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It's fun, the food is delicious and varied, and there are plenty of facilities for children. A real kid-friendly staycation!

We were very pleased with the hotel's check-in and check-out policies. Thank you for your service, which I give a 9.

The service is really good and when there are requests or questions they are answered well and clearly.

Friendly staff, clean hotel, and convenient location. It's a great place to stay. Hopefully, the service will continue to be consistent. Best of luck to The Grandtage.

The staff is very friendly, I don't expect that kind of service in a hotel ⭐5

Novotel BSD genuinely impressed me from the moment I walked in — the building’s architecture is a standout, with a design that feels modern and thoughtfully put together rather than just another hotel box. It’s the kind of place where the space itself adds to the experience. The food was excellent throughout my stay, with a good variety and consistently well-prepared dishes — definitely a highlight I’d recommend to anyone visiting. Rooms were clean, neat, and well-maintained, making for a comfortable and relaxing stay. Overall, a great choice for anyone looking for good design, good food, and a comfortable place to rest. Would happily stay again.

Beautiful hotel with strategic location. 2 minutes walk distance from AEON BSD. Comfy & clean room, various breakfast options & kids friendly. They even have a Padel Court.

This was my second stay at the Grand Zuri Tangerang Hotel, and this time it was just as satisfying as before. Check-in was smooth, and all the staff I encountered were friendly and responsive. From arrival to completion, the service was warm and professional. The hotel is also well-maintained. The lobby, corridors, and even the room were all clean and tidy. I chose a smoking room, but upon entering, there was no strong cigarette odor. The room still felt fresh and comfortable. Breakfast was delicious and had a wide variety of options. The highlight for me was the fried rice—it was truly a winner. It's one of the dishes I always look for when staying here. Overall, Grand Zuri Tangerang has managed to maintain its quality service and comfort. It's no wonder I returned to stay here, and I will likely choose this hotel again if I have business in Tangerang.

The hotel room was comfy and the staff's hospitality was warm and welcoming, plus they assisted with my needs during my stay.

The AC is cold, the bed is comfortable, it's clean, and the hot and cold water are good. The facilities are great. Next time I go there, I'll stay here.

Nice atmosphere and area, cleanliness and friendliness of staff are good, overall very good.

Very comfortable, good location, clean, good service, friendly, complete facilities, neat.

I really enjoyed my stay here. The location is very convenient, very close to AEON Mall, with plenty of places to eat nearby. The booking staff were especially kind and helpful, and everyone I encountered, including the security staff, was consistently friendly and attentive. The room was clean, comfortable, and well maintained, and I had no complaints at all during my stay. I had a genuinely pleasant time here and would happily stay again. Highly recommended if you’re visiting AEON Mall, ICE BSD, or anywhere around the BSD area.

The staff was very friendly and helpful with all your needs during your stay. The rooms were clean and fragrant, and it's highly recommended for tourists. It made your vacation more comfortable and safe. The best facilities at a reasonable price. I love it 🥰

The foreign guests didn't complain about the hotel selection. They even agreed to stay in the same hotel after returning home. Thank you to the hotel management.

All staff and rooms are clean. Most importantly, the bathroom is clean. Free Wi-Fi, no cheating. The best!!

Nice accommodation and close to Alfamart, Circle K and also cafes. Highly recommended for those who want to go to ICE/QBIG BSD because the distance is very close. The cleanliness of the room is also okay, the staff is friendly.

I have stayed here many times, the hotel staff is friendly, the cleanliness of the hotel and rooms is guaranteed, the atmosphere is comfortable, security is guaranteed. There is also a minimarket on the ground floor. Ample parking.

The hotel is exceptionally clean compared to other hotels at a similar price. The breakfast menu is also top-notch, with breakfast included for the low price, a rarity. The hotel's location is also very strategic, close to a pharmacy, gas station, Teras Kota Mall, and restaurants with a wide variety of menu options. It's simply top-notch. The best hotel in its class.

I don't regret staying here. The place is comfortable, clean, the Wi-Fi is working, the AC is cold, the water heater is working, and there are free snacks. It's great!!! I think I'll stay here again next time, God willing.