What do past guests say about The Franklin London - Starhotels Collezione?

The Franklin London - Starhotels Collezione is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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The Franklin London - Starhotels Collezione

Name: The Franklin London - Starhotels Collezione
Address: 24 Egerton Gardens, Kensington, Central London, London, England, SW3 2DB, 24 Egerton Gardens, SW3 2DB, England
Rating: 9.2

Hotels

9.2

/10

Exceptional

473 reviews

What Guests Say About Their Stay

Debra

10.0

/ 10

Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums. Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.

Laura

10.0

/ 10

The staff was wonderful! Everything was top notch. I would highly recommend this place!

Janice Lorraine

10.0

/ 10

A fantastic boutique hotel. Kind and attentive staff. Comfortable room and bed. Randomly chosen from Expedia. Lucky for us! One morning there was no hot water. Likely happens as this is a small hotel. This did not affect our very positive experience. Breakfast was just excellent. Not cheap. But worth it.

In the Area

See Map

24 Egerton Gardens, Kensington, Central London, London, England, SW3 2DB

Main Facilities

Restaurant

WiFi

The Franklin London - Starhotels Collezione is a hotel is located at Kensington. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Franklin London - Starhotels Collezione

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What's around The Franklin London - Starhotels Collezione

24 Egerton Gardens, Kensington, Central London, London, England, SW3 2DB

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Location

The Franklin London - Starhotels Collezione is a hotel is located at Kensington.

About The Franklin London - Starhotels Collezione

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Savor your favorite dishes with special cuisines from The Franklin London - Starhotels Collezione exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Franklin London - Starhotels Collezione is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Franklin London - Starhotels Collezione.

All facilities in The Franklin London - Starhotels Collezione

Others

Public Facilities

Restaurant
Room service
WiFi in public area
Late check-out

General

AC
Non-smoking room

Hotel Services

Money changer
Multilingual staff

Kids and Pets

Pets allowed

Transportation

Security

Accessibilty

Disabled access friendly

Nearby Facilities

Souvenir shop

Accommodation Policy & General Information in The Franklin London - Starhotels Collezione

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

11:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	AC, Restaurant, WiFi
Check-In / Check-Out Time	From 15:00 - to 11:00 - 12:00
Available rooms at The Franklin London - Starhotels Collezione	35
Another facilities in The Franklin London - Starhotels Collezione	Room service, WiFi in public area, Late check-out, Non-smoking room, Money changer

Frequently asked question in The Franklin London - Starhotels Collezione

What are available facilities at The Franklin London - Starhotels Collezione?

There are top facilites at The Franklin London - Starhotels Collezione such as AC, Restaurant, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Franklin London - Starhotels Collezione?

The standard check-in time at The Franklin London - Starhotels Collezione is starting from From 15:00 while the latest check-out time is at 11:00 - 12:00

What is the star rating of The Franklin London - Starhotels Collezione

The Franklin London - Starhotels Collezione has a 5.0-star rating.

How many rooms are available at The Franklin London - Starhotels Collezione

The Franklin London - Starhotels Collezione has 35.

Does The Franklin London - Starhotels Collezione offer late check out?

Yes, late check-out is available at The Franklin London - Starhotels Collezione, subject to availability. Please contact the hotel directly to arrange this.

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More Reviews from Other Guests in The Franklin London - Starhotels Collezione

Overall Ratings & Reviews The Franklin

Other sources (473)

9.2

Exceptional

From 473 reviews

Cleanliness

9.4

Room Comfort

9.2

Location

10.0

Service and Facilites

9.4

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Traveler Reviews The Franklin

Number of reviews per page

Top reviews

Lisa

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Everything that was under the staff’s control was great. Only downside was that we were assaulted by cigarette smoke from another guest the first 3 days. Staff finally tracked down the source and our room was smoke free for the remaining days.

Jonathan

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Very friendly staff

Claire

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Loved it, amazing amazing staff. Needs a pool or hot tub but it's amazing

Elizabeth

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic staff

Lynne

Leisure Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Room was beautiful and staff were great except for staff in bar. Wasn’t very welcoming and my drink wasn’t quite right. Otherwise everything else great.

Brad

Leisure Family

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Great staff, great location

Jeff

Friends and Family

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

The staff was very helpful and treated us like a royalty.

Deborah Ruth

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The room itself was excellent, quiet, clean and well cared for. The main restaurant lacked energy or music to entice us to have a meal or even a beverage. We did not appreciate on check out this morning the suggestion of a discretionary gratuity for the staff which equated to $250 CDN for our 7 night stay. The invoice was presented and we declined. No final checkout receipt was received. As well the cc deposit taken on arrival Sept 24 for our 7 night stay of $934,CDN is yet to be returned/ credited to our visa. Disappointing!

Debra

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Andrew

4.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Over priced and photos on the site did not give a true impression of what we booked. Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.

Laura

Leisure with Partner

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The staff was wonderful! Everything was top notch. I would highly recommend this place!

Sonja

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Lovely and welcoming staff, beautiful property

Janice Lorraine

Leisure with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Georgina

Leisure

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Wonderful luxury hotel Gorgeous private garden Moody interiors Super quiet

Elena

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Amazing place

Kerry

Business

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Wonderful place to stay!

SYLVIA

8.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

It was fabulous as celebrating my birthday and staff were great and extremely helpful. I would definitely recommend it but be aware there is service on absolutely everything even your stay which is optional but put on your bill. I am very disappointed on being charged for an extra coffee at breakfast when we took the package. We have travelled the world and stayed in many London Hotels and coffee at breakfast is always unlimited. A little petty and unnecessary in my opinion. I would like to say Justina was exceptional.

Vincent

Leisure with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Classic Hotel in ideal Location. Rear garden are is an absolute delight.

Jennifer

8.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Reception staff more than welcoming and friendly. They went above and beyond. Great location.

Jennifer

Friends and Family

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal.

Number of reviews per page

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