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Great location, spacious room with kitchen, dining table, and living room. Very recommended.

Second time staying here. Very good. All staff are helpful. I can remember three names: Tom, Stella, and Nikki.

Friendly staff, English speaking. Check-in is smooth and got a free room upgrade to a higher floor. Complimentary mini-bar from the reception. Breakfast variety is top-notch; they have lots of Chinese porridge selections, noodles, and Western options are all available. Separate bathroom and toilet area. The bathroom area has a shower and bathtub. The hotel provided Balmain amenities. The bed is comfortable, and the room is in a minimalist style. The location is within walking distance to the West Bund area.

Excellent hotel, clean, and perfect facilities. The location is very strategic so down to the ground floor directly to the pedestrian street of Nanjing Road. Shanghai Shopping Center. Car All Free Day, every day.

Good place to stay, excellent location, excellent service, breakfast has many choices and is delicious.

The hotel is nice, luxury, clean, comfortable, good service.

Good service. Good location. The room is also clean. Next to theanjanj road is great for walking, lots of local and outdoor food. Near huang changmiao and boarding the river ... and renmingguang chang. Alright

Location is good. Close to Metro Station and Yu Yuan Garden. Clean and good service

Hotel staff are very friendly. Always helping us with finding and delivering our parcel from Taobao up to our room!

This stay is suitable for families on trips. The rooms are very clean, the area is spacious, and Nanjing People's Road is just a 9-minute walk from the hotel. The concierge is very accommodating, and everyone knows English well. Taobao packages are also kept safe here.

The Pudong Shangri-La Hotel in Shanghai offers a truly exceptional experience, combining elegance, luxury, and unparalleled service. Located in the heart of the city’s bustling financial district, the hotel boasts stunning views of the Huangpu River and the iconic skyline, including the famous Oriental Pearl Tower and the Lujiazui area. The rooms are spacious and elegantly designed, with a perfect blend of contemporary style and traditional comfort. Every detail is thoughtfully considered, from the plush bedding to the modern amenities. The service at the hotel is outstanding, with attentive staff ensuring that every need is met promptly and with care. Dining at the Pudong Shangri-La is a treat, with a range of restaurants offering both international and authentic Chinese cuisine. The hotel’s signature Chinese restaurant, "Jade on 36," is a standout, serving exquisite dishes with a stunning view of the city. The hotel's breakfast buffet is also renowned for its variety and quality, offering everything from freshly baked pastries to made-to-order omelets. For relaxation, the hotel features a full-service spa, an indoor pool, and a well-equipped fitness center. Guests can unwind in style while enjoying the views or indulge in some of the luxurious treatments available. The Pudong Shangri-La is ideally located, offering easy access to nearby shopping districts, cultural sites, and entertainment venues, making it perfect for both business and leisure travelers. With its top-tier facilities, impeccable service, and prime location, this hotel remains one of the finest options for a luxurious stay in Shanghai.

For the first night, I only got a king bed, but they accommodated me for the rest of my 5-day stay in a 2-single bed room. I also placed some orders through the app, and the concierge, especially Davin, helped me well. Thank you. See you on the next trip. (My family and I have been staying here for almost the past 25 years every time we come to Shanghai)

Very cute and pretty hotel. Great location and walking distance to station and the Bund. They asked to upgrade my room and definitely best decision.