Jubilee Park - 15.8 km / 9.8 mi

The nearest major airport is Mackay, QLD (MKY) - 20.7 km / 12.9 mi

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a picnic area, barbecue grills, and a banquet hall.

Business Facilities
Featured amenities include luggage storage, laundry facilities, and coffee/tea in a common area. Planning an event in Mackay? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

Dining
Satisfy your appetite with seafood at Salt Restaurant/Bar, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and dine alfresco. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are served on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 50 individually decorated guestrooms, featuring refrigerators and microwaves. Rooms have private furnished balconies or patios. Flat-screen televisions with digital programming are available for your entertainment, and DVD players are also provided. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in The Resort @ Dolphin Heads

Facility

  • Outdoor pool
  • Poolside bar
  • Volleyball
  • Children pool
  • Swimming pool
Swimming Pool The Resort @ Dolphin Heads
Swimming Pool
Common Space The Resort @ Dolphin Heads
Common Space
Lobby The Resort @ Dolphin Heads
Lobby
Exterior The Resort @ Dolphin Heads
Exterior
Bedroom The Resort @ Dolphin Heads
Bedroom

Family-friendly Facilities

  • Children pool

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Barbecue
  • Picnic area
  • Garden
  • Pool sun loungers

Transportation

  • Limited parking

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Swimming pool
  • Smoking area
  • Parking
  • Banquet
  • Terrace

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby

Business Facilities

  • Conference center
  • Conference rooms

Hotel Services

  • Luggage storage

Sports and Recreations

  • Beach volleyball
  • Volleyball

Accommodation Policy & General Information in The Resort @ Dolphin Heads

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 8:00 AM to 9:00 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
Before 10:00

  • Fee for cooked-to-order breakfast: approximately AUD 5 to 22 for adults, and AUD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, By ocean, Cashless transactions are available, Contactless check-in is available, No elevators

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 23:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Resort @ Dolphin Heads
50
Number of floors in The Resort @ Dolphin Heads
2
Another facilities in The Resort @ Dolphin Heads
Children pool, Romantic proposal packages, Outdoor pool, Barbecue, Picnic area

Frequently asked question in The Resort @ Dolphin Heads

What is normal check-in & check-out time at The Resort @ Dolphin Heads?
The standard check-in time at The Resort @ Dolphin Heads is starting from 14:00 - 23:00 while the latest check-out time is at Before 10:00
Does The Resort @ Dolphin Heads provide breakfast?
Yes, The Resort @ Dolphin Heads provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Resort @ Dolphin Heads?
The Resort @ Dolphin Heads is a 3.5-star hotel.
How many floors does The Resort @ Dolphin Heads have?
The Resort @ Dolphin Heads has 2 floors.
How many rooms are available at The Resort @ Dolphin Heads?
The Resort @ Dolphin Heads has 50 rooms in total.
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More Reviews from Other Guests in The Resort @ Dolphin Heads

7.4
Pleasant
From 522 reviews
Cleanliness

7.0

Room Comfort

6.8

Service and Facilites

7.4

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Traveler Reviews The Resort @ Dolphin Heads

Number of reviews per page
20
40
Top reviews
Georgette
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely stay quiet for an over night stay Pleased with the service and helpful to get me into my room
Heather
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Needs renovating, showing its age.
Adam
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Only issue I had was the access door handle wouldnt lock properly. Other than that excellent resort. Will be coming back.
Keith
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fantastic location but very run down and seems to be run by remote control. We were there 2 nights and the only staff member we saw was a cleaner on the morning we left. Restaurant wasn’t open due to electrical issues, which is hardly surprising if you spend nothing on maintenance
Katelynn
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was dirty, the floors were so gross. we had no instructions on what to do the day of check in, we contacted the hotel and had to wait over 30 minutes for the receptionist lady, they didn’t even take payment so we had to call again to request payment. We also requested to change rooms and the lady was so rude to us about it, wouldn’t ever stay here again and there was bugs all around , need some pest control.
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Jan
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A beautiful, peaceful location with stunning views over the ocean. The grounds and pool were beautifully maintained and the lovely lady at the bar was friendly, welcoming and most helpful. What let this place down for us was the room. It needed an upgrade and was dirty.
Tracy
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We loved our 1 night stay at the resort, the ocean side room provided us with a stunning view. The room was extremely clean. It is an older resort so the certain things were a bit dated like the bathroom, but it didn't take away from the room with beautiful decor. I would definitely stay again!
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful position lovely staff but very dated
Kyra
icon-with Partner
with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room with a view was amazing, shower flooded every time when used it, the bar and restaurant where never open, pillows where very thin, Rooms need updating as there was paint off walls, there was no communication to staff that we where coming
Justin
icon-with Partner
with Partner
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Dolphin Heads is an awesome spot to stay. Rooms are clean and have great views.They do not have a reception for checking in guests. Once there you get left on your own to figure out where you are staying although the staff can be helpful once located
Rixhard
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

No gear to wash dishes or t towels
Cynthia
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Curtains had mould. Ants on bathroom walls and kitchen bench. Could not use kitchen facility as we did not have a stove in our room. $25 each for cocktails that bar staff had no idea how to make. No room service or any services were available. The view was great though. I would not recommend.
melinda
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Room needed better cleaning bed was like sleeping on a rock
Craig
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Everything was good just under staff
Michelle
icon-with Partner
with Partner
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room was in need of a decent clean. Thick dust on bathroom vent and on framed pictures in room. Sheer curtain mouldy and falling apart. Entry door sticks badly. Linen was clean and basic cleaning done. Such a shame this resort is run down. We booked as it said there was a restaurant but it was closed. The pool was beautiful and the grounds and gardens are well kept. Room was dated but we didn't care about that, it just needed a good clean and maintenance done. No beach access as only rock walls.
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Jessica
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Communication from property was great
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

No reception but lady at bar courteous and helpful
Shontay
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Room was nice and clean
Rabeca
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The room was spotless; however, we had a problem with the water in the bathroom. It took us a long time to shower because, for some reason, the water would stop coming out, and we had to wait for it to start again.
Skye
icon-Leisure
Leisure
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Room was great, very clean. Beautiful view of the beach.
Number of reviews per page
20
40

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Exterior 4 The Resort @ Dolphin Heads

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