Cendana Resort & Spa

The property outdoor was great and a very nice location.. but the rooms were old and need upgrade

Room was very outdated. The AC kept dripping water.

I enjoyed my stay and was disappointed only because I couldn’t stay longer. The rain did not dampen the atmosphere. Hope to visit again

Great location and very peaceful. Pool was great with a view.

Noisy from the bars in the area.

The location was excellent on monkey forest road and hidden away amongst rice terraces. The buildings were beautiful and pools lovely, but the rooms were not clean, the mattresses incredibly uncomfortable and the bathrooms were not cleaned at all. I would love it if the management updated this place, it was in a perfect location, it is incredibly beautiful and the staff lovely but it really needs a proper cleaning.

Bathroom needs scrubbing. Toilet had a brown ring and was ancient. It was not stinky so I was happy to use it. But the fixtures, walls, toilets all needs good scrubbing. Otherwise the property was decent. Beautiful outdoor, staff was very friendly.

A bit old. Shower no pressure, WiFi didn’t work on room I had to go to reception to send

Really enjoyed our stay. Great location. Staff were lovely. Loved the pool.

Good location 10 min walk to either Ubud market or the monkey forest. Very friendly staff. Comfortable bed and pillow - probably gets hotel bed we’ve had. Staff were happy to let my 5 year old son feed the fish, and taught him to talk to the pet birds in Indonesian. Pools are nice. Good little shallow areas for kids too. Overall rooms could use a revamp, but all in all got what we paid for we feel. Some building happening around outside of the hotel - nothing they can control. Would happily stay again

Their policy and capability to resolve issues with you is limited. Also pricing is overcharged in comparison to other amenities in the area.

Great location. The property is set back from the main Street. So it’s nice and quiet when you need to rest, but walkable to stores, restaurants, spas, etc. Rice field view and visiting monkeys are a plus for our family. The units are older and can be updated but for the price, we would stay here again.

grateful for a wonderful time

The dirtiest place that we have ever stayed - dirty bed linen(dried blood on the pillowcase), hair in the bathroom, filthy toilet, shower that doesn’t get warm/hot, algae in the one pool that is open. We due to stay 2 nights, but due to the condition of the hotel we stayed only 1 night. I am currently waiting on a refund for the second night.

Beachfront. Many staff appeared to be in training and did not have much English. Large resort well maintained but not running at capa ity.

The hotel is perfectly located for walking everywhere in Ubud. The staff was incredibly friendly and helpful. The pool setting overlooking the rice field was a highlight. The food was delicious at the restaurant too. We highly recommend Cendana, and would stay again when we visit Ubud.

Beautiful old style Balinese hote

The room could be fitted with more hooks and places to hang our clothes, and the furniture needs upgrading. Staff were friendly and helpful. More breakfast options would be great but, understand that the hotel would need more staff for that. The doorknob on our bathroom door was faulty and it was rather difficult to open and close the door. I think guests should also be provided with power adapters, as all power outlets are only compatible with Type C European plugs and Schuko Type F plugs. The beds had mosquito nets which was really helpful as mosquitoes abound especially at dusk and nighttime (this should come as no surprise, because there are rice paddy fields within the vicinity). The hotel is walking distance from the city centre. Overall it was a good stay at the hotel, and I enjoyed the staff’s hospitality.

My family with 13 love to stay with cendana. The environment is amazing. The room is clean. Good services from staff

The grounds were outstanding. Breakfast buffet was good with variety. The superior room was nice, good air-con, fridge and TV, big bathroom although a shower drainage problem in room 302. location was great being close to everything you need and property was quiet (my room was down the back away from nearby nightclub / bar with live band every night) I would stay here again.