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Comfortable, clean, nice, and fragrant. Netflix available. Friendly staff. Great for a staycation, and great for working.

The owner is friendly and easy talking

From the service before arriving and checking the reservation, I was greeted well, and I would definitely recommend this hotel if you are doing activities around BSD.

Friendly staff, clean hotel, and convenient location. It's a great place to stay. Hopefully, the service will continue to be consistent. Best of luck to The Grandtage.

Overall good, and thank you Double Tree by Hilton. Especially for Duty Manager Mr. Bagas for complimentary at the open restaurant, especially for dinner time.

The service is really good and when there are requests or questions they are answered well and clearly.

Novotel BSD genuinely impressed me from the moment I walked in — the building’s architecture is a standout, with a design that feels modern and thoughtfully put together rather than just another hotel box. It’s the kind of place where the space itself adds to the experience. The food was excellent throughout my stay, with a good variety and consistently well-prepared dishes — definitely a highlight I’d recommend to anyone visiting. Rooms were clean, neat, and well-maintained, making for a comfortable and relaxing stay. Overall, a great choice for anyone looking for good design, good food, and a comfortable place to rest. Would happily stay again.

We were very pleased with the hotel's check-in and check-out policies. Thank you for your service, which I give a 9.

Very good service, enjoyed staying there. If we go to Jakarta, we will absolutely use that hotel.

The hotel room was comfy and the staff's hospitality was warm and welcoming, plus they assisted with my needs during my stay.

Nice atmosphere and area, cleanliness and friendliness of staff are good, overall very good.

The staff is very friendly, I don't expect that kind of service in a hotel ⭐5

Hotel Nemuru is highly recommended. The rooms are nice and clean. The breakfast is also delicious and clean, and the price is definitely affordable. Very satisfied 😍