Borneo Hotel

Hotels
8.3
/10
Very Good
5,510 reviews

What Guests Say About Their Stay

Distance To City Center (149)
Staff Friendliness (147)
Bedroom (137)
Room Space (126)

A***o

10.0
/ 10
The hotel staff was very friendly and polite. It's also located right in the city center, making it easy to get everywhere. There's also a laundry service right in front of the hotel. There's also an Alfamart nearby. Awesome! May it continue to grow.
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A***e

9.7
/ 10
I often stay here, the service is very good, for Mba Rima and Mba Siska the best, 5 star service, next month I will stay here again, the best place for a staycation, Hotel Borneo Pontianak
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M***y

8.5
/ 10
I really like staying at this hotel, the place is nice & the surroundings are nice... 👍👍👍
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Y***F

9.7
/ 10
A highly recommended 3-star hotel with friendly prices, a strategic location near a minimarket, the rooms are very clean, tidy and comfortable, the facilities are good, the bathroom has hot water and the wifi is very smooth, the cleanliness is always maintained👍
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Falihuddinulfalah Y. P.

10.0
/ 10
The hotel staff were very friendly, very helpful, the room I got was clean, neat, bright, the AC was working, the TV was on, enough storage, complete with drinking water, heating, complete tea, coffee, complete instruction cards. The restaurant is quite spacious, the menu is varied and worth it. There is a prayer room on the 1st floor to the left after going down the stairs from the 2nd floor.
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In the Area
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Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Borneo Hotel is located in area / city Pontianak City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Borneo Hotel

Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112
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Lobby Borneo Hotel
Lobby 2 Borneo Hotel

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Location


Borneo Hotel is located in area / city Pontianak City Center.

About Borneo Hotel

For you, travelers who wish to travel comfortably on a budget, Borneo Hotel is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Borneo Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Borneo Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Borneo Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Borneo Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Borneo Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Borneo Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Borneo Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Borneo Hotel is the right place to stay.

All facilities in Borneo Hotel

Bar, Cafe and Lounge Borneo Hotel
Bar, Cafe and Lounge
Functional Hall Borneo Hotel
Functional Hall
Lobby Borneo Hotel
Lobby
Exterior Borneo Hotel
Exterior
Bedroom Borneo Hotel
Bedroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Set menu dinner
  • Set menu lunch

General

  • AC
  • Ballroom
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector
  • Theatre/auditorium

Things to Do

  • Barbecue
  • Garden
  • TV lounge

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Transportation

  • Bus/truck parking
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting

Accommodation Policy & General Information in Borneo Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. You are required to show proof of the results of the PCR or Rapid Test if the stay is more than 3 days.

Hotel does not accept COVID-19 self-quarantine guests

You may be charged Rp.500.000,- If you smoke on non smoking room

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Borneo Hotel
134
Number of floors in Borneo Hotel
7
Another facilities in Borneo Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Borneo Hotel

What are available facilities at Borneo Hotel?
There are top facilites at Borneo Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Borneo Hotel?
The standard check-in time at Borneo Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Borneo Hotel provide breakfast?
Yes, Borneo Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Borneo Hotel?
Borneo Hotel is a 3.0-star hotel.
How many floors does Borneo Hotel have?
Borneo Hotel has 7 floors.
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More Reviews from Other Guests in Borneo Hotel

8.3
Very Good
From 5,510 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Borneo Hotel
All
Staff Friendliness (81)
Bedroom (76)
Ambiance (75)
Distance to City Center (73)
Bathroom (68)
Room Space (64)
Accessibility (62)
Hotel Area (62)
Check-in/out Time (54)
Surroundings (52)
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Traveler Reviews Borneo Hotel

Number of reviews per page
20
40
Customer reviews
A***o
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and polite. It's also located right in the city center, making it easy to get everywhere. There's also a laundry service right in front of the hotel. There's also an Alfamart nearby. Awesome! May it continue to grow.
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1 people find it helpful
A***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and polite. It's also located right in the city center, making it easy to get everywhere. There's also a laundry service right in front of the hotel. There's also an Alfamart nearby. Great! May it continue to grow.
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Find this review helpful?
A***o
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and polite. Its location is also right in the city center, making it easy to get everywhere. There's also a laundry service right in front of the hotel, and an Alfamart is also nearby.
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1 people find it helpful
D***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very comfortable, hotel staff are very friendly.
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A***o
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff is friendly. The hotel is close to everything. There's also a laundry service right out front.
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D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice, the service is okay.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Stayed here for 3 nights and 2 days. The biggest advantage of this hotel is its location. There is a 24-hour café nearby and an Alfamart that is also open 24 hours, which was very convenient. The staff were excellent and very helpful throughout my stay. I had to change rooms three times because the air conditioning in the first two rooms was not cooling properly, making the rooms quite hot and uncomfortable to sleep in. The staff responded quickly to my complaints and even assisted me with a room change at 2:00 AM. I would like to sincerely thank the staff for their prompt action and great service. The third room (Room 325) was much better, and the air conditioning was finally cool enough. The shower water pressure was strong, and basic amenities such as a toothbrush, soap, and shampoo were provided. The TV also had a good selection of channels. Overall, the staff service was outstanding, but the hotel should improve the maintenance of its air conditioning units. If the air conditioning issue is resolved, the stay would be much more comfortable.
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1 people find it helpful
A***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff is friendly. The place is also clean and comfortable.
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A***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The place is comfortable. The staff is friendly. It's also clean.
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Azwar S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
My favorite hotel when I go to Pontianak
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Sofia
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff are friendly, comfortable, nice
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
The room is a bit narrow, the rooftop cafe is quite enjoyable for relaxing.
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Despite being an old hotel, the room was clean and quite spacious. The air conditioning was cool and the sheets were clean.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
This hotel is comfortable with its facilities, clean rooms, and friendly service from the staff.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
This hotel is comfortable with its facilities, clean rooms, and friendly service from the staff.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Overall good and highly recommended
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
okeeee baguuuuussss...mantaaappp
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H***y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 10 week(s) ago
The hotel staff is friendly, the room is clean, but the AC is not cold, the sound of the engine outside is too loud so it is very disturbing and makes it difficult to sleep.
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1 people find it helpful
S***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Worth the price. Very recommended
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faisal r.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
During my stay here it was comfortable
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved
8.3
Very Good
From 5,510 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Borneo Hotel
All
Staff Friendliness (81)
Bedroom (76)
Ambiance (75)
Distance to City Center (73)
Bathroom (68)
Room Space (64)
Accessibility (62)
Hotel Area (62)
Check-in/out Time (54)
Surroundings (52)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Borneo Hotel

Number of reviews per page
20
40
Customer reviews
A***o
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and polite. It's also located right in the city center, making it easy to get everywhere. There's also a laundry service right in front of the hotel. There's also an Alfamart nearby. Awesome! May it continue to grow.
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1 people find it helpful
A***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and polite. It's also located right in the city center, making it easy to get everywhere. There's also a laundry service right in front of the hotel. There's also an Alfamart nearby. Great! May it continue to grow.
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Find this review helpful?
A***o
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and polite. Its location is also right in the city center, making it easy to get everywhere. There's also a laundry service right in front of the hotel, and an Alfamart is also nearby.
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1 people find it helpful
D***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very comfortable, hotel staff are very friendly.
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A***o
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff is friendly. The hotel is close to everything. There's also a laundry service right out front.
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D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice, the service is okay.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Stayed here for 3 nights and 2 days. The biggest advantage of this hotel is its location. There is a 24-hour café nearby and an Alfamart that is also open 24 hours, which was very convenient. The staff were excellent and very helpful throughout my stay. I had to change rooms three times because the air conditioning in the first two rooms was not cooling properly, making the rooms quite hot and uncomfortable to sleep in. The staff responded quickly to my complaints and even assisted me with a room change at 2:00 AM. I would like to sincerely thank the staff for their prompt action and great service. The third room (Room 325) was much better, and the air conditioning was finally cool enough. The shower water pressure was strong, and basic amenities such as a toothbrush, soap, and shampoo were provided. The TV also had a good selection of channels. Overall, the staff service was outstanding, but the hotel should improve the maintenance of its air conditioning units. If the air conditioning issue is resolved, the stay would be much more comfortable.
Read More
1 people find it helpful
A***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff is friendly. The place is also clean and comfortable.
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A***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The place is comfortable. The staff is friendly. It's also clean.
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Profile Picture
Azwar S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
My favorite hotel when I go to Pontianak
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Sofia
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff are friendly, comfortable, nice
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
The room is a bit narrow, the rooftop cafe is quite enjoyable for relaxing.
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Despite being an old hotel, the room was clean and quite spacious. The air conditioning was cool and the sheets were clean.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
This hotel is comfortable with its facilities, clean rooms, and friendly service from the staff.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
This hotel is comfortable with its facilities, clean rooms, and friendly service from the staff.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Overall good and highly recommended
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
okeeee baguuuuussss...mantaaappp
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H***y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 10 week(s) ago
The hotel staff is friendly, the room is clean, but the AC is not cold, the sound of the engine outside is too loud so it is very disturbing and makes it difficult to sleep.
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1 people find it helpful
S***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Worth the price. Very recommended
Find this review helpful?
faisal r.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
During my stay here it was comfortable
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Number of reviews per page
20
40