The staff were friendly and helpful, and they responded quickly when I asked to move rooms due to a problem with the shower faucet. I'd definitely recommend staying again.

The staff are friendly, when there are problems with the room they immediately handle it and even move rooms straight away.

Staying at Sapphire Sky is a great choice if you have business or activities around BSD or ICE BSD. It’s conveniently located nearby, and the hotel itself is quite nice and comfortable.

The staff is very friendly to the hotel guests and the best thing is their food. We are very grateful to be able to eat delicious food from their best chef 🥰

I remember staying here three times. The service was great, the staff was friendly, the rooms were clean and comfortable. The breakfast was delicious and varied.

Hii, thank you for the very fast service, and thank you to Mas Fachry for upgrading the room to a bigger one. Check-in was also quick, no long wait.

Highly recommended, especially if you bring your family because there is a mini water park provided for children.

This was my second stay at the Grand Zuri Tangerang Hotel, and this time it was just as satisfying as before. Check-in was smooth, and all the staff I encountered were friendly and responsive. From arrival to completion, the service was warm and professional. The hotel is also well-maintained. The lobby, corridors, and even the room were all clean and tidy. I chose a smoking room, but upon entering, there was no strong cigarette odor. The room still felt fresh and comfortable. Breakfast was delicious and had a wide variety of options. The highlight for me was the fried rice—it was truly a winner. It's one of the dishes I always look for when staying here. Overall, Grand Zuri Tangerang has managed to maintain its quality service and comfort. It's no wonder I returned to stay here, and I will likely choose this hotel again if I have business in Tangerang.