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Hôtel du Château & Spa Gemology
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Hôtel du Château & Spa Gemology
Hotels
9.0
/10
Exceptional
416 reviews
What Guests Say About Their Stay
Robert
10.0
/ 10
Only one night in Carcassonne and the old city was a bit of a disappointment, thankfully the hotel was lovely - small, family run, and parking was a bit of a faff - but enchanting. Apart from yet another sliding glass door 'covering' the loo, and annoyingly loud music all evening in the bar/restaurant/garden, it was a nice space to spend time. Food options were limited but nice, staff deserve special mention - top notch! Spaniel is your best friend if you have food, cat takes further convincing- would be amazing in summer I think.
Darren
10.0
/ 10
awesome hotel, awesome location, awesome staff - cant speak highly enough of this hotel......staff were brilliant, atmosphere was chilled....and views of the old town of Carcassone amazing - also secure parking
Stuart
10.0
/ 10
Lovely place and great location, help with finding dinner on a Sunday night and was able to book a massage - what a highlight of our trip in southern France!
In the Area
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2 Rue Camille Saint Saens, Carcassonne, Languedoc-Roussillon, Aude, France, 11000
Main Facilities
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Swimming Pool
24-Hour Front Desk
WiFi
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Available Room Types in Hôtel du Château & Spa Gemology
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What's around Hôtel du Château & Spa Gemology
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2 Rue Camille Saint Saens, Carcassonne, Languedoc-Roussillon, Aude, France, 11000
Discover More About Hôtel du Château & Spa Gemology
Location
Hôtel du Château & Spa Gemology is located in area / city Carcassonne.
About Hôtel du Château & Spa Gemology
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Enjoy luxurious treats and incomparable experience by staying at Hôtel du Château & Spa Gemology.
All facilities in Hôtel du Château & Spa Gemology
Others
Things to Do
- Hot tub
- Spa
- Indoor pool
- Garden
- Beach towel
- Turkish bath
- Outdoor pool
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Newspaper in lobby
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
General
- Parking (surcharge)
- Terrace
Connectivity
- Free WiFi
In-room Facilities
- TV
Business Facilities
- Computer station
Accommodation Policy & General Information in Hôtel du Château & Spa Gemology
Important Note
- Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
- Self parking fee: EUR 15 per day
- Pet fee: EUR 15 per pet, per day
- Service animals are exempt from fees
- Crib (infant bed) fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hôtel du Château & Spa Gemology | 17 |
Number of floors in Hôtel du Château & Spa Gemology | 1 |
Another facilities in Hôtel du Château & Spa Gemology | Hot tub, Spa, Indoor pool, Garden, Beach towel |
Frequently asked question in Hôtel du Château & Spa Gemology
What are available facilities at Hôtel du Château & Spa Gemology?
There are top facilites at Hôtel du Château & Spa Gemology such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hôtel du Château & Spa Gemology?
The standard check-in time at Hôtel du Château & Spa Gemology is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hôtel du Château & Spa Gemology provide breakfast?
Yes, Hôtel du Château & Spa Gemology provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hôtel du Château & Spa Gemology
Other sources (416)
9.0
Exceptional
From 416 reviews
Cleanliness
9.4
Room Comfort
9.0
Location
10.0
Service and Facilites
9.2
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Traveler Reviews Hôtel du Château & Spa Gemology
Number of reviews per page
20
40
Top reviews
James
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Nice stay,comfortable roomgreat breakfast friendly staff
Robert
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Only one night in Carcassonne and the old city was a bit of a disappointment, thankfully the hotel was lovely - small, family run, and parking was a bit of a faff - but enchanting. Apart from yet another sliding glass door 'covering' the loo, and annoyingly loud music all evening in the bar/restaurant/garden, it was a nice space to spend time. Food options were limited but nice, staff deserve special mention - top notch! Spaniel is your best friend if you have food, cat takes further convincing- would be amazing in summer I think.
Read More
Jesus
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Best location and beautiful place
Verified traveler
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Great location, great massage and lovely staff
Darren
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
awesome hotel, awesome location, awesome staff - cant speak highly enough of this hotel......staff were brilliant, atmosphere was chilled....and views of the old town of Carcassone amazing - also secure parking
Thompson
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Great location, great staff. Beautiful property!
David
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Friendly hotel right beside the old city
Verified traveler
Friends and Family
8.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Hotel location and general atmosphere was great! Room was also pretty good size and comfortable. But the fact that the hotel offers on small tapas plates or jars of food is strange. The breakfast was also very limited for a 4 star hotel. It was just 2 pieces of cheese, a piece of ham and then pastries and one boiled egg. I would expect more and the fact that you can’t really have a real dinner is annoying especially when you want to just chill at the hotel. They siggested we can order Uber eats but would have to eat in our room…..although they also agreed that the restaurant does not serve real dinner.
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Robert
Leisure
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Great breakfast
Stuart
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Lovely place and great location, help with finding dinner on a Sunday night and was able to book a massage - what a highlight of our trip in southern France!
Simon
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Amazing, lovely and helpful staff couldn’t do enough for us, breakfast was top notch and the location was perfect, looking forward to our next stay
Stephen
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Great location for visiting La Cite. The hotel and
its grounds were very well maintained. The room
was very comfortable quiet
Jen
Leisure Family
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Great location and ambiance. Amazing staff.
Hilary
6.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Lovely location and hotel coukd have been absolutely excellent but lets itself down with just simple stuff
Ann
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
It is literally yards away from the castle and the room is wonderful and quiet. The staff is very attentive and speak English
Judy
10.0
/10
Reviewed 76 week(s) ago
Hotels.com verified review
Such a lovely hotel a few steps from entrance to the castle with incredible views. The staff was attentive and helpful. We had a wonderful massage and enjoyed the spa amenities. A great getaway!
Peter
10.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
Stunning location, excellent service. No restaurant facility so a few light bites only…..otherwise faultless.
Nicholas
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Excellent location, great staff
Nigel
10.0
/10
Reviewed 86 week(s) ago
Hotels.com verified review
Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink.
Nice pool too.
Kevin
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
Outstanding location, amenities and service. Carcassone is amazing, but it’s busy with tourists so we were VERY glad we didn’t stay in the walled city itself. This is a close as you can get and still have a quiet, refined place to crash after wandering around the amazing historic location. Taxi service is spotty at best from the train station so have the hotel reserve one to pick you up if taking the train. Would absolutely stay here again.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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