The Square Surabaya Hotel

Hotels
Finding rooms for you...
8.2
Very Good
9,586 reviews

What Guests Say About Their Stay

Verified Traveler

9.4
/ 10
The room was comfortable and spacious, enough for two children. It's also close to everything and easy to access. I'll definitely stay here again if I have the chance.
See original

V***i

8.8
/ 10
Stayed in executive and deluxe twin type rooms with family, it was fun, very worth it, the price is under 500 but the room is spacious, clean, the atmosphere is calm, all staff & front office are friendly, strategic location close to Lawson & Kopi Kenangan & Family Mart, close to culinary, various culinary choices are available because it is close to Petra campus, no confusion looking for food, the swimming pool facilities are calm and the gym too, recommend for The Square Hotel Surabaya, next time will stay here again with family 😊
See original

V***i

8.5
/ 10
Stayed in executive and deluxe twin type rooms with family, it was fun, very worth it, the price is under 500 but the room is spacious, clean, the atmosphere is calm, all staff & front office are friendly, strategic location close to Lawson & Kopi Kenangan & Family Mart, close to culinary, various culinary choices are available because it is close to Petra campus, no confusion looking for food, calm swimming pool facilities, gym too, recommend for The Square Hotel Surabaya, next time will stay here again with family 😊
See original

I***n

8.2
/ 10
Clean, quite comfortable, strategic location.
See original

debora s. d.

9.1
/ 10
Every time I have a work assignment in Surabaya, I definitely stay at the square because it is cheap but the service is very good, the rooms are also clean and strategically located.
See original
In the Area
See Map
Jl. Siwalankerto 146-148, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60236

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Square Surabaya Hotel Powered by Archipelago The Square Surabaya Hotel is a hotel is located at Wonocolo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more

What's around The Square Surabaya Hotel

Jl. Siwalankerto 146-148, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60236
Discover More Places
Lobby The Square Surabaya Hotel
Lobby 2 The Square Surabaya Hotel

Discover More About The Square Surabaya Hotel

note: hotel was previously named The Square Surabaya Hotel Powered by Archipelago

Location
The Square Surabaya Hotel is a hotel is located at Wonocolo.

About The Square Surabaya Hotel

For you, travelers who wish to travel comfortably on a budget, The Square Surabaya Hotel is the perfect place to stay that provides decent facilities as well as great services.

The Square Surabaya Hotel is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, The Square Surabaya Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Square Surabaya Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Square Surabaya Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Square Surabaya Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Square Surabaya Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Square Surabaya Hotel is the right place to stay.

All facilities in The Square Surabaya Hotel

Swimming Pool The Square Surabaya Hotel
Swimming Pool
Entertainment Facility The Square Surabaya Hotel
Entertainment Facility
Fitness Center The Square Surabaya Hotel
Fitness Center
Functional Hall The Square Surabaya Hotel
Functional Hall
Common Space The Square Surabaya Hotel
Common Space

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

General

  • AC
  • Reception hall
  • Banquet
  • Family room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in The Square Surabaya Hotel

Important Note
Document Policy
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility Notice
Business Facilities, Gym, Lobby, Lounge, Swimming Pool open for limited number of guests per day from 3-12-2022 to 28-2-2023.

Deposit Policy
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 40,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

Check in sebelum jam 14:00 akan dikenakan tambahan biaya sesuai dengan kebijakan yang berlaku

Check out diatas jam 12:00 akan dikenakan tambahan biaya sesuai dengan ketentuan yang berlaku

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at The Square Surabaya Hotel
55
Number of floors in The Square Surabaya Hotel
17
Another facilities in The Square Surabaya Hotel
Outdoor pool, Free WiFi, Reception hall, Banquet, Family room

Frequently asked question in The Square Surabaya Hotel

What are available facilities at The Square Surabaya Hotel?
There are top facilites at The Square Surabaya Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Square Surabaya Hotel?
The standard check-in time at The Square Surabaya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of The Square Surabaya Hotel?
The Square Surabaya Hotel is a 3.0-star hotel.
How many floors does The Square Surabaya Hotel have?
The Square Surabaya Hotel has 17 floors.
How many rooms are available at The Square Surabaya Hotel?
The Square Surabaya Hotel has 55 rooms in total.
See All

More Reviews from Other Guests in The Square Surabaya Hotel

Overall Ratings & Reviews The Square Surabaya Hotel

Traveloka (9,514)
Other sources (72)
8.3
Very Good
From 9,514 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.9

Location

8.3

Service and Facilites

8.1

People often mention about The Square Surabaya Hotel
All
Bedroom (38)
Staff Friendliness (37)
Ambiance (34)
Surroundings (31)
Room Space (29)
Bathroom (29)
Hotel Area (24)
Accessibility (22)
Soundproof (20)
Distance to City Center (19)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Square Surabaya Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
The room was comfortable and spacious, enough for two children. It's also close to everything and easy to access. I'll definitely stay here again if I have the chance.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2026
Thank you! You're welcome. I hope we'll be back again, sister, whether with friends or family.
Translated by Google Icon
See original
G***e
icon-Transit
Transit
icon-origin-TRAVELOKA
6.1
/10
Reviewed 1 week(s) ago
The room needs maintenance and upgrades, it looks like it's not well maintained. The wall under the table has a huge black mold. The balcony door glass is also moldy. There are still people near the refrigerator. Hotel slippers are not provided, but the floor is dusty and not very clean. There are hairs on the pillow, small red stains on the pillow and other stains on the mattress and blanket. Sleeping is uncomfortable. Only the toilet is better, overall not as good as expected.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2026
Thank you for your feedback and comments. We will strive to continuously improve the quality of our service and comfort for our guests.
Translated by Google Icon
See original
T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
The elevator was uncomfortable, dropping so low that my child was traumatized and afraid of elevators. The lights almost went out three times.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2026
We apologize for any inconvenience caused. We will continue to strive to improve our services, quality, and comfort for all our guests. Thank you.
Translated by Google Icon
See original
Hadi R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel rooms are good and well maintained, the staff are friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Oct 2026
Thank you! You're welcome. I hope we'll be back again, sister, whether with friends or family.
Translated by Google Icon
See original
v***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.4
/10
Reviewed 5 week(s) ago
It's not bad for a night's sleep. The staff is friendly, but the towels are a bit smelly...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2026
Thank you for your feedback and comments. We will strive to continuously improve the quality of our service and comfort for our guests.
Translated by Google Icon
See original
Profile Picture
misadee
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Overall, everything was okay, although I had to pay double because I checked in at 3 a.m. and continued until the next day. They said it was the hotel's policy that check-in starts at 3 p.m. But that's okay, the hotel was comfortable and clean. Thank you Square Hotel. Oh yeah, there's also a coffee shop and lots of food stalls downstairs, so just take the elevator down. Next time I come here again.
Read More
Translated by Google Icon
See original
+2
1 people find it helpful
Accommodation's Reply
19 Sep 2026
Thank you. I hope to see you again.
Translated by Google Icon
See original
Profile Picture
Lidiyawati
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
Had to check in at exactly 2:00 PM. Greeted by cockroaches (greeted by dead cockroaches in the room). Old building. Gym equipment is mostly broken. Towels need to be renewed. Quiet. Finding coffee and food is easy because outside the apartment is a busy campus area. Comfortable room. Secure parking area. Easy to access. Clean swimming pool.
Read More
Translated by Google Icon
See original
+2
1 people find it helpful
Accommodation's Reply
24 Oct 2026
Thank you for your feedback and comments. We will strive to continuously improve the quality of our service and comfort for our guests.
Translated by Google Icon
See original
A***.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
I stayed in an executive room with my family, but the staff forced us, not advised, to add an extra bed because we were considered overbooked, citing hotel policy. Is there really such a policy? The facilities are excellent: clean, spacious, and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2026
Thank you for your feedback and comments. We will strive to continuously improve the quality of our service and comfort for our guests.
Translated by Google Icon
See original
S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Affordable price, good facilities.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2026
Thank you! You're welcome. I hope we'll be back again, sister, whether with friends or family.
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff was very friendly and accommodating.
Find this review helpful?
Accommodation's Reply
24 Oct 2026
Thank you! You're welcome. I hope we'll be back again, sister, whether with friends or family.
Translated by Google Icon
See original
misbahul j.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Suitable for the price, but on the 1st floor there are many supermarkets providing various kinds of food
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2026
Thank you! You're welcome. I hope we'll be back again, sister, whether with friends or family.
Translated by Google Icon
See original
R***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Highly recommended for low budget 👍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Oct 2026
It was a pleasure meeting you. Thank you. Sister, I hope you will come back with your friends or family.
Translated by Google Icon
See original
Kurnia H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The staff is friendly, the rooms are quite large, and there are plenty of food vendors and laundry facilities in the surrounding area. Cleanliness is quite good, though it could be improved.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2026
Thank you. It was nice meeting you, and I hope you'll come back again, sister, with friends or family.
Translated by Google Icon
See original
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
The hotel staff is friendly and the hotel access to everywhere is close.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Oct 2026
Thank you! You're welcome. I hope we'll be back again, sister, whether with friends or family.
Translated by Google Icon
See original
L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
I vacationed in Surabaya with my children. The staff were friendly and helpful, and the rooms were clean. Food was easily found in the two supermarkets downstairs from the hotel, as well as at local vendors. I simply crossed the hall to the PCU campus to check where my children were studying.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2026
Thank you! You're welcome. I hope we'll be back again, sister, whether with friends or family.
Translated by Google Icon
See original
Ishak
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
Good price. Chirped and nice place.
1 people find it helpful
Accommodation's Reply
24 Oct 2026
Thank you! You're welcome. I hope we'll be back again, sister, whether with friends or family.
Translated by Google Icon
See original
Profile Picture
Beny A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
The hotel is very cheap, spacious, for that price it is very cheap compared to budget hotels.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2026
Thank you! You're welcome. I hope we'll be back again, sister, whether with friends or family.
Translated by Google Icon
See original
Nauli G. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Friendly staff, close to everything, both culinary and shopping. It was a pleasant stay.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Oct 2026
Thank you! You're welcome. I hope we'll be back again, sister, whether with friends or family.
Translated by Google Icon
See original
Chandra P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Everything was fine... It was just that the drain smelled like sewage, but after the trash can was closed, it didn't smell so bad anymore.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Oct 2026
Thank you for your feedback and comments. We will strive to continuously improve the quality of our service and comfort for our guests.
Translated by Google Icon
See original
d***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
Parking requires clever reading of directions, overall ok.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2026
Thank you for your feedback and comments. We will strive to continuously improve the quality of our service and comfort for our guests.
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Square Surabaya Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. · Business Registration Number: 291-86-03397 · Representative: CHRISTOPHER MICHAEL · Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) · Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 · Email: cs@traveloka.com · Mail-order Business Registration: No. 2025-SeoulGangnam-02676 · Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved.