Macdonald Old England Hotel & Spa

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8.0
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Purnima

10.0
/ 10
This hotel is at the prime location.We could reach any place from the hotel without car. Though the proprty is old style, however, the room was spacious with all the facilities. Staff was quite friendly and helpful. Would definitely like to stay here for my next visit

Josephine

10.0
/ 10
Such a beautiful hotel , staff were very friendly and the breakfast overlooking the lake was stunning

Alisdair

10.0
/ 10
Lovely hotel with outstanding outlook on the edge of Lake Windermere and in the centre of Bowness.
In the Area
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23 Church Street, Windermere, South Lakeland, Cumbria, England, LA23 3DF

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Macdonald Old England Hotel & Spa is a good choice when you are visiting Windermere. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Macdonald Old England Hotel & Spa

23 Church Street, Windermere, South Lakeland, Cumbria, England, LA23 3DF
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Lobby Macdonald Old England Hotel & Spa
Exterior 2 Macdonald Old England Hotel & Spa

Discover More About Macdonald Old England Hotel & Spa

Discover the Charm of Macdonald Old England Hotel & Spa

Welcome to the Macdonald Old England Hotel & Spa, a distinguished destination offering an unforgettable experience in the heart of England, United Kingdom. This exquisite hotel provides a perfect blend of classic elegance and modern comfort, making it an ideal choice for both leisure and business travelers seeking a memorable stay. Room rates at Macdonald Old England Hotel & Spa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Macdonald Old England Hotel & Spa Location

Nestled in the picturesque Lake District, specifically in the charming town of Windermere, the Macdonald Old England Hotel & Spa boasts a prime location. Situated at 23 Church Street, Windermere, South Lakeland, Cumbria, England, LA23 3DF, it offers breathtaking views of Lake Windermere and the surrounding fells. The hotel is conveniently located just a short stroll from the vibrant town center, providing easy access to local shops, cafes, and attractions. For those arriving by car, major road networks are easily accessible, and the nearest significant transit hub is Windermere Railway Station, located approximately 1 mile away, making it a convenient point for onward travel. The atmosphere here is one of serene beauty, offering a tranquil escape while remaining close to the lively pulse of this popular Lakeland destination.

Macdonald Old England Hotel & Spa Facilities & Services

Facilities for guests at Macdonald Old England Hotel & Spa are designed to ensure a comfortable and enjoyable stay. The hotel offers a range of amenities to cater to every need.
  • A luxurious spa and wellness center, offering a variety of treatments and therapies to rejuvenate mind and body. (Operating hours: 9:00 AM - 7:00 PM, additional fees apply for treatments).
  • An indoor swimming pool, perfect for a refreshing dip or a relaxing swim. (Operating hours: 7:00 AM - 9:00 PM, complimentary for guests).
  • A well-equipped fitness center for guests who wish to maintain their workout routine. (Operating hours: 7:00 AM - 9:00 PM, complimentary for guests).
  • Elegant dining options, including a fine-dining restaurant and a more casual bar.
  • Complimentary Wi-Fi access throughout the hotel.
  • Free parking space is available for guests.
  • Concierge services to assist with bookings and local recommendations.

Macdonald Old England Hotel & Spa Room Types

The room types of Macdonald Old England Hotel & Spa offer a variety of options to suit every preference. Guests can choose from elegantly appointed rooms and suites, each designed with comfort and style in mind.
  • Classic Rooms:

    Available with Lake View or Garden View. These rooms are non-smoking and some feature a bathtub.
  • Superior Rooms:

    Offering enhanced space and amenities, with options for Lake View or Garden View. These rooms are non-smoking and include a bathtub.
  • Deluxe Rooms:

    These spacious rooms provide the most stunning Lake Views and are non-smoking. A bathtub is included in all Deluxe Rooms.
  • Suites:

    For an extra touch of luxury, our suites offer separate living areas and premium amenities, with breathtaking Lake Views. All suites are non-smoking and feature a bathtub.
The hotel does not currently offer pet-friendly rooms.

Macdonald Old England Hotel & Spa Dining & Restaurants

Indulge your palate at the Macdonald Old England Hotel & Spa with its exceptional dining experiences. The hotel features a signature restaurant and a charming bar, both offering delightful culinary journeys.
  • The Lake View Restaurant:

    Experience fine dining with a menu that showcases the best of British cuisine, using fresh, seasonal ingredients. Enjoy panoramic views of Lake Windermere as you dine. Estimated price per person: PHP 2,500 - PHP 4,000. Operating hours: Dinner served from 6:30 PM to 9:30 PM.
  • The Terrace Bar:

    A relaxed setting perfect for enjoying a light meal, afternoon tea, or a selection of fine wines and spirits. Enjoy the beautiful surroundings and a more casual atmosphere. Estimated price per person: PHP 1,000 - PHP 2,000. Operating hours: 11:00 AM to 11:00 PM.

Macdonald Old England Hotel & Spa Nearby Attractions and Activities

The Macdonald Old England Hotel & Spa is ideally situated to explore the natural beauty and cultural richness of the Lake District. Here are some must-visit attractions and activities in the vicinity:
  • Lake Windermere Cruises:

    Embark on a scenic boat trip across England's largest natural lake, offering unparalleled views of the surrounding fells and charming villages.
  • The World of Beatrix Potter Attraction:

    A delightful experience for all ages, bringing to life the beloved characters and stories of Beatrix Potter.
  • Windermere Jetty Museum:

    Discover the fascinating history of steam-powered boats and maritime heritage on the shores of Lake Windermere.
  • Orrest Head:

    Enjoy a relatively easy hike to this viewpoint for spectacular panoramic vistas of Windermere and the surrounding landscape.
  • Grasmere Village:

    Visit the picturesque village once home to the poet William Wordsworth, explore its quaint shops and historic sites.
If you are looking for other activities around Macdonald Old England Hotel & Spa, check out the best deals on Traveloka: Recommended activities in Lake District!

How to Get to Macdonald Old England Hotel & Spa from the Airport

Getting to the Macdonald Old England Hotel & Spa is straightforward, with several convenient options available from the nearest major airports, such as Manchester Airport (MAN).
  • Hotel Private Airport Transfer:

    For the most seamless and comfortable journey, the hotel offers a private airport transfer service. This can be arranged in advance directly with the hotel. Estimated price: PHP 15,000 - PHP 25,000, depending on vehicle type and distance. You can also explore airport transfer services for competitive rates.
  • Train:

    Take a train from Manchester Airport to Windermere Railway Station. The journey typically involves one or two changes and takes approximately 2 to 3 hours. From Windermere Station, a short taxi ride (around 5-10 minutes) will bring you to the hotel. Estimated train fare: PHP 2,000 - PHP 4,000.
  • Taxi/Ride-hailing Service:

    A direct taxi or ride-hailing service from Manchester Airport to the hotel is available. This is the most convenient but also the most expensive option. Estimated taxi fare: PHP 12,000 - PHP 20,000.
  • Car Rental:

    Renting a car at the airport provides the most flexibility for exploring the Lake District during your stay. The drive from Manchester Airport to the hotel is approximately 1.5 to 2 hours, depending on traffic.

Summary of Why You Should Choose to Stay at Macdonald Old England Hotel & Spa

Choosing the Macdonald Old England Hotel & Spa for your next getaway promises an experience filled with relaxation, luxury, and stunning natural beauty.
  • Prime Location:

    Enjoy breathtaking views of Lake Windermere and easy access to local attractions.
  • Exceptional Facilities:

    Indulge in the spa, take a dip in the pool, or stay active at the fitness center.
  • Elegant Accommodation:

    Relax in beautifully appointed rooms and suites designed for ultimate comfort.
  • Fine Dining:

    Savor delicious cuisine at the hotel's acclaimed restaurants.
  • Tranquil Ambiance:

    Escape the everyday and immerse yourself in the serene beauty of the Lake District.
Discover the best Room availability at Macdonald Old England Hotel & Spa and start planning your dream vacation. Booking Macdonald Old England Hotel & Spa is simple and convenient through Traveloka. Book budget hotels in Easily book domestic and international flights at low prices

All facilities in Macdonald Old England Hotel & Spa

Bar, Cafe and Lounge Macdonald Old England Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool Macdonald Old England Hotel & Spa
Swimming Pool
Entertainment Facility Macdonald Old England Hotel & Spa
Entertainment Facility
Fitness Center Macdonald Old England Hotel & Spa
Fitness Center
Functional Hall Macdonald Old England Hotel & Spa
Functional Hall

Things to Do

  • Indoor pool
  • Spa
  • Health club
  • Garden
  • Library
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Conference rooms

Sports and Recreations

  • Fitness center
  • Game room

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Macdonald Old England Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Macdonald Old England Hotel & Spa
106
Number of floors in Macdonald Old England Hotel & Spa
4
Another facilities in Macdonald Old England Hotel & Spa
Indoor pool, Spa, Health club, Garden, Library

Frequently asked question in Macdonald Old England Hotel & Spa

What are available facilities at Macdonald Old England Hotel & Spa?
There are top facilites at Macdonald Old England Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Macdonald Old England Hotel & Spa?
The standard check-in time at Macdonald Old England Hotel & Spa is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Macdonald Old England Hotel & Spa provide breakfast?
Yes, Macdonald Old England Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Macdonald Old England Hotel & Spa?
Macdonald Old England Hotel & Spa is a 4.0-star hotel.
How many floors does Macdonald Old England Hotel & Spa have?
Macdonald Old England Hotel & Spa has 4 floors.
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More Reviews from Other Guests in Macdonald Old England Hotel & Spa

8.0
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Macdonald Old England Hotel & Spa

Number of reviews per page
20
40
Top reviews
Daniel
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel showing its age but lake view rooms very nice. Clean and tidy but older part of the hotel could do with full refurbish. Breakfast lovely and evening meal reasonable. Drinks very expensive.
Elizabeth
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice breakfast and wonderful view across the lake.
Nichola
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our view was awful from our room . Ground floor rm 12 . Looked out on to pub that’s was closed. Renavation work . A big pile of scrap . The room it’s self was lovely .
Leigh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast menu had sufficient choice and everything you would expect. However the breakfast buffet selection was limited but not poor. Probably lacked more options like more fruit, cooked meats, croissants, etc.
Grace
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Walls paper thin, could hear everything in the rooms next to us. Tv didn’t work because of the signal. Could not sleep because of the noise.
Purnima
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is at the prime location.We could reach any place from the hotel without car. Though the proprty is old style, however, the room was spacious with all the facilities. Staff was quite friendly and helpful. Would definitely like to stay here for my next visit
Tawqeer
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast only starts at 07:30 and is cooked to order so if you are hoping for an early start this can be a problem. Also if it is a busy time then this can really mean a delay from the time you order to actually getting the breakfast: 45 mins on one day The pool is lovely but can be rented out to local swimmers so your access can be restricted. Gym is pretty good. Views are amazing from the lounger and from some rooms. Parking is not onsite and is a surprising 25 pounds per night: there are cheaper, closer car parks especially if the electric chargers in the hotel car park are unavailable
Read More
Josephine
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Such a beautiful hotel , staff were very friendly and the breakfast overlooking the lake was stunning
Dorothy
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I just want to point out that the bathroom tiled floor needs grouting, it’s a germ collector. Otherwise everything good
Alisdair
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely hotel with outstanding outlook on the edge of Lake Windermere and in the centre of Bowness.
Shaun
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A great hotel in a fantastic location. Our room had a lake view. The spa was also very nice. The hotel is in walking distance to everything you need, including parking.
Robert Lovell
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great view
Chris
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Some of the staff were super helpful but some of the staff weren’t suited for how
Graham
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Yes everything and everyone is good
Liam
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Everything about this say was perfect. The staff were lovely, the room was beautifull with the view over the lake and was very clean and tidy. The food was delicious. We will be stopping again when we are in your direction
Tony
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Will start with the negatives first. 1. Parking after I booked was £25 per night which you don't have to go with, opted for parking in Glebe Road for £21.60 for 3 days which is a 5 minute walk from the hotel, all amenities are within a 5 minute walk from the hotel so no need to drive anywhere. 2. Breakfast was nice but most of the options on the menu are with a £5 supplement added on top if you've already paid for B&B. 3. Spa facilities are not what you would expect for the price, consists of a swimming pool and a place to receive treatments nothing more, little disappointing if I'm honest. These are the only 3 negatives. Hotel very clean and the room we booked was very nice, staff were really friendly. We didn't have food in the hotel apart from breakfast so can not comment on this or drinks as we enjoyed the restaurants and bars within walking distance from the hotel, atmosphere around the area was brilliant. Already looking at booking our next stay and wouldn't hesitate staying at the Macdonald Old England again apart from the first three negatives hotel was really nice. Was a bit sceptical after reading some reviews but our experience was brilliant.
Read More
Andrea
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location, beautiful views from lounge and breakfast rooms. Little bit tired in places but would recommend
Jeremy
icon-with Partner
with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Breakfast was quite a poor standard. Improve variety of everything and increase the stations. Install a decent coffee machine to give a variety of drinks rather than the insanely strong pot of coffee that was too strong to stir never mind drink. Install toasters and bread station with bread loaf selection and artisanal rolls. Hot trays with large scale food production rather than individual serve to table. Lose the tinned fruit and serve fresh produce. It’s mean and outdated. Guests expect a very good breakfast and this was not.
Read More
Peter
icon-Family
Family
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Good afternoon, I am sending an email in regards to my stay at the Macdonald Old England Hotel and Spa last night, checking out this morning where we had 2 bedrooms. Unfortunately, the experience was extremely disappointing and fell well below the standard expected of your hotel. Throughout the night, we were subjected to persistent loud pigeon cooing and repeated thudding against the window, which was jammed shut and very dirty. Although bird deterrent spikes were fitted to the window still, a section was clearly broken or missing, allowing pigeons and black birds to sit there throughout the night, repeatedly banging against the window and causing constant noise. This disturbance continued for hours and made sleep almost impossible. In addition to this, there were loud banging noises from downstairs during the early hours, as well as clearly intoxicated guests causing significant disruption in the hallway at around 2:00 am. The combined impact of these issues resulted in a severely broken night’s sleep. A quiet, comfortable room is a basic expectation, and the level of disruption experienced was completely unacceptable. We are extremely unhappy with this stay and feel it represents a failure in both guest management and basic maintenance. Given the circumstances, I am requesting a full refund for the night. I would appreciate this matter being taken seriously and look forward to your prompt response. Kind regards, Peter Buxton Room 240 and 239
Read More
David
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Dear McDonald Team, We booked our stay to enjoy the pool and spa facilities. On arrival, we found the pool was extremely cold due to a boiler fault and unusable. We were not informed of this before arrival or at check-in. This significantly affected our stay and meant the break did not meet expectations. We believe a partial refund, discount, or a complimentary night would be fair compensation and look forward to your response. Kind regards, David
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Macdonald Old England Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Macdonald Old England Hotel & Spa

Number of reviews per page
20
40
Top reviews
Daniel
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel showing its age but lake view rooms very nice. Clean and tidy but older part of the hotel could do with full refurbish. Breakfast lovely and evening meal reasonable. Drinks very expensive.
Elizabeth
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice breakfast and wonderful view across the lake.
Nichola
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our view was awful from our room . Ground floor rm 12 . Looked out on to pub that’s was closed. Renavation work . A big pile of scrap . The room it’s self was lovely .
Leigh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast menu had sufficient choice and everything you would expect. However the breakfast buffet selection was limited but not poor. Probably lacked more options like more fruit, cooked meats, croissants, etc.
Grace
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Walls paper thin, could hear everything in the rooms next to us. Tv didn’t work because of the signal. Could not sleep because of the noise.
Purnima
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is at the prime location.We could reach any place from the hotel without car. Though the proprty is old style, however, the room was spacious with all the facilities. Staff was quite friendly and helpful. Would definitely like to stay here for my next visit
Tawqeer
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast only starts at 07:30 and is cooked to order so if you are hoping for an early start this can be a problem. Also if it is a busy time then this can really mean a delay from the time you order to actually getting the breakfast: 45 mins on one day The pool is lovely but can be rented out to local swimmers so your access can be restricted. Gym is pretty good. Views are amazing from the lounger and from some rooms. Parking is not onsite and is a surprising 25 pounds per night: there are cheaper, closer car parks especially if the electric chargers in the hotel car park are unavailable
Read More
Josephine
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Such a beautiful hotel , staff were very friendly and the breakfast overlooking the lake was stunning
Dorothy
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I just want to point out that the bathroom tiled floor needs grouting, it’s a germ collector. Otherwise everything good
Alisdair
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely hotel with outstanding outlook on the edge of Lake Windermere and in the centre of Bowness.
Shaun
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A great hotel in a fantastic location. Our room had a lake view. The spa was also very nice. The hotel is in walking distance to everything you need, including parking.
Robert Lovell
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great view
Chris
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Some of the staff were super helpful but some of the staff weren’t suited for how
Graham
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Yes everything and everyone is good
Liam
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Everything about this say was perfect. The staff were lovely, the room was beautifull with the view over the lake and was very clean and tidy. The food was delicious. We will be stopping again when we are in your direction
Tony
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Will start with the negatives first. 1. Parking after I booked was £25 per night which you don't have to go with, opted for parking in Glebe Road for £21.60 for 3 days which is a 5 minute walk from the hotel, all amenities are within a 5 minute walk from the hotel so no need to drive anywhere. 2. Breakfast was nice but most of the options on the menu are with a £5 supplement added on top if you've already paid for B&B. 3. Spa facilities are not what you would expect for the price, consists of a swimming pool and a place to receive treatments nothing more, little disappointing if I'm honest. These are the only 3 negatives. Hotel very clean and the room we booked was very nice, staff were really friendly. We didn't have food in the hotel apart from breakfast so can not comment on this or drinks as we enjoyed the restaurants and bars within walking distance from the hotel, atmosphere around the area was brilliant. Already looking at booking our next stay and wouldn't hesitate staying at the Macdonald Old England again apart from the first three negatives hotel was really nice. Was a bit sceptical after reading some reviews but our experience was brilliant.
Read More
Andrea
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location, beautiful views from lounge and breakfast rooms. Little bit tired in places but would recommend
Jeremy
icon-with Partner
with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Breakfast was quite a poor standard. Improve variety of everything and increase the stations. Install a decent coffee machine to give a variety of drinks rather than the insanely strong pot of coffee that was too strong to stir never mind drink. Install toasters and bread station with bread loaf selection and artisanal rolls. Hot trays with large scale food production rather than individual serve to table. Lose the tinned fruit and serve fresh produce. It’s mean and outdated. Guests expect a very good breakfast and this was not.
Read More
Peter
icon-Family
Family
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Good afternoon, I am sending an email in regards to my stay at the Macdonald Old England Hotel and Spa last night, checking out this morning where we had 2 bedrooms. Unfortunately, the experience was extremely disappointing and fell well below the standard expected of your hotel. Throughout the night, we were subjected to persistent loud pigeon cooing and repeated thudding against the window, which was jammed shut and very dirty. Although bird deterrent spikes were fitted to the window still, a section was clearly broken or missing, allowing pigeons and black birds to sit there throughout the night, repeatedly banging against the window and causing constant noise. This disturbance continued for hours and made sleep almost impossible. In addition to this, there were loud banging noises from downstairs during the early hours, as well as clearly intoxicated guests causing significant disruption in the hallway at around 2:00 am. The combined impact of these issues resulted in a severely broken night’s sleep. A quiet, comfortable room is a basic expectation, and the level of disruption experienced was completely unacceptable. We are extremely unhappy with this stay and feel it represents a failure in both guest management and basic maintenance. Given the circumstances, I am requesting a full refund for the night. I would appreciate this matter being taken seriously and look forward to your prompt response. Kind regards, Peter Buxton Room 240 and 239
Read More
David
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Dear McDonald Team, We booked our stay to enjoy the pool and spa facilities. On arrival, we found the pool was extremely cold due to a boiler fault and unusable. We were not informed of this before arrival or at check-in. This significantly affected our stay and meant the break did not meet expectations. We believe a partial refund, discount, or a complimentary night would be fair compensation and look forward to your response. Kind regards, David
Read More
Number of reviews per page
20
40