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The reception and security staff were very friendly and polite. Our luggage was carried to our room.

The hotel staff was friendly and very helpful during check-in and check-out. Highly recommended. The rooms were also very comfortable and tidy.

Staff is very helpful and check-in and check-out process is very quick. Recommended hotel to stay in.

The perfect hotel for a family vacation. Directly connected to the mall, a satisfying breakfast, and super clean rooms with a modern yet understated interior. It's sure to be a family favorite when visiting the Kelapa Gading area.

Ms. Meilani, thank you for fulfilling my request, even though I just booked. Ms. Meilani is very friendly 🙏🏻

The check-in/out process is easy, and the facilities are complete: swimming pool, playground, gym, and relaxation area. Direct access to Summarecon Mall. The breakfast is delicious and has a wide selection. The staff is also friendly.

The room was comfortable and clean. This was my second stay here. The front desk was also prompt and the service was excellent, even though we checked in late at night. The location is also strategic, being just a short walk from Kelapa Gading Mall.

The staff was great, quickly resolving the issues I encountered in my room. I'll definitely stay here again next time.

I was hesitant because I saw bad reviews, but thank God it was really satisfying😍 The security guard was really rude, I think he was the rudest security guard I've ever met, but the receptionist was really friendly (an old man) and they didn't ask for a deposit either. I slept in room 107, the room was clean, tidy, and fragrant. There was a blanket, 2 pillows, and 2 towels (not neat because I took a photo after using them), the bathroom was clean. The water was also running. There was shampoo and soap in the toilet. In addition, the TV was on, and the AC was also working well. It was a bit difficult to open the door, but when I asked for help, they responded quickly, although they didn't smile enough, maybe because they were tired. Overall, I was really satisfied staying here last night😍

Very steady euy service

The security staff are very helpful. I've stayed here several times and they've been very pleasant, as they're friendly and helpful.

Comfortable room, cool AC, soft bed, and very complete breakfast. Overall good 👍🏽

Comfortable and clean rooms, friendly staff, excellent service. Strategic location 🙌🏻✨

The staff are very friendly, and the room is comfortable. Highly recommended!

I've stayed at the Luxury Inn Arion Hotel twice. The staff is friendly, the information provided is clear, the food is delicious, and the menu is quite varied. Overall, I've been satisfied with the service and amenities at Luxury Inn.