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W Suzhou
Hotels
9.0
/10
Exceptional
93 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Bernie
10.0
/ 10
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Chloe
10.0
/ 10
Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
In the Area
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Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Wuzhong Qu, Suzhou, Jiangsu, China, 215021
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in W Suzhou
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Per room per night (excl. taxes & fees)
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What's around W Suzhou
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Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Wuzhong Qu, Suzhou, Jiangsu, China, 215021
Discover More About W Suzhou
Location
W Suzhou is located in area / city Wuzhong Qu.
About W Suzhou
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from W Suzhou exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at W Suzhou.
All facilities in W Suzhou
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Indoor pool
- Garden
- Shops
- Health club
- Spa
- Steam room
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
General
- Banquet
- Terrace
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in W Suzhou
Important Note
- Fee for buffet breakfast: approximately CNY 198 per person
- Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Administrative fee: CNY 0 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at W Suzhou | 379 |
Number of floors in W Suzhou | 38 |
Another facilities in W Suzhou | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in W Suzhou
What are available facilities at W Suzhou?
There are top facilites at W Suzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at W Suzhou?
The standard check-in time at W Suzhou is starting from From 15:00 while the latest check-out time is at Before 12:00
Does W Suzhou provide breakfast?
Yes, W Suzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in W Suzhou
Other sources (93)
9.0
Exceptional
From 93 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
8.8
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Traveler Reviews W Suzhou
Number of reviews per page
20
40
Top reviews
Pansy
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Conveyance of the location
Tao
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Excellent
Verified traveler
10.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Ran
Leisure Family
8.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Mark
Business
6.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening.
Further, no cream in the container in the bathroom (a pain to call for more).
Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
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Bernie
10.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Dashan
Business
8.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring.
Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out!
However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways!
Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned.
Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
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Chloe
Friends and Family
10.0
/10
Reviewed 218 week(s) ago
Hotels.com verified review
Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Janet
Friends and Family
10.0
/10
Reviewed 226 week(s) ago
Hotels.com verified review
Love my stay. It was perfect. Super comfortable and clean.
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 237 week(s) ago
Expedia Group verified review
In room coffee (French press) is a mess and below expectations for such upscale hotel room
Andy
Friends and Family
10.0
/10
Reviewed 255 week(s) ago
Hotels.com verified review
Very good location and very nice service
sabrina
Friends and Family
10.0
/10
Reviewed 285 week(s) ago
Hotels.com verified review
As usual very good
Verified traveler
Leisure Family
8.0
/10
Reviewed 286 week(s) ago
Expedia Group verified review
The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.
NEBruno
Business
10.0
/10
Reviewed 287 week(s) ago
Expedia Group verified review
Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.
Kin Wah Thomas
Business
6.0
/10
Reviewed 302 week(s) ago
Hotels.com verified review
I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on 31 Aug (Sat) in TORO LOCO. However the waitress couldn't find my record of having free breakfast, so I tell her to check my free offering from your computer system. Ridiculously that she keeps on asking me the name of the check in-receptionist :( ? what?
The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!
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Joe
Leisure with Friends
8.0
/10
Reviewed 303 week(s) ago
Expedia Group verified review
Hotel is great. Management is very good. Service still needs to be improved.
M.M
Leisure with Children
10.0
/10
Reviewed 319 week(s) ago
Expedia Group verified review
It was disappointing that the power supply of the hair dryer was broken.
P
10.0
/10
Reviewed 346 week(s) ago
Expedia Group verified review
We were very lucky and got upgraded to a very nice suite.
Only wish the windows were clean on the outside so I can take better photos of the sunrise and the lake.
sandy
10.0
/10
Reviewed 352 week(s) ago
Expedia Group verified review
Very comfortable, automatic toilet with heated seat. Good bar and restaurants
Seyeoun
10.0
/10
Reviewed 354 week(s) ago
Hotels.com verified review
It was good i tried late night meal , it was little bit expensive but really delicious
I like hotel bar and service too good
And spa!! Really nice service
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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