Fenix Hotel

Hotels
8.2
/10
Very Good
157 reviews

What Guests Say About Their Stay

Barbara

10.0
/ 10
Very friendly, helpful, happy staff! The room and the bed was excellent. It is petfriendly. The food was good.

Alex

10.0
/ 10
I stayed at the Fenix hotel with my family. We have a great experience, the attention of the staff was excellent, the hotel was clean as well as our rooms. The breakfast was varied and the staff was attentive to stocking the food during it. Although the area is high traffic, the rooms we were assigned allowed us to rest without interruptions. I'll be back in the future!

Sandra

10.0
/ 10
Nice hotel close to historic center of Quito, close to the bus station and restaurants. Comfortable and nice place
In the Area
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Queseras del Medio E11-205, Frente al Hospital Militar, Quito, Pichincha, Ecuador, 170150

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Near House of Ecuadorian Culture
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What's around Fenix Hotel

Queseras del Medio E11-205, Frente al Hospital Militar, Quito, Pichincha, Ecuador, 170150
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Lobby Fenix Hotel
Lobby 2 Fenix Hotel

Discover More About Fenix Hotel

General


Near House of Ecuadorian Culture

Location


Fenix Hotel is in the heart of Quito, within a 5-minute walk of National Polytechnic School and Pontificia Catholic University of Ecuador. This family-friendly hotel is 0.4 mi (0.6 km) from Concentración Deportiva de Pichincha and 0.5 mi (0.9 km) from University Andina Simón Bolívar.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

National Polytechnic School - 0.2 km / 0.1 mi
Pontificia Catholic University of Ecuador - 0.3 km / 0.2 mi
Weilbauer Museum - 0.5 km / 0.3 mi
State Attorney General - 0.5 km / 0.3 mi
Concentración Deportiva de Pichincha - 0.5 km / 0.3 mi
University Andina Simón Bolívar - 0.6 km / 0.4 mi
El Ejido Park - 0.6 km / 0.4 mi
General Rumiñahui Coliseum - 0.6 km / 0.4 mi
Ecuador Central Bank Museum - 0.6 km / 0.4 mi
Teatro El Agora - 0.7 km / 0.4 mi
National Assembly of Ecuador - 0.7 km / 0.5 mi
La Mariscal Craft Market - 0.8 km / 0.5 mi
House of Ecuadorian Culture - 0.9 km / 0.5 mi
Teatro Sucre - 0.9 km / 0.6 mi
Eugenio Espejo Convention Center - 0.9 km / 0.6 mi

The preferred airport for Fenix Hotel is Mariscal Sucre Intl. Airport (UIO) - 35.4 km / 22 mi

Facilities


Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Quito? This hotel has 215 square feet (20 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy international cuisine at Bennu Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 50 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Fenix Hotel

Entertainment Facility Fenix Hotel
Entertainment Facility
Fitness Center Fenix Hotel
Fitness Center
Functional Hall Fenix Hotel
Functional Hall
Common Space Fenix Hotel
Common Space
Lobby Fenix Hotel
Lobby

Hotel Services

  • Laundry service
  • Wedding service
  • Porter
  • 24-hour Receptionist
  • Concierge

Transportation

  • Area shuttle
  • Airport transfer
  • Storage
  • Valet parking

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Business facilities
  • Conference center
  • Conference rooms
  • Business center

General

  • Banquet
  • Reception hall
  • Parking

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel

Things to Do

  • Romantic proposal packages
  • Fitness center

Sports and Recreations

  • Game room
  • Pool or Snooker

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Fenix Hotel

Important Note
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

  • Fee for full breakfast: approximately USD 10.27 for adults and USD 10.27 for children
  • Airport shuttle fee: USD 67.20 per vehicle (roundtrip)
  • Pet fee: USD 17.25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Parking height restrictions apply, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fenix Hotel
50
Number of floors in Fenix Hotel
7
Another facilities in Fenix Hotel
Laundry service, Wedding service, Porter, 24-hour Receptionist, Concierge

Frequently asked question in Fenix Hotel

What are available facilities at Fenix Hotel?
There are top facilites at Fenix Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fenix Hotel?
The standard check-in time at Fenix Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Fenix Hotel provide breakfast?
Yes, Fenix Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fenix Hotel?
Fenix Hotel is a 3.5-star hotel.
How many floors does Fenix Hotel have?
Fenix Hotel has 7 floors.
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More Reviews from Other Guests in Fenix Hotel

8.2
Very Good
From 157 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

7.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Fenix Hotel

Number of reviews per page
20
40
Top reviews
Alexandra Isabel
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Velan room
Byron
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything
Jorge
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes 👍
David
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This is a decent hotel. Very basic. Nothing special, but clean and safe.
Well
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Al momento del arribo al hotel al recepcionista no le gustó q llegue con una reserva y busco la manera de cobrarme un adicional y lo hizo. Aparte me dieron una habitación vieja nada q ver la relación costo beneficio. NO LO RECOMIENDO PARA NADA!!!!
Barbara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very friendly, helpful, happy staff! The room and the bed was excellent. It is petfriendly. The food was good.
Cleber
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Its ok
Carlos A.
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent
Gerald
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Family-friendly
ximena
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We didn’t get the room we reserved, it was only one with that description I showed them the picture they said it was taken, the room was small. We didn’t get the drink we had in the reservation by Expedia. The food in the restaurant was terrible and expensive, the breakfast eggs uncooked and the bread old. The early check in was half of the booking price plus taxes. The front desk staff was not that great, however the housekeeper was nice
Read More
Gerald
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very nice
Luisana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Por medio de la aplicación yo reservé una habitación que tenía una cama queen, sin embargo cuando llegamos nos asignaron una cama de dos plazas que resultó incomoda para nosotros, el personal del hotel me indicó que como había reservado por la aplicación las condiciones cambiaban, pero esto no me parece que sea lo adecuado, porque la aplicación nunca me dio ningún aviso de que las condiciones iban a cambiar. Así que considero que este tipo de situaciones deben ser resueltas con los hoteles y dar una solución a los huespedes.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Excelente
Jose
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Food was terrible
Erika
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Very clean and safe hotel. Staff is very attentive.
Juan
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

The friendly and professional staff
George
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Close to everything
Alex
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

I stayed at the Fenix hotel with my family. We have a great experience, the attention of the staff was excellent, the hotel was clean as well as our rooms. The breakfast was varied and the staff was attentive to stocking the food during it. Although the area is high traffic, the rooms we were assigned allowed us to rest without interruptions. I'll be back in the future!
Read More
Francisco
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

Me gustó mucho la atención del personal. Siempre atentos.
Roberto
10.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

There are not too many places to get food at walking distance.
Number of reviews per page
20
40

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Others 4 Fenix Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
8.2
Very Good
From 157 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

7.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fenix Hotel

Number of reviews per page
20
40
Top reviews
Alexandra Isabel
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Velan room
Byron
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything
Jorge
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes 👍
David
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This is a decent hotel. Very basic. Nothing special, but clean and safe.
Well
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Al momento del arribo al hotel al recepcionista no le gustó q llegue con una reserva y busco la manera de cobrarme un adicional y lo hizo. Aparte me dieron una habitación vieja nada q ver la relación costo beneficio. NO LO RECOMIENDO PARA NADA!!!!
Barbara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very friendly, helpful, happy staff! The room and the bed was excellent. It is petfriendly. The food was good.
Cleber
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Its ok
Carlos A.
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent
Gerald
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Family-friendly
ximena
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We didn’t get the room we reserved, it was only one with that description I showed them the picture they said it was taken, the room was small. We didn’t get the drink we had in the reservation by Expedia. The food in the restaurant was terrible and expensive, the breakfast eggs uncooked and the bread old. The early check in was half of the booking price plus taxes. The front desk staff was not that great, however the housekeeper was nice
Read More
Gerald
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very nice
Luisana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Por medio de la aplicación yo reservé una habitación que tenía una cama queen, sin embargo cuando llegamos nos asignaron una cama de dos plazas que resultó incomoda para nosotros, el personal del hotel me indicó que como había reservado por la aplicación las condiciones cambiaban, pero esto no me parece que sea lo adecuado, porque la aplicación nunca me dio ningún aviso de que las condiciones iban a cambiar. Así que considero que este tipo de situaciones deben ser resueltas con los hoteles y dar una solución a los huespedes.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Excelente
Jose
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Food was terrible
Erika
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Very clean and safe hotel. Staff is very attentive.
Juan
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

The friendly and professional staff
George
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Close to everything
Alex
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

I stayed at the Fenix hotel with my family. We have a great experience, the attention of the staff was excellent, the hotel was clean as well as our rooms. The breakfast was varied and the staff was attentive to stocking the food during it. Although the area is high traffic, the rooms we were assigned allowed us to rest without interruptions. I'll be back in the future!
Read More
Francisco
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

Me gustó mucho la atención del personal. Siempre atentos.
Roberto
10.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

There are not too many places to get food at walking distance.
Number of reviews per page
20
40