Osborne Hotel

Lovely hotel, breakfast cooked to order. Friendly staff. Good choice of places to eat nearby.

I had a wonderful stay at this hotel, and I cannot praise the staff enough for their kindness and support. I arrived late around 9:00 PM with my electric car battery running critically low. Even though the hotel doesn't officially have EV charging facilities, the staff member on duty went above and beyond to help me out. He was incredibly thoughtful and offered to let me charge the car using a three-pin plug from the building. While I chose not to use that specific method, I was so impressed by the gesture. It is rare to find a team so willing to think outside the box and offer creative solutions just to ensure a guest is taken care of. Highlights: • Customer Service: Top-tier and very empathetic. • Atmosphere: Welcoming and supportive from the moment I checked in. • Reliability: You can tell the staff truly care about the guest experience. They really do go the extra mile to satisfy their customers. I highly recommend staying here if you value genuine hospitality!

Helpful and friendly staff. Breakfast is always good and cooked fresh. We try staying here as often as we can when we are in Newcastle. Jesmond is a 20 minute walk away from the centre of Newcastle. With bus and metro transport options also available. Can’t rate the hotel or area highly enough.