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Macdonald Old England Hotel & Spa

Hotels
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8.0
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Tracey

10.0
/ 10
The hotel was in a perfect location only downside our room was so hot 🔥 when we said about it they said yes that room tends to be hot next time tell them you don't want that room! Also there was a large hair in amongst the toast we didn't complain at breakfast but on checking out said and was told if we had said you could have had something free off breakfast menu! Wouldn't stop us going back though .

kevin

10.0
/ 10
Lovely hotel room was cleaned every day all the amenities are good staff very helpful

Emma

10.0
/ 10
Loved our stay at the hotel, the family room was perfect and clean, great location, great pool kids loved it will definitely stay here again
In the Area
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23 Church Street, Windermere, South Lakeland, Cumbria, England, LA23 3DF

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Macdonald Old England Hotel & Spa is a good choice when you are visiting Windermere. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Macdonald Old England Hotel & Spa

23 Church Street, Windermere, South Lakeland, Cumbria, England, LA23 3DF
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Lobby Macdonald Old England Hotel & Spa
Exterior 2 Macdonald Old England Hotel & Spa

Discover More About Macdonald Old England Hotel & Spa

General
Near Old Laundry Theatre

Location
When you stay at Macdonald Old England Hotel & Spa in Windermere, you'll be on a lake, just steps from Lake Windermere and Bowness Pier. This family-friendly hotel is 0.5 mi (0.9 km) from Windermere Jetty Museum of Boats, Steam and Stories and 1.6 mi (2.6 km) from Blackwell, The Arts & Crafts House.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Windermere - 0.1 km / 0.1 mi
Bowness Pier - 0.1 km / 0.1 mi
Old Laundry Theatre - 0.2 km / 0.1 mi
World of Beatrix Potter - 0.3 km / 0.2 mi
Windermere Jetty Museum of Boats, Steam and Stories - 0.8 km / 0.5 mi
Windermere Ferry - 2 km / 1.2 mi
Windermere Golf Club - 2.1 km / 1.3 mi
Claife Viewing Station and Windermere West Shore - 2.5 km / 1.6 mi
Blackwell, The Arts & Crafts House - 2.5 km / 1.6 mi
Lyth Valley - 2.7 km / 1.7 mi
Orrest Head - 3.5 km / 2.2 mi
Holehird Gardens - 4.1 km / 2.5 mi
Hill Top Farm - 4.7 km / 2.9 mi
Treetop Trek - 5.4 km / 3.3 mi
Brockhole - the Lake District Visitor Centre - 5.5 km / 3.4 mi

The preferred airport for Macdonald Old England Hotel & Spa is Manchester Airport (MAN) - 144.7 km / 89.9 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this Georgian hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Windermere? This hotel has 4973 square feet (462 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Grab a bite to eat at the hotel's restaurant, where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8 AM to 10 AM for a fee.

Rooms
Stay in one of 106 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Macdonald Old England Hotel & Spa

Swimming Pool Macdonald Old England Hotel & Spa
Swimming Pool
Entertainment Facility Macdonald Old England Hotel & Spa
Entertainment Facility
Fitness Center Macdonald Old England Hotel & Spa
Fitness Center
Functional Hall Macdonald Old England Hotel & Spa
Functional Hall
Common Space Macdonald Old England Hotel & Spa
Common Space

Family-friendly Facilities

  • Children pool

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Outdoor facilities
  • Spa
  • Health club
  • Garden
  • Library
  • Sauna
  • Steam room

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Transportation

  • Secure parking

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Conference rooms

Sports and Recreations

  • Fitness center
  • Game room

Accommodation Policy & General Information in Macdonald Old England Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 7:00 AM to 6:30 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately GBP 18.00 per person
  • Secured self parking fee: GBP 25.00 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Macdonald Old England Hotel & Spa
106
Number of floors in Macdonald Old England Hotel & Spa
4
Another facilities in Macdonald Old England Hotel & Spa
Children pool, Romantic proposal packages, Indoor pool, Outdoor facilities, Spa

Frequently asked question in Macdonald Old England Hotel & Spa

What are available facilities at Macdonald Old England Hotel & Spa?
There are top facilites at Macdonald Old England Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Macdonald Old England Hotel & Spa?
The standard check-in time at Macdonald Old England Hotel & Spa is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Macdonald Old England Hotel & Spa provide breakfast?
Yes, Macdonald Old England Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Macdonald Old England Hotel & Spa?
Macdonald Old England Hotel & Spa is a 4.0-star hotel.
How many floors does Macdonald Old England Hotel & Spa have?
Macdonald Old England Hotel & Spa has 4 floors.
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More Reviews from Other Guests in Macdonald Old England Hotel & Spa

Overall Ratings & Reviews Macdonald Old England Hotel & Spa

Traveloka (1)
Other sources (1,000)
8.0
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.2

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Traveler Reviews Macdonald Old England Hotel & Spa

Number of reviews per page
20
40
Top reviews
Victoria
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Not so great bits - Considering the high price of the room, the room we were allocated was very small in comparison to the other rooms The English breakfast was sadly tasteless and we felt we were an inconvenience to the breakfast staff when waiting to be seated and ordering toast etc Parking is not on site (tight to enter and keypad is very low) charged at £25 per stay and only valid for 1 hour after checkout Good bits - great central location, room and bathroom was well equipped, maintained and very clean, the lounge area has lovely views across the lake
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Tracey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was in a perfect location only downside our room was so hot 🔥 when we said about it they said yes that room tends to be hot next time tell them you don't want that room! Also there was a large hair in amongst the toast we didn't complain at breakfast but on checking out said and was told if we had said you could have had something free off breakfast menu! Wouldn't stop us going back though .
Read More
Kanika
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was not very clean. Breakfast only has English options and no variety of fruits at all. Nor do they timely re stock fruits. Rooms were dirty. We found used tissue on first day on kids bunk bed. The staff is cold and not very warm in general. The look on their face is figure out things on your own.
Stewart
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very tired hotel needs major revamp. Staff friendly and polite. Good size room bed on a severe slant as was the room floor furniture tired
joseph bernard
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great position convenient for local facilities helpful staff
Tonye
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Average hotel but well located close to the water front as well as to the bars and restaurants
christopher
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Avoid staying here in summer there's no air conditioning and the car parking is £25 a night also the staff are rude
Pou I
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Extremely good location, bus stop, restaurant, supermarket, lake cruise center, just few minutes walking distance to reach out.
Alison
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is in a beautiful location and grounds were lovely to sit in and relax. Excellent for getting to the key parts of Bowness especially marina for boat trips. Most staff were good - housekeeping, bar staff and some of the restaurant in particular, but Breakfast could have been served with a little more urgency and so disappointing that our breakfast on day 2 didn’t arrive at all. Hotel has the potential to be beautiful but needs a thorough refurb and tidy up. Overpriced parking at £25 a day.
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kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel room was cleaned every day all the amenities are good staff very helpful
Emma
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved our stay at the hotel, the family room was perfect and clean, great location, great pool kids loved it will definitely stay here again
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely rooms and staff. Working AC units in each room!
Karla
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The Macdonald old England is a very tired hotel in desperate need of refurbishment, it certainly lives up to its name of “old”. The staff look tired and fed up. I requested a cot for my room in advance and was told via email that a cot would be provided but no cot in the room when we arrived. When I asked at reception the staff member almost rolled his eyes and reluctantly said he would try and find a cot, the attitude was unhelpful. The elevator is small and smells awful, like literal garbage when you step inside. The breakfast was average at best, a small portion of cooked breakfast and a small selection of underwhelming pastries and cereal. The only positive was that the rooms appeared well cleaned as was the rest of the hotel. Overall, disappointing.
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martin
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Top quality hotel in a brilliant location, absolutely loved it here. We didn’t find a better bar to have a drink in or a better restaurant to eat in, all perfect… with a wonderful view over the lake too! The leisure facilities really helped too, the pool was a proper pool you could actually swim in! My only (very slight) observation might be that it did look a bit tired in places, with a bit of paint peeling off here and there.
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Robbie
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

If your travelling with kids and want to use the pool be aware of the opening times! Check in is 1600, pool time for kids closes at 1700. Check out is 1100 and kids opening time is 1000. Really poor if you are here for the one night and were planning on using it. Car park is £25 to use however we saw multiple of the local businesses punching in the code and parking their cars. The council car park across from Beatrix Potter was £11 for over night parking. Breakfast has a limit option on the cooked front and the continental was pretty much empty by 0900, toast in a basket is three bits of toast cut up and it came cold. Premier Inn breakfasts and service majorly trumped this. Hotel really does need a revamp and brought up to modern times, i guess the "Old" in the name lets you get away with it. Disappointing stay and value for money only felt on the location point albeit park your car 5 mins walk away.
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SEAN GRAEME
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Just ok all round..
Jill
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very comfortable and clean… beds really good but hotel needs a refurb… still enjoyed our stay.
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel location was A+++. Staff were fantastic. Would highly recommend!
Hanya
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent location. Room and bathroom were basic but clean and the rooms without lake view were very dark. Staff were excellent but overworked as hotel was clearly understaffed. Special mention for Ahmed at front desk and Matthew at bar and chamber staff who were very accommodating despite the limited resources. Breakfast was underwhelming, badly organised with little variety and laughable choices of pastries and an abundance of cereals at the expense of any other option. The fruit basket had the same three pieces of fruit throughout our stay. The cereal bowls were either wet or had the previous day’s breakfast stuck on them. Any orders for eggs had to be requested and some were subject to an extra charge which is unheard of when breakfast is included in a high class establishment. The windowsill in the dining room was a feast of dead flies, the carpet full of crumbs from the previous night and most of the upholstery on the chairs was stained and because of the staffing issues breakfast orders were extremely slow . The carpet throughout was dark and dusty and there was a musty aroma on all floors. The best maintained area of the hotel was the Elemis Spa. Management were obviously cutting costs into the wrong places: only offering us one key card per room, the lack of extensive amenities in the bathroom (by request only), no slippers in the rooms and the absence of room phones and inability to call front desk. Overall could have been more consistent.
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Mandy
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Morning awaking with a visit from two doves. Don’t leave the window open.
Number of reviews per page
20
40

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Exterior 4 Macdonald Old England Hotel & Spa

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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