The Franklin London - Starhotels Collezione is a hotel is located at Kensington.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
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The Franklin
Hotels
9.2
/10
Exceptional
473 reviews
What Guests Say About Their Stay
Alidad
10.0
/ 10
Great Staff, clean room, great location....I would stay there again on y next trip to London.
Debra
10.0
/ 10
Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums.
Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
Laura
10.0
/ 10
The staff was wonderful! Everything was top notch. I would highly recommend this place!
In the Area
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24 Egerton Gardens, Kensington, Central London, London, England, SW3 2DB
Main Facilities
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AC
Restaurant
WiFi
Available Room Types in The Franklin
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What's around The Franklin
24 Egerton Gardens, Kensington, Central London, London, England, SW3 2DB
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Discover More About The Franklin
Location
The Franklin London - Starhotels Collezione is a hotel is located at Kensington.
About The Franklin London - Starhotels Collezione
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Savor your favorite dishes with special cuisines from The Franklin London - Starhotels Collezione exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Franklin London - Starhotels Collezione is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Franklin London - Starhotels Collezione.
All facilities in The Franklin
Others
Public Facilities
- Restaurant
- Room service
- WiFi in public area
- Late check-out
General
- AC
- Non-smoking room
Hotel Services
- Money changer
- Multilingual staff
Kids and Pets
- Pets allowed
Transportation
- Security
Accessibilty
- Disabled access friendly
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in The Franklin
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
11:00 - 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 - 12:00 |
Available rooms at The Franklin | 35 |
Another facilities in The Franklin | Room service, WiFi in public area, Late check-out, Non-smoking room, Money changer |
Frequently asked question in The Franklin
What are available facilities at The Franklin?
There are top facilites at The Franklin such as AC, Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Franklin?
The standard check-in time at The Franklin is starting from From 15:00 while the latest check-out time is at 11:00 - 12:00
What is the star rating of The Franklin?
The Franklin is a 5.0-star hotel.
How many rooms are available at The Franklin?
The Franklin has 35 rooms in total.
Does The Franklin provide late check-out?
Yes, late check-out is available at The Franklin, subject to availability. Please contact the hotel directly to arrange this.
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More Reviews from Other Guests in The Franklin
Overall Ratings & Reviews The Franklin
Other sources (473)
9.2
Exceptional
From 473 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
10.0
Service and Facilites
9.4
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Traveler Reviews The Franklin
Number of reviews per page
20
40
Top reviews
Alidad
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great Staff, clean room, great location....I would stay there again on y next trip to London.
Lisa
with Partner
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Everything that was under the staff’s control was great. Only downside was that we were assaulted by cigarette smoke from another guest the first 3 days. Staff finally tracked down the source and our room was smoke free for the remaining days.
Jonathan
with Partner
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Very friendly staff
Claire
with Partner
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Loved it, amazing amazing staff. Needs a pool or hot tub but it's amazing
Elizabeth
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Fantastic staff
Lynne
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Room was beautiful and staff were great except for staff in bar. Wasn’t very welcoming and my drink wasn’t quite right. Otherwise everything else great.
Brad
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great staff, great location
Jeff
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
The staff was very helpful and treated us like a royalty.
Deborah Ruth
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The room itself was excellent, quiet, clean and well cared for. The main restaurant lacked energy or music to entice us to have a meal or even a beverage.
We did not appreciate on check out this morning the suggestion of a discretionary gratuity for the staff which equated to $250 CDN for our 7 night stay. The invoice was presented and we declined. No final checkout receipt was received.
As well the cc deposit taken on arrival Sept 24 for our 7 night stay of $934,CDN is yet to be returned/ credited to our visa. Disappointing!
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Debra
with Partner
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums.
Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
Andrew
with Partner
4.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Over priced and photos on the site did not give a true impression of what we booked.
Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.
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Laura
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The staff was wonderful! Everything was top notch. I would highly recommend this place!
Sonja
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Lovely and welcoming staff, beautiful property
Janice Lorraine
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
A fantastic boutique hotel. Kind and attentive staff. Comfortable room and bed. Randomly chosen from Expedia. Lucky for us!
One morning there was no hot water. Likely happens as this is a small hotel.
This did not affect our very positive experience. Breakfast was just excellent. Not cheap. But worth it.
Georgina
Leisure
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Wonderful luxury hotel
Gorgeous private garden
Moody interiors
Super quiet
Elena
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Amazing place
Kerry
Business
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Wonderful place to stay!
SYLVIA
with Partner
8.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
It was fabulous as celebrating my birthday and staff were great and extremely helpful. I would definitely recommend it but be aware there is service on absolutely everything even your stay which is optional but put on your bill. I am very disappointed on being charged for an extra coffee at breakfast when we took the package. We have travelled the world and stayed in many London Hotels and coffee at breakfast is always unlimited. A little petty and unnecessary in my opinion. I would like to say Justina was exceptional.
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Vincent
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Classic Hotel in ideal Location. Rear garden are is an absolute delight.
Jennifer
8.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Reception staff more than welcoming and friendly. They went above and beyond.
Great location.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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