The location is very strategic in the center of Mataram city and it is very easy to find food around the hotel.

The hotel staff was friendly at check-in and offered breakfast to-go. Thank you. Hopefully, next time I can enjoy breakfast at Hotel Santika.

The hotel staff is very helpful, the service is friendly, the hotel location is close to various places, the environment is comfortable and cool.

I loved it and will be back. Nasi goreng is yummy. Staff are friendly. Room is good. Location is great!

Easy check-in and check-out. Friendly staff. Strategic location, easy to reach. Near to shopping center and others. Room is comfy. Tasty and various breakfast. Really enjoy the stay.

Staying in the room yesterday really provided comfort and satisfaction.

Strategic location, all staff are friendly, the hotel is spacious, clean and comfortable, and the breakfast is delicious.

Very nice, the hotel is nice, comfortable, clean and the service is very good.

The hotel was very comfortable and clean, and the staff were all friendly. I had a problem yesterday, so I asked for help rescheduling, and the staff were very responsive and helpful.

The place is comfortable, clean, and has a luxurious interior. There's a swimming pool and the staff are very friendly. The food is also affordable.

Best recommended to stay for business or even for relax. Good location as it is close to everywhere and you can enjoy the good massage...

The staff were friendly and very helpful with all our needs.

This was my first time staying here. I was initially greeted by the very friendly staff. We were guided through check-in and asked for our ID cards for identification. It was a truly enjoyable stay. The hotel is comfortable, clean, and safe, and I would definitely stay here again.

The staff are very friendly from the receptionist, security, restaurant, basically everything is impressive.

Same as the first time, I love the way they explain and being so friendly and helpful during the stay.

First experience staying here, great room service and strategic location. Hopefully can visit Lombok again and it seems like will choose to stay here.

Stayed for 2 nights in two rooms with connecting doors. The rooms were comfortable and the staff friendly. Thank you Hastina Hotel, our vacation was even more enjoyable. If I ever go back to Lombok, I will definitely return to this hotel.

The hotel staff was very friendly during the check-in/check-out process, the rooms were cleaned every day, the breakfast was varied and delicious, the hotel was clean, the hotel was strategically located with favorite dining places just a short walk away.

Nice and comfortable staff, and the location is strategic with a good view from the room.

My first staycation at Maktal Hotel was a complete success, and I'll definitely be back next time. The hotel is comfortable, strategically located, and the staff are incredibly friendly.