Serrazul Hotel

Hotels
9.2
/10
Exceptional
902 reviews

What Guests Say About Their Stay

Letícia

10.0
/ 10
A localização é maravilhosa, café da manhã delicioso, piscina aquecida, hotel bem limpo. No geral amamos. Único problema é que tem que pagar estacionamento por dia e o recepcionista da tarde parece que tá sempre de mau humor.
See translation

Eduardo

10.0
/ 10
A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.

Keila

10.0
/ 10
Everything was great. Just noisy because of their construction but the hotel is great!
In the Area
See Map
Rua Garibaldi, 152, Centro, Gramado, Rio Grande do Sul, Brazil, 95670-000

Main Facilities

See more
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Serrazul Hotel is located in area / city Gramado. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Serrazul Hotel

Rua Garibaldi, 152, Centro, Gramado, Rio Grande do Sul, Brazil, 95670-000
Discover More Places
Lobby Serrazul Hotel
Lobby 2 Serrazul Hotel

Discover More About Serrazul Hotel

General


Near Mirante do Belvedere

Location


With a stay at Serrazul Hotel in Gramado (Gramado City Centre), you'll be steps from Gramado Covered Street and Gramado Central Avenue. This family-friendly hotel is 0.1 mi (0.1 km) from Orchids Park and 0.1 mi (0.1 km) from Gramado City Hall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Gramado Central Avenue - 0.1 km / 0.1 mi
Orchids Park - 0.1 km / 0.1 mi
Gramado City Hall - 0.1 km / 0.1 mi
Mirante do Belvedere - 0.2 km / 0.1 mi
Gramado Covered Street - 0.2 km / 0.1 mi
Nicoletti Square - 0.2 km / 0.1 mi
Sao Pedro Church - 0.3 km / 0.2 mi
Palace of Festivals - 0.3 km / 0.2 mi
Parish Matrix of Saint Peter - 0.4 km / 0.2 mi
Santa Claus Village - 0.4 km / 0.2 mi
Igreja do Relogio - 0.4 km / 0.2 mi
Etnias Square - 0.4 km / 0.3 mi
Rua Torta - 0.4 km / 0.3 mi
Belvedere Viewpoint - 0.5 km / 0.3 mi
Green Land - 0.5 km / 0.3 mi

The nearest airports are:
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 65.3 km / 40.6 mi
Salgado Filho Intl. Airport (POA) - 111.1 km / 69 mi

Facilities


Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 152 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Serrazul Hotel

Swimming Pool Serrazul Hotel
Swimming Pool
Entertainment Facility Serrazul Hotel
Entertainment Facility
Fitness Center Serrazul Hotel
Fitness Center
Common Space Serrazul Hotel
Common Space
Lobby Serrazul Hotel
Lobby

Things to Do

  • TV lounge
  • Indoor pool
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Kids and Pets

  • Babysitting
  • Children facilities

Family-friendly Facilities

  • Kids club

Transportation

  • Valet parking

Connectivity

  • Free WiFi

General

  • Banquet

Business Facilities

  • Conference center

Accommodation Policy & General Information in Serrazul Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Serrazul Hotel
152
Number of floors in Serrazul Hotel
3
Another facilities in Serrazul Hotel
TV lounge, Indoor pool, Garden, Sauna, Steam room

Frequently asked question in Serrazul Hotel

What are available facilities at Serrazul Hotel?
There are top facilites at Serrazul Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Serrazul Hotel?
The standard check-in time at Serrazul Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Serrazul Hotel provide breakfast?
Yes, Serrazul Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Serrazul Hotel?
Serrazul Hotel is a 4.0-star hotel.
How many floors does Serrazul Hotel have?
Serrazul Hotel has 3 floors.
See All

More Reviews from Other Guests in Serrazul Hotel

9.2
Exceptional
From 902 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Serrazul Hotel

Number of reviews per page
20
40
Top reviews
Henrique
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

.
Francisco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Great location and excellent staff
Letícia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

A localização é maravilhosa, café da manhã delicioso, piscina aquecida, hotel bem limpo. No geral amamos. Único problema é que tem que pagar estacionamento por dia e o recepcionista da tarde parece que tá sempre de mau humor.
marcus
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Excellent, modern
Eduardo
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Keila
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Everything was great. Just noisy because of their construction but the hotel is great!
Cristine
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Atendimento excelente. Café da manhã perfeito. O Hotel é antigo e está em obras, mas não atrapalhou a estadia. Localizado no coração de Gramado onde é possível passear e ir a bons restaurantes a pé.
Andrea Luciana
icon-Leisure
Leisure
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Excellent place to stay
Francisco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Great location and wonderful service.
Carlos
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

Beautiful hotel, rooms and bathrooms to old, vacuum is to loud.food is great, nobody speaks English.
Andre
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

Ótima experiencia, hotel muito bem localizado, ótimas áreas de lazer, limpo e pessoal com atendimento/atenção nota 10!! voltarei com certeza!!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 259 week(s) ago

Expedia Group verified review

I recommend. Strong points: breakfast and staff.
Ana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 283 week(s) ago

Hotels.com verified review

Café da manhã gostoso, quarto bom, banheiro grande. Só fiquei um pouco triste (apesar de entender) que toda a parte extra (kids, piscina, sauna) estava fechado por causa do COVID. Acho que deveria funcionar por sistema de reserva, escolhi o hotel por causa dos extras e acabei não usufruindo. Acabou saindo caro sendo que usei só para dormir, se eu soubesse antes, teria escolhido um mais simples
Read More
Wilson
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

Excelente!
Diego
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 296 week(s) ago

Expedia Group verified review

Ótimo atendimento excelente café, local muito lipo é organizado , atendimento de primeira super indico
Silvana
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Sim
Andrea Luiza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Os quartos foram renovados e as acomodações são amplas, modernas e muito confortáveis. O atendimento é excelente, assim como a localização, e o café da manhã é espetacular!
Tirzá
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

O quarto muito bom, funcionários gentis, ótima localização e excelente café da manhã.
Marcia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

equipe
Eric
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel muito bom, quarto confortável, ótimos serviços e comodidades.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Serrazul Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved
9.2
Exceptional
From 902 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Serrazul Hotel

Number of reviews per page
20
40
Top reviews
Henrique
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

.
Francisco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Great location and excellent staff
Letícia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

A localização é maravilhosa, café da manhã delicioso, piscina aquecida, hotel bem limpo. No geral amamos. Único problema é que tem que pagar estacionamento por dia e o recepcionista da tarde parece que tá sempre de mau humor.
marcus
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Excellent, modern
Eduardo
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Keila
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Everything was great. Just noisy because of their construction but the hotel is great!
Cristine
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Atendimento excelente. Café da manhã perfeito. O Hotel é antigo e está em obras, mas não atrapalhou a estadia. Localizado no coração de Gramado onde é possível passear e ir a bons restaurantes a pé.
Andrea Luciana
icon-Leisure
Leisure
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Excellent place to stay
Francisco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Great location and wonderful service.
Carlos
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

Beautiful hotel, rooms and bathrooms to old, vacuum is to loud.food is great, nobody speaks English.
Andre
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

Ótima experiencia, hotel muito bem localizado, ótimas áreas de lazer, limpo e pessoal com atendimento/atenção nota 10!! voltarei com certeza!!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 259 week(s) ago

Expedia Group verified review

I recommend. Strong points: breakfast and staff.
Ana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 283 week(s) ago

Hotels.com verified review

Café da manhã gostoso, quarto bom, banheiro grande. Só fiquei um pouco triste (apesar de entender) que toda a parte extra (kids, piscina, sauna) estava fechado por causa do COVID. Acho que deveria funcionar por sistema de reserva, escolhi o hotel por causa dos extras e acabei não usufruindo. Acabou saindo caro sendo que usei só para dormir, se eu soubesse antes, teria escolhido um mais simples
Read More
Wilson
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

Excelente!
Diego
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 296 week(s) ago

Expedia Group verified review

Ótimo atendimento excelente café, local muito lipo é organizado , atendimento de primeira super indico
Silvana
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Sim
Andrea Luiza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Os quartos foram renovados e as acomodações são amplas, modernas e muito confortáveis. O atendimento é excelente, assim como a localização, e o café da manhã é espetacular!
Tirzá
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

O quarto muito bom, funcionários gentis, ótima localização e excelente café da manhã.
Marcia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

equipe
Eric
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel muito bom, quarto confortável, ótimos serviços e comodidades.
Number of reviews per page
20
40