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Hôtel du Château & Spa Gemology

Hotels
9.2
/10
Exceptional
488 reviews

What Guests Say About Their Stay

Gonzalo

10.0
/ 10
The room was beautiful. This was my favorite hotel in the area. Charming boutique hotel right outside the city walls. easy parking - which was a plus.

Paul

10.0
/ 10
Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.

Andrew

10.0
/ 10
Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one.
In the Area
See Map
2 Rue Camille Saint Saens, Carcassonne, Languedoc-Roussillon, Aude, France, 11000

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Hôtel du Château & Spa Gemology is located in area / city Carcassonne. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hôtel du Château & Spa Gemology

2 Rue Camille Saint Saens, Carcassonne, Languedoc-Roussillon, Aude, France, 11000
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Lobby Hôtel du Château & Spa Gemology
Exterior 2 Hôtel du Château & Spa Gemology

Discover More About Hôtel du Château & Spa Gemology

General


In Carcassonne (City of Carcassonne)

Location


With a stay at Hôtel du Château & Spa Gemology in Carcassonne (City of Carcassonne), you'll be steps from Château Comtal and Narbonnaise Gate. This spa hotel is 0.3 mi (0.4 km) from Le Musée de la Torture de Carcassone and 0.4 mi (0.6 km) from Basilica of St. Nazaire and St. Celse.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Château Comtal - 0.1 km / 0.1 mi
Narbonnaise Gate - 0.1 km / 0.1 mi
Historic Fortified City of Carcassonne - 0.2 km / 0.1 mi
Aude Gate - 0.3 km / 0.2 mi
Museum of Chivalry, Arms & Archery - 0.3 km / 0.2 mi
Chapeau Rouge - 0.4 km / 0.2 mi
Le Musée de la Torture de Carcassone - 0.4 km / 0.3 mi
School Museum - 0.5 km / 0.3 mi
Basilica of St. Nazaire and St. Celse - 0.5 km / 0.3 mi
Theatre Jean Deschamps - 0.6 km / 0.4 mi
Old Bridge - 0.6 km / 0.4 mi
Basilica of Saint-Nazaire - 0.8 km / 0.5 mi
Pont-Neuf de Carcassonne - 0.8 km / 0.5 mi
Museum of the Middle Ages - 0.9 km / 0.5 mi
Raymond Chesa Leisure Park - 0.9 km / 0.6 mi

The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 6.4 km / 4 mi
Castres (DCM-Mazamet) - 60.3 km / 37.4 mi

The preferred airport for Hôtel du Château & Spa Gemology is Carcassonne (CCF-Pays Cathare).

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a steam room. Additional amenities at this Mediterranean hotel include complimentary wireless internet access and a television in a common area.

Business Facilities


Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Dining


Take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to noon for a fee.

Rooms


Stay in one of 17 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Hôtel du Château & Spa Gemology

Bar, Cafe and Lounge Hôtel du Château & Spa Gemology
Bar, Cafe and Lounge
Swimming Pool Hôtel du Château & Spa Gemology
Swimming Pool
Entertainment Facility Hôtel du Château & Spa Gemology
Entertainment Facility
Common Space Hôtel du Château & Spa Gemology
Common Space
Lobby Hôtel du Château & Spa Gemology
Lobby

Things to Do

  • TV lounge
  • Spa
  • Indoor pool
  • Garden
  • Beach towel
  • Turkish bath
  • Outdoor pool
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Business Facilities

  • Computer station

Accommodation Policy & General Information in Hôtel du Château & Spa Gemology

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, No rollaway/extra beds available, No elevators
  • Fee for full breakfast: approximately EUR 21 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hôtel du Château & Spa Gemology
17
Number of floors in Hôtel du Château & Spa Gemology
1
Another facilities in Hôtel du Château & Spa Gemology
TV lounge, Spa, Indoor pool, Garden, Beach towel

Frequently asked question in Hôtel du Château & Spa Gemology

What are available facilities at Hôtel du Château & Spa Gemology?
There are top facilites at Hôtel du Château & Spa Gemology such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hôtel du Château & Spa Gemology?
The standard check-in time at Hôtel du Château & Spa Gemology is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
Does Hôtel du Château & Spa Gemology provide breakfast?
Yes, Hôtel du Château & Spa Gemology provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hôtel du Château & Spa Gemology
Hôtel du Château & Spa Gemology has a 4.0-star rating.
How many floors does Hôtel du Château & Spa Gemology have?
Hôtel du Château & Spa Gemology has 1.
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More Reviews from Other Guests in Hôtel du Château & Spa Gemology

Overall Ratings & Reviews Hôtel du Château & Spa Gemology

Other sources (488)
9.2
Exceptional
From 488 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hôtel du Château & Spa Gemology

Number of reviews per page
20
40
Top reviews
steve
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No
Gonzalo
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was beautiful. This was my favorite hotel in the area. Charming boutique hotel right outside the city walls. easy parking - which was a plus.
Andrew
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff and the room were lovely....Painting for the duraction of our stay was a drag, though! They should have clsoed for that.
zhengyu
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The window has only a thin curtain, so you can see both inside and outside.
Duncan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back.
Read More
Julia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Not quite the romantic break suggested by photos & description. Loud party in room next to ours (not in main building) and music in bar with loud base thumping. When we asked to change we were told it was even noisier in the main hotel. Seems they accept groups. Rooms by pool very dark creating a bit of a ‘dingy’ feel. Check your bill. Ours charged us for b’fast for all four days when we only had one. Great location but disappointed.
Read More
Peggy S
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

No better location to visit the Cite.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one.
Read More
Michel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excellent location close to gate of the old city. Great amenities and excellent service.
Yvonne
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful property. Very friendly staff. Very accomidating. Lovely views.
Alison
icon-with Partner
with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

This hotel is absolutely beautiful with the most wonderful setting and location. The staff are helpful, friendly and professional. The set menu breakfast is beautifully presented and plentiful. We stayed in the Deluxe garden/pool facing room. These rooms are quite small but have a lovely outdoor patio area. The lighting in the room isn't good enough and is extremely dark. The floor uplights are very blinding.The shower had a drain smell. The uplighting on the pathway up to the rooms is quite blinding and the steps are very easily missed. If these issues could be rectified it is definitely a very unique experience. I would definitely recommend this hotel.
Read More
LEAH
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Beautiful hidden gem steps away from La cité médiévale
Wray
icon-with Partner
with Partner
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The hotel is superbly situated three minutes walk from the main entrance to the castle and the departure point for the little train that takes you round below the ramparts for great views. We had a junior suite, which was spacious with attractive traditional decor. Breakfast was served as a set menu with minimal choice but was fresh, plentiful and tasty: good value. The hotel has no lift and staircases are narrow and twisting staircases but staff were pleased to help with luggage. Indeed, staff were pleasant and helpful with everything. There were nice touches like moist towels handed out on our return from a hot day out. The only downsides to our stay were a TV remote held together by cellotape that eventually stopped working, and a great-looking spa bath that did not work for bubbles. (Apparently not included in the room specification, but no information to say that. I only found out after filling the bath, getting in, and pressing the bubbles button to no effect) One point to note is that, while it did not affect our enjoyment of the stay, the hotel is notably smaller and the grounds less extensive than the impression given by website photos.
Read More
Kelli
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Property was beautiful and the staff was great!
robert
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Helpful staff. Good managers
Julee
icon-with Partner
with Partner
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

What an unexpected surprise. The hotel was at the foot of the old castle and also had spa services at a very reasonable price which we took advantage of. We arrived early and the grounds were a lovely place to grab a drink and a nibble to wait for our room. This was an unexpected gem.
Giselle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

We thoroughly enjoyed staying here! We didn't know what to expect and loved it. Service is friendly and attentive, the hotel is across the street from the fortified city. Rooms were a bit small for 3 people but still comfortable. We didn't get a chance to use the pool but left feeling like we should come back to this hotel/city at some point in the future. Breakfast is incredible and scenery is beautiful!
Read More
jon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We arrived very early and they gladly let us check in. Property is at the base of the castle and a very short walk. The staff was wonderful and very helpfull. The landscaping/gardens are beautiful. This is a great property and you won’t be disappointed
Brett
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Our family loved this hotel! The staff was so welcoming and the grounds are beautiful. Very convenient for exploring Carcassonne. Our room was clean and quiet and the beds were comfortable. We would definitely book again!
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hôtel du Château & Spa Gemology

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Hôtel du Château & Spa Gemology

Other sources (488)
9.2
Exceptional
From 488 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hôtel du Château & Spa Gemology

Number of reviews per page
20
40
Top reviews
steve
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No
Gonzalo
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was beautiful. This was my favorite hotel in the area. Charming boutique hotel right outside the city walls. easy parking - which was a plus.
Andrew
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff and the room were lovely....Painting for the duraction of our stay was a drag, though! They should have clsoed for that.
zhengyu
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The window has only a thin curtain, so you can see both inside and outside.
Duncan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back.
Read More
Julia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Not quite the romantic break suggested by photos & description. Loud party in room next to ours (not in main building) and music in bar with loud base thumping. When we asked to change we were told it was even noisier in the main hotel. Seems they accept groups. Rooms by pool very dark creating a bit of a ‘dingy’ feel. Check your bill. Ours charged us for b’fast for all four days when we only had one. Great location but disappointed.
Read More
Peggy S
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

No better location to visit the Cite.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one.
Read More
Michel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excellent location close to gate of the old city. Great amenities and excellent service.
Yvonne
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful property. Very friendly staff. Very accomidating. Lovely views.
Alison
icon-with Partner
with Partner
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

This hotel is absolutely beautiful with the most wonderful setting and location. The staff are helpful, friendly and professional. The set menu breakfast is beautifully presented and plentiful. We stayed in the Deluxe garden/pool facing room. These rooms are quite small but have a lovely outdoor patio area. The lighting in the room isn't good enough and is extremely dark. The floor uplights are very blinding.The shower had a drain smell. The uplighting on the pathway up to the rooms is quite blinding and the steps are very easily missed. If these issues could be rectified it is definitely a very unique experience. I would definitely recommend this hotel.
Read More
LEAH
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Beautiful hidden gem steps away from La cité médiévale
Wray
icon-with Partner
with Partner
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The hotel is superbly situated three minutes walk from the main entrance to the castle and the departure point for the little train that takes you round below the ramparts for great views. We had a junior suite, which was spacious with attractive traditional decor. Breakfast was served as a set menu with minimal choice but was fresh, plentiful and tasty: good value. The hotel has no lift and staircases are narrow and twisting staircases but staff were pleased to help with luggage. Indeed, staff were pleasant and helpful with everything. There were nice touches like moist towels handed out on our return from a hot day out. The only downsides to our stay were a TV remote held together by cellotape that eventually stopped working, and a great-looking spa bath that did not work for bubbles. (Apparently not included in the room specification, but no information to say that. I only found out after filling the bath, getting in, and pressing the bubbles button to no effect) One point to note is that, while it did not affect our enjoyment of the stay, the hotel is notably smaller and the grounds less extensive than the impression given by website photos.
Read More
Kelli
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Property was beautiful and the staff was great!
robert
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Helpful staff. Good managers
Julee
icon-with Partner
with Partner
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

What an unexpected surprise. The hotel was at the foot of the old castle and also had spa services at a very reasonable price which we took advantage of. We arrived early and the grounds were a lovely place to grab a drink and a nibble to wait for our room. This was an unexpected gem.
Giselle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

We thoroughly enjoyed staying here! We didn't know what to expect and loved it. Service is friendly and attentive, the hotel is across the street from the fortified city. Rooms were a bit small for 3 people but still comfortable. We didn't get a chance to use the pool but left feeling like we should come back to this hotel/city at some point in the future. Breakfast is incredible and scenery is beautiful!
Read More
jon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We arrived very early and they gladly let us check in. Property is at the base of the castle and a very short walk. The staff was wonderful and very helpfull. The landscaping/gardens are beautiful. This is a great property and you won’t be disappointed
Brett
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Our family loved this hotel! The staff was so welcoming and the grounds are beautiful. Very convenient for exploring Carcassonne. Our room was clean and quiet and the beds were comfortable. We would definitely book again!
Number of reviews per page
20
40