The check-in staff were very friendly, the room was comfortable and clean, and the atmosphere was cool even though it was in the middle of the city.

The breakfast is delicious.. The room is comfortable.. Clean.. The staff is cool.. Very friendly.. Very satisfied.

Great hotel and great stay! Room was very nice and clean, five-star facilities. Staff are helpful. The hotel kindly approved our request for late check out.

My first experience staying at a hotel in Cilegon. The hotel staff were all friendly, from security, receptionists to porters. To the receptionist on duty on March 23, 2026, on the right (forgot her name). I would like to express my gratitude for providing excellent service. I reserved 2 rooms with a deluxe twin and connecting room and coincidentally, the smoking area was available. When I informed her that I had a 6-month-old baby, the receptionist immediately found another room and in less than 5 minutes I got a deluxe king room, adjacent to the non-smoking area. Thank you very much, lady and Royale Krakatau.

Great service, friendly staff, clean, and very helpful. Strategic location, will stay again another time. Thank you, Amaris.

The receptionist was very friendly and quick to respond to any needs. Breakfast was free. Overall, the staff was excellent.

A beautiful island, about a 10-minute boat ride away. Clean rooms, pleasant atmosphere, and plenty of rides. Fun, satisfying, and one night wasn't enough.

The hotel is clean, the rooms are spacious, and the bathrooms are very comfortable. It's a quiet place, and it's very safe for children.

The people are kind, friendly, and the service is good too.

The location is strategic, the check-in process is fast, there is a car park, the rooms are clean, the Wi-Fi is fast, there are many food stalls in the surrounding area, and the service is excellent.