The hotel staff was very friendly during the check-in/check-out process, the rooms were cleaned every day, the breakfast was varied and delicious, the hotel was clean, the hotel was strategically located with favorite dining places just a short walk away.

The staff are very friendly from the receptionist, security, restaurant, basically everything is impressive.

Staying in the room yesterday really provided comfort and satisfaction.

Strategic location, all staff are friendly, the hotel is spacious, clean and comfortable, and the breakfast is delicious.

The staff were friendly and very helpful with all our needs.

The location is very strategic in the center of Mataram city and it is very easy to find food around the hotel.

Nice and comfortable staff, and the location is strategic with a good view from the room.

Easy check-in and check-out. Friendly staff. Strategic location, easy to reach. Near to shopping center and others. Room is comfy. Tasty and various breakfast. Really enjoy the stay.

The hotel was very comfortable and clean, and the staff were all friendly. I had a problem yesterday, so I asked for help rescheduling, and the staff were very responsive and helpful.

The hotel staff was friendly at check-in and offered breakfast to-go. Thank you. Hopefully, next time I can enjoy breakfast at Hotel Santika.

The place is comfortable, clean, and has a luxurious interior. There's a swimming pool and the staff are very friendly. The food is also affordable.

Best recommended to stay for business or even for relax. Good location as it is close to everywhere and you can enjoy the good massage...

The hotel staff is very helpful, the service is friendly, the hotel location is close to various places, the environment is comfortable and cool.

Same as the first time, I love the way they explain and being so friendly and helpful during the stay.

The location is very strategic, and the price is affordable. From the outside, it looks simple, but inside it's spacious and very comfortable, as is the layout of the corridors, balconies, and rooms. Cleanliness is very well maintained, and the staff is responsive.

One word: great.. 💛 The staff is friendly, prompt, and tidy. The rooms are also clean. Thank you, Puri Indah.

Stayed for 2 nights in two rooms with connecting doors. The rooms were comfortable and the staff friendly. Thank you Hastina Hotel, our vacation was even more enjoyable. If I ever go back to Lombok, I will definitely return to this hotel.

My first staycation at Maktal Hotel was a complete success, and I'll definitely be back next time. The hotel is comfortable, strategically located, and the staff are incredibly friendly.

I loved it and will be back. Nasi goreng is yummy. Staff are friendly. Room is good. Location is great!