Pullman Liverpool

Hotels
9.3
/10
Exceptional
1,029 reviews

What Guests Say About Their Stay

Andrew

10.0
/ 10
Missing a pool/spa, otherwise a fantastic hotel & superb location for a stay in Liverpool or a corporate event. We have been looked after wonderfully by all the team, thank you!

Tracey

10.0
/ 10
Clean room, great view down the Mersey from hotel room and the restaurant evening meal 10/10

Marcus

10.0
/ 10
Overall, very happy with the stay. Good location, very clean, nice bathroom. Minor comments are to add more lighting to the bathrooms (they are a little dark) and put more attention to enhancing the fitness space.
In the Area
See Map
Monarchs Quay, Liverpool, England, L3 4FP

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Pullman Liverpool is a hotel is located at Liverpool. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Pullman Liverpool

Monarchs Quay, Liverpool, England, L3 4FP
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Lobby Pullman Liverpool
Lobby 2 Pullman Liverpool

Discover More About Pullman Liverpool

General


Near M&S Bank Arena

Location


With a stay at Pullman Liverpool, you'll be centrally located in Liverpool, steps from ACC Liverpool and M&S Bank Arena. This hotel is 0.6 mi (1 km) from Royal Albert Dock and 0.7 mi (1.1 km) from The Beatles Story Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

ACC Liverpool - 0.1 km / 0.1 mi
M&S Bank Arena - 0.2 km / 0.1 mi
Wheel of Liverpool - 0.3 km / 0.2 mi
Royal Albert Dock - 0.4 km / 0.3 mi
The Beatles Story Museum - 0.5 km / 0.3 mi
Grosvenor Casino Liverpool - 0.6 km / 0.4 mi
BT Convention Centre - 0.6 km / 0.4 mi
Tate Liverpool - 0.6 km / 0.4 mi
Merseyside Maritime Museum - 0.7 km / 0.5 mi
Chinatown - 0.9 km / 0.5 mi
Liverpool ONE - 0.9 km / 0.6 mi
Museum of Liverpool - 1 km / 0.6 mi
Baltic Market - 1.1 km / 0.7 mi
Port of Liverpool Building - 1.2 km / 0.7 mi
Liverpool Pier Head Ferry Terminal - 1.2 km / 0.8 mi

The nearest airports are:
John Lennon Airport (LPL) - 14.5 km / 9 mi
Chester (CEG-Hawarden) - 59.1 km / 36.7 mi
Manchester Airport (MAN) - 59.2 km / 36.8 mi

The preferred airport for Pullman Liverpool is John Lennon Airport (LPL).

Facilities


Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a reception hall.

Business Facilities


Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM for a fee.

Rooms


Stay in one of 216 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Pullman Liverpool

Bar, Cafe and Lounge Pullman Liverpool
Bar, Cafe and Lounge
Fitness Center Pullman Liverpool
Fitness Center
Functional Hall Pullman Liverpool
Functional Hall
Common Space Pullman Liverpool
Common Space
Lobby Pullman Liverpool
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Outdoor facilities
  • TV lounge
  • Fitness center

Food and Drinks

  • Vegetarian meal
  • Breakfast

Business Facilities

  • Meeting rooms
  • Computer station

Connectivity

  • Free WiFi

General

  • Reception hall

Accessibilty

  • Accessibility equipment

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Pullman Liverpool

Important Note
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), Contactless check-out is available, LGBTQIA+ friendly, Green Key (Foundation for Environmental Education), No rollaway/extra beds available, Parking height restrictions apply, Essential workers only - NO

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pullman Liverpool
216
Number of floors in Pullman Liverpool
8
Another facilities in Pullman Liverpool
Laundry service, Luggage storage, Express check-out, Porter, 24-hour Receptionist

Frequently asked question in Pullman Liverpool

What are available facilities at Pullman Liverpool?
There are top facilites at Pullman Liverpool such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Pullman Liverpool?
The standard check-in time at Pullman Liverpool is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pullman Liverpool provide breakfast?
Yes, Pullman Liverpool provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pullman Liverpool?
Pullman Liverpool is a 4.0-star hotel.
How many floors does Pullman Liverpool have?
Pullman Liverpool has 8 floors.
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More Reviews from Other Guests in Pullman Liverpool

Overall Ratings & Reviews Pullman Liverpool

Traveloka (1)
Other sources (1,028)
9.4
Exceptional
From 1,028 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pullman Liverpool

Number of reviews per page
20
40
Top reviews
Jason
icon-Business
Business
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was dirty, stains in bathroom plate in doorway, carpets old and dirty, itchy all night in bed. Location is greasy for liverpool docks but a long walk to the city shopping like Liverpool One. Far better hotels in the city. Was fist out in a room tha I refused! Paid more for a similar standard room but an amazing dock view- that was the best thing about the stay and it was superb view wise.
Read More
Andrew
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Missing a pool/spa, otherwise a fantastic hotel & superb location for a stay in Liverpool or a corporate event. We have been looked after wonderfully by all the team, thank you!
Tracy
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy walk to all of the attractions and shops. Can be a little windy being close to the Mersey. It is nicely located just away from the City centre to have some quiet at the end of the day. We were made to feel very welcome by all the staff, the rooms were comfortable and had everything we needed, I thnk they could do with a refresh, but this did not spoil our stay.
Read More
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Such a shame to score as only ok, as previously when staying at the Pullman we have really enjoyed everything about our stay and this time there were still positives but also some negatives sadly. Positives: warm welcome from all the staff team, lovely food in the restaurant and when I say lovely I really mean AMAZING. Great location, handy yet expensive ish parking (£18 overnight). Negatives: air con/heating didn’t work, no hot water for the shower, the room service breakfast was ice cold and really not worth the extra cost for room service as I’m guessing the breakfast was just picked from the buffet. Such a shame as the negatives left a sour taste and spoiled our otherwise top impression of the Pullman Liverpool.
Read More
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Five night stay, over weekend missed one day housekeeping with sign on door.
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, great view down the Mersey from hotel room and the restaurant evening meal 10/10
Betty
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff ate lovely
Sam
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Fantastic view from the room and great bathroom
Marcus
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Overall, very happy with the stay. Good location, very clean, nice bathroom. Minor comments are to add more lighting to the bathrooms (they are a little dark) and put more attention to enhancing the fitness space.
duncan
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean large room.
Lee
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great service, hotel and room were excellent.
Zena
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were very helpful. Room was clean. Had a lovely view across the mersey. Bed was very comfortable. Did not have breakfast so cannot comment.
Alana Ellen
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean and they provided us with requested upgrade. All staff were extremely helpful and lovely. No complaints
Angela
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A comfortable, clean hotel. Good breakfast. Great for a one night stay.
R
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great. Parking was expensive and only one way entry couldn’t go in and out during parked time. Good tourist location
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A great hotel, ideally located for the Arena and the Albert Dock area, rooms great, staff friendly and helpful. Could not fault our stay!
david
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great service, very modern rooms! Good location!
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We love this hotel ❤️
Dawn
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This hotel on the surface had everything but although the staff were great there were a few fails. Food was bland and staff were extremely pushed, those that were working. Room was well appointed and large but water pressure was very poor. Wifi not great.
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel stay was great, bigger than average room and bathroom which for a city hotel is unusual. Staff were very friendly and helpful in particular the concierge was outstanding. The only negative was upon check-in the reception computer crashed just as payment was made so had to make 2nd payment which although was assured only one payment would be taken, in fact two payments were taken. Hotel has agreed to refund the second amount which I am still waiting to receive.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Pullman Liverpool

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Pullman Liverpool

Traveloka (1)
Other sources (1,028)
9.4
Exceptional
From 1,028 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pullman Liverpool

Number of reviews per page
20
40
Top reviews
Jason
icon-Business
Business
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was dirty, stains in bathroom plate in doorway, carpets old and dirty, itchy all night in bed. Location is greasy for liverpool docks but a long walk to the city shopping like Liverpool One. Far better hotels in the city. Was fist out in a room tha I refused! Paid more for a similar standard room but an amazing dock view- that was the best thing about the stay and it was superb view wise.
Read More
Andrew
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Missing a pool/spa, otherwise a fantastic hotel & superb location for a stay in Liverpool or a corporate event. We have been looked after wonderfully by all the team, thank you!
Tracy
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy walk to all of the attractions and shops. Can be a little windy being close to the Mersey. It is nicely located just away from the City centre to have some quiet at the end of the day. We were made to feel very welcome by all the staff, the rooms were comfortable and had everything we needed, I thnk they could do with a refresh, but this did not spoil our stay.
Read More
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Such a shame to score as only ok, as previously when staying at the Pullman we have really enjoyed everything about our stay and this time there were still positives but also some negatives sadly. Positives: warm welcome from all the staff team, lovely food in the restaurant and when I say lovely I really mean AMAZING. Great location, handy yet expensive ish parking (£18 overnight). Negatives: air con/heating didn’t work, no hot water for the shower, the room service breakfast was ice cold and really not worth the extra cost for room service as I’m guessing the breakfast was just picked from the buffet. Such a shame as the negatives left a sour taste and spoiled our otherwise top impression of the Pullman Liverpool.
Read More
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Five night stay, over weekend missed one day housekeeping with sign on door.
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, great view down the Mersey from hotel room and the restaurant evening meal 10/10
Betty
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff ate lovely
Sam
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Fantastic view from the room and great bathroom
Marcus
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Overall, very happy with the stay. Good location, very clean, nice bathroom. Minor comments are to add more lighting to the bathrooms (they are a little dark) and put more attention to enhancing the fitness space.
duncan
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean large room.
Lee
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great service, hotel and room were excellent.
Zena
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were very helpful. Room was clean. Had a lovely view across the mersey. Bed was very comfortable. Did not have breakfast so cannot comment.
Alana Ellen
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean and they provided us with requested upgrade. All staff were extremely helpful and lovely. No complaints
Angela
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A comfortable, clean hotel. Good breakfast. Great for a one night stay.
R
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great. Parking was expensive and only one way entry couldn’t go in and out during parked time. Good tourist location
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A great hotel, ideally located for the Arena and the Albert Dock area, rooms great, staff friendly and helpful. Could not fault our stay!
david
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great service, very modern rooms! Good location!
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We love this hotel ❤️
Dawn
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This hotel on the surface had everything but although the staff were great there were a few fails. Food was bland and staff were extremely pushed, those that were working. Room was well appointed and large but water pressure was very poor. Wifi not great.
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel stay was great, bigger than average room and bathroom which for a city hotel is unusual. Staff were very friendly and helpful in particular the concierge was outstanding. The only negative was upon check-in the reception computer crashed just as payment was made so had to make 2nd payment which although was assured only one payment would be taken, in fact two payments were taken. Hotel has agreed to refund the second amount which I am still waiting to receive.
Read More
Number of reviews per page
20
40